From the business
- Identifies as veteran-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stacey Edeal
2 months ago
This place is awesome and has the friendliest people working for them! I got stuck in a snow drift while on my way to work. They were there quickly to help me get unstuck and were so nice. And this was a morning when it was super cold, blowing snow and blustery out! I would definitely recommend this company! Thank you!!!I just noticed that there were reviews from 2 Ivan s and 2 David s bashing this business. Apparently those reviews are related and from bogus accounts because they basically say the same thing and I personally wouldn t believe them. I have nothing but good things to say about this company. They were very professional and friendly. When they helped me, it was a blizzard out which no one would want to be in and they were still very friendly and professional. It sucks that people can leave negative reviews just because they don t get their way.
2 months ago
I ordered Towing, and dispatch advised that they would charge us $165 per hour, which is already more than they usually charge since we had box trucks and it would be harder to get it from the snow, which was good for us. They were able to get us out in one hour but charged us $940, and the only argument for such a difference was that it was more complicated than they expected, which doesn't make any sense since they are charging hourly. In the end, they blocked out the truck and didn't let him go till we paid that crazy and not reasonable rate.This company is a scam and a fraud. Totally do not recommend using them.
john adame
2 months ago
On top of the old guy mike being super rude, he left my car covered in mud, and Mike wasting hours of our time, the owner now wants to step up and say we are review bombing her place like that will solve all the issues don t lie to your customers I went and payed 600 dollars to get my car out of your impound so you can try to sue us all you want we have proof of being at your place of business, to location trackers on us, to pictures of my car inside your business. The old guy they have working there is very rude has zero respect and acts like he s the owner of the place even tho it s supposedly woman owned. I don t care to slander your business if you want my honest review taken down you can fire the old guy working there causing all these issues. The same guy who didn t check our ids to let us take the car and let 4 people into your impound and let another vehicle into your impound and we went all in there to work on the car inside the impound and we have pictures. So we can also talk to your insurance if you want to make this a big deal, or you can make it right!!
Abbey Weiskopf
2 months ago
Mike was super helpful and polite through the whole process. Couldn t get my car started and he went out of his way to help figure out the problem and get it started and even followed me to the gas station to make sure everything was okay! Highly recommend them! Very knowledgeable!
Maggie H
2 months ago
I was very pleased with the service I received. Ten tows made it convenient for me and came and got my car even when I was at work and got it to where it needed to be. I would highly recommend if you have any car issues and are in need of a tow.
K Hoeting
2 months ago
Great team to work with. Has the right equipment to get the job done. My time is valuable. Thanks Mike
Jesse Wagner
a month ago
Great service, friendly staff. They had the problem with my vehicle figured out before it got to their shop.
Erica Lynn
9 months ago
I just ended up using this company through AAA so I didn t really know what I was getting. I was pleasantly surprised and very impressed with the service. The driver was communicative and very helpful about explaining the process. Ten Tows as a whole company was amazing to work with. An added bonus was the driver was a female, which was great for me as a single mom stranded with her kids.Service: Car towing
Haley Stroud
9 months ago
I was stranded for 3 hours after my first tow canceled after 2 hour wait. Sergio got to me within 30 minutes and even apologized for the delay even though I was 30 minutes from Lincoln. He was professional, nice, and personable!! Thank you so much for your quick service and guidance!Service: Tire changeService: Tire change
Frederick Hans Armstrong the 1st
10 months ago
Excellent experience (sans being stuck in the mud at between two hills). Was upfront about the cost of the service due to the extra work needed to be done to recover/clean the towing vehicle. There was not a single surprise that came from the crew. Calmly explained what I needed to do when we were hitched up and ready to pull me out of the mud. Once out we ended up chatting for a good long while (vets and current service members be like that). I cannot recommend them enough if you need service in the area.For USAA members understand if you are in this area expect to have to reach out on your own. This is not the fault of the companies in the area this is an issue with the third party USAA goes through for roadside assistance.Service: Special vehicle towing
Ivan L�pez ramos
2 months ago
very rude people they don t know how to treat customers with respect they got my car all dirty and they didn t even let me pass cables to my car when it was dead they just told me to drag it out because he didn t have 10 min to wait for us but was still there when we left more then 30 min later
Ivan Lopez
2 months ago
I DO NOT recommend doing businesses with these people they have terrible customer service and don t know how to talk to customers nicely they are very disrespectful and very unprofessional at there job
Florence Luna
8 months ago
Mike and Anne are the best ..i didn't now then until know... they work together as a team to figure out the problem and I was worried about calling someone I didn't now but after a few minutes it's like u have nown them forever...so thank u Mike and Anne for making a stressful situation alot easierService: Battery serviceService: Battery service
Kaitlyn Andreessen
a year ago
Absolutely wonderful service. They were super quick and helpful in getting my tire changed. So grateful for them
Macon Kaer
a year ago
This is a great company. There fair and reasonable. I more then recommend these guys for any towing or auto needsService: Special vehicle towingService: Special vehicle towing
Adam Readenour
2 months ago
Good service, very helpful!
Ryan Marshall
2 years ago
This company went out of their way for us today. Amazing group of people. Highly recommend.Service: Car towingService: Car towing
Jeanette Brezenski
a year ago
Everything was handled very well during my recent visit
Jana Muehling
3 years ago
Mike's Towing is a very professional towing company. I would highly recommend!