Woodhouse Nissan Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bryan Miller
2 months ago
Holli in the service department was excellent! There was a little mixup with services I was supposed to get done on my truck, but she fixed everything right away and took care of me. Great customer service still exists!

  Preston Ehly
5 months ago
Buying a car can be very stressful! However Liza here at Nissan of Bellevue was so helpful knowledgeable and flat out just a great person/employee! She went above and beyond to help me get the price and accomodations I was looking for! 100 stars for her!

  Jean Cappellano
4 years ago
This is what replaced the Juke it's ok but do Love my Juke : The service department here is awesome takes care of what ever needs your car has, they are so helpful with those minor quirks that annoy only me with my car

  ed pietryga
5 months ago
I have nothing but great things to say about Wes and his service staff always going out of their way to help the customer. Also, Kurt in sales if you need a vehicle sold right now b.s. go visit himEd P

  Sarah Wright
8 months ago
This place has been exceptional EVERY time I've gone there-- I will not go elsewhere for Nissan Service, nobody else stacks up--They are efficient, kind, and helpful-- drop off and pick up are simple and they have fixed several issues I was having based only on my poor sound descriptions-- triple recommend.

  Kevin Van Buren
2 months ago
They do have done a good job so far

  T Myers
a year ago
1 - Nice people and friendly2 - No longer open on weekends for service which means you the customer have to take off of work to get your car worked on.3 - Didn't rotate my tires like I requested and didn't check the air in them either. One tire had 5 pounds more than the others when I came in and also when I left.4 - Must not hand out free car washes anymore, at least I didn't get one anyway.5 - Asked to have my air filter checked but forgot about it until I got home and then realized they didn't go over the post service checklist with me and didn't say anything about the filter which is why I forgot.I will probably go back anyway but their service and attention to detail isn't what it use to be.

  P Limbach
2 years ago
It took us a while to get them to repair our car and acknowledge that something was wrong and that it should be fixed. We have a Leaf and it started making a clunking noise about 2 years after we bought it. The replaced part of the axel and said it would still make a noise sometimes but there was no way to fix it. We got a second opinion and they figured out how to fix it. Our car is still under warranty and Nissan refused to pay to get it repaired. We finally convinced Woodhouse to make the repairs after getting a thorough report from our mechanic.

  makal chan
10 months ago
Woodhouse is very good dealer, welcome customers and provided they need. I am very excited to be their customer.

  H Wags
3 years ago
Big thank you to Clayton Shay and the financing team! I bought my very first used car from them today! They were so helpful in helping me get a reliable car for a price I could afford! I would highly recommend them when buying a car!

  Joseph Towne
5 years ago
Gr8 service dept. All else sucks.Finally got in for my first service and oil change on my 2017 Titan Pro4X. On-line scheduling didn't work. Calling in to get service is a nightmare. They have to know the TYPE of vehicle they'd be servicing even though there is only ONE service desk that handles all of the vehicles coming in regardless of type. Further, if service department doesn't answer right away (after 10 rings) you get transferred to another person (who can NOT assist you in scheduling, but will transfer you to a service advisor, AGAIN) after listening to your story. VERY inefficient system. Upon check-in, advisor talks to his screen and other technicians while asking you questions. Never knew to whom he was talking to. He was also taking care of someone else in the waiting area WHILE he was he taking care of me. Other customers arrived and were handled while the tech assisting me kept typing and working on someone else's entry. Reminded me of an airline ticket agent - continually typing, no conversation or questions while others get taken care of and moved on. Not a happy camper. Service department has gone DOWN HILL since my last visitation. Wouldn't recommend.

  Beverly Repouille
5 months ago
Thanks for getting me ready for my trip!

  Chai Chang
4 years ago
When I take my bmw 135i to have a oil change, the bolt that release the oil was fine, but after they taking so long and they told me that my oil pan thread was screw and need oil pan replace as soon as possible. I didn't replace oil pan at Nissan. 3 months ago I went there to change oil and they didn't mention anything about oil pan threads. Now after today service there and they said oil pan threads screwed. So probably second and last to go service there. I like the people there, but just don't know that they screwed my oil pan threads or is it already screwed. What do you think?

  George Muhoho
2 years ago
Great service all the time, could be a bit expensive compared to Walmart but I believe they know my Nissan better than any other service givers

  Kerri Spahn
4 years ago
Kevin Nelson was great to work with, very friendly and helpful, he made sure I understood all the services needed to keep my vehicle running top notch!!

  Michal Robertson
2 years ago
They were very helpful and polite and was willing to show me any vehicle I was looking at and then some

  Joe Mangiameli
3 years ago
purchased 1 car and 2 vans from woodhouse nissan. all 3 were easy to buy and they treated me great. next purchase will be from them .

  Mary Jo Anzalone
2 months ago
Good service and communication

  Dorothy Draper
2 years ago
Gave us a loaner car free of charge to use so they could double check my car for leaks 24 hours after repairs

  Neal Merrifield
a year ago
They always take good care of me.

  Chelle Wagner
3 years ago
Thank you woodhouse for the smooth transition from my lease to my fancy new car! Would highly recommend Clayton Shay!

  Troy W
3 years ago
The crew there is always nice and professional. Techs have been there for a while, the must know what there doing.

  Donnie T. Barksdale
4 years ago
I will not be financing my Nissans anywhere else but Woodhouse. Cannot not begin to express how wonderful staff are at this Nissan location.

  Anita Graff
5 years ago
Got us right in snd took care of our problem. Always fast friendly service

  James McDowell
4 years ago
Very good people I appreciate everything they do for us!

  Derik Liberator
5 years ago
They made room for me and the work done to my car was completed on time

  John freakin Doe
2 years ago
I am disabled and these guys are taking care of me like a superstar!!!!

  Lauren Renshaw
3 years ago
Very helpful and friendly service highly recommended

  Deb Ciullo
4 years ago
Clayton was nice and knowledgeable good place to shop

  cheri boettger
5 years ago
Love Franklin. More of the guys need to be like him