Premier Chevrolet Buick GMC Beatrice

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ryan Rademacher
6 days ago
Premier exceeded our expectations with their quality service and customer support. Definitely will use them again!

  Thomas Lister
a month ago
Dakota, Service Advisor did a fantastic job for me. He got the parts for the repair job and talked with my extended warranty people.When other issues were found by the mechanic he contacted my extended warranty people to get it covered.The Service Department does a great job and takes good care of its customers.Andrew who is in charge of the Service Department was also helpful in getting my vehicle repaired.

  savannah rowe
a week ago
if i could give this dealership -100 stars i would. we bought a 2017 suburban in pristine condition ( salesman s words) and not even 24 hours later the rear breaks completely went out and my three children under the age of 4 and i flew off the road, we are lucky we didn t get killed. i had our personal mechanic take a look at the suburban and he said they virtually didn t even inspect the vehicle, 3 tires hadn t even come off for an inspection. They sold a car that only had ONE front break!!! the rest of the breaks were completely non-existent. they said they must ve missed something in service you missed 3 breaks being completely shot and non existence? the transfer case among many other fluids were never checked or even went through inspection either. maybe you should hire people that actually do their job and make sure people don t have a near death experience less then 24 hours after buying a vehicle in pristine condition . it is truthfully such a scummy thing to do to sell a death trap to a mom of three kids & a 100% disabled combat veteran. you put three innocent children s lives at risk and you guys just laughed at me. Drew Masi, your salesmen, is the most self conceited salesman i ve ever seen. couldn t take his eyes off his phone for more then 2 minutes. thank you for selling me a car that almost killed my children and i & now have to put over $2500 to fix it. NEVER BUY OR SERVICE A VEHICLE HERE!!!! A LITERAL DEATH TRAP!!

  Kim Thornburg
a week ago
I had Adam Johnson do a great deal of service work to the vehicle and it ended up needing a good amount of parts replaced. Adam seemed to a good job of explaining what he recommended doing.

  Jessica Readenour
4 days ago
Haylee Gray was absolutely amazing, she tried to help me as best as she could and i 1,000% would recommend working with her in this process!! Unfortunately, in my opinion Jeff Sanders came off a little disrespectful and I was not a fan of that.

  Monta Harris
5 months ago
This was the best car buying experience! Dakota Voight greeted us when we arrived. He explained all about the Acadia gadgets. The vehicle was ready for a test drive! The people at the dealership were welcoming. Jeff the finance person was easy to work with. Just a 5 star day !!! We will be back for our next trade. We will refer friends to make the drive to Beatrice! Excellent people to work with

  Mathew Bossinger
4 months ago
We had an alignment and coolant flush scheduled. We ended up having a family emergency right after we dropped off the car. The staff worked around our schedule, got us the service we needed, and we were able to be with family when it mattered most. Thanks so much!

  Glennis McClure
a month ago
I really liked the text message reminders for appointment. Service manager was very friendly and kept me informed on how long it would take as I waited. It was done right on time

  Angela Dunn
5 months ago
I've been going here for nearly 20 years and literally just got the absolute worst service. My car sat there for 8 hours, 8 HOURS!, for an oil change and to have a "tech" look at it to check the front end. Not to fix it, mind you, just look! On a side note, they clearly didn't fix it correctly when it was in there for repair or I wouldn't be in this situation. So disappointed with the switch from Carriage. 10 out of 10 don't recommend.Edited****I stick by this review. They literally told me the supposed damage to the transfer case was due to mismatched tires. The "mismatch" is BRAND ONLY! They are all exactly the same size and tread pattern. This problem didn't exist before my car went in for repair. I believe the tech (heard he is the worst one in the shop from another employee) they let work on my car damaged it somehow and they don't want to own up to it. And I will be without a car and no way to travel to my job. So again, DO NOT RECOMMEND! BRING BACK CARRIAGE!

  Lori Herron
5 months ago
My appointment for an oil change and tire rotation was for 2:00 pm. I arrived at 1:55 and was out the door by 2:40! Great service, friendly staff and super efficient business practices!

  teagan Gydesen
11 months ago
Fantastic customer service. Andrew and Anthony were very understanding of my work schedule and worked with me to schedule around it. They were Very quick with their oil change and repair times. In and out no messing around. Absolutely recommend there service side to everyone. I can't give a review to there sales side but with how I was treated I'm sure that it's likely just as good as their service side.

  Alorota
6 months ago
I was very satisfied with the sales team on a whole, but Dakota simply Rocked. He went out of his way to make sure I got the car I wanted. He went above and beyond, even coming in on his day off.

  geri vanderfeltz
2 weeks ago
I waited. They were fast but through! Daniel explained what they did and the results of all that was checked.

  Kristi Meckna
7 months ago
Worked with Zack to get my husband a new to us Chevy Impala. Excellent customer service throughout the process Jeff was also great with the finance process. Highly recommend and we'll be back for future purchases!

  Kenneth Steelman
4 months ago
Did a great job. I appreciated the easy online appointment scheduling and the quick and professional experience they provided.

  Matt Parker
7 months ago
Our salesman, Erich Hardenburger worked with me remotely and kept me informed of the availability of vehicles I was interested in.Erich also made our purchase go smoothly. He is very friendly and spent as much time as we needed going through all of the options and how those options worked on the vehicle.I highly recommend Erich and Premier Chevrolet!

  Hilary Hull
3 months ago
Love the ease of scheduling and responding to any other issues found by the service dept. the whole experience was fantastic

  Renee Smith
3 weeks ago
Awesome service.Very professional, courtesy, friendly, and efficient.Five star service.

  Dylan Koch
10 months ago
Eric, and Jeff got me in a 2012 2ss Camaro. It s beautiful I ve had it for a week and couldn t thank these two more!!!!!!

  Tiffany Pusateri
2 years ago
We had an amazing experience purchasing a car from Zack at Carriage Motors!! We had been looking for a large suv and had some not so great experiences looking.Zack was considerate of our requests and our time. He drove all the way to Lincoln to let us test drive it. I went up to sign my part of the papers because my husband had a prior engagement. He then drove to Lincoln to phage him sign his part.On top of that the rest of the staff was exceptional, from Kris the finance manager, vehicle inspector and the other salesmen that let my old son rev up his corvette!I am a customer experience program manager and this is what CX is all about.I highly recommend Carriage Motors and all their staff.

  Bryce Jensen
a month ago
Anthonee did an amazing job at explaining what was going on. Love this service department!

  jason siems
10 months ago
I have been around alot of car businesses or shops (big and small) in my lifetime to this point and This place has become the leader of the pack and set the bar for as far as a small town dealerships experiences are concerned in my opinion. No matter if it's service,sales, or parts, they have what you're looking for and always seem to strive for quality and customer satisfaction above any and everything. If you're looking for a no hassle, high volume, and better yet a lifetime trusted vehicle hub for you and / or your family, this is that one-stop shop. Period. Every customer, every time, NO exceptions! A+++++

  Clark Koch
2 months ago
Always great service and very timely. The staff at the service desk are always friendly and knowledgeable.

  Vaughn Bartels
a month ago
Prompt friendly and courteous service. Highly recommend these guys.

  Brent Ratzlaff
4 months ago
I appreciate the courtesy and friendliness of Premier Chevrolet. That's the reason I drive 40 miles to have my vehicle serviced.

  Crystal Fangmeier
a year ago
Finally got my car back today after being told for the last six weeks that it would be ready the end of the week. 5 weeks they told me it would be ready the end of the week. First time was told it was delayed because they ordered the wrong parts, then they had issues with timing chain, then ordered wrong parts again, etc. etc. Come to find out they didn't even start on my vehicle until it had been in their shop for 5 weeks!We were lied to repeatedly, and now we're supposed to trust that they did the job correctly.Would NOT recommend this repair shop to anyone. Not trustworthy or reliable.

  clarissa gove
2 months ago
We started our new car journey by looking and hoping to test drive some vehicles. Did not expect to drive away that same day with our new car. Dakota and the guys were great to work with.

  T N
a year ago
I recently bought a car from Doug at Premier GM in Beatrice. What an awesome experience! I found a vehicle they listed and called and talked to Doug, he gave me the info I wanted and bought it Drove down to pick it up and signed the papers and drove it home. Definitely would recommend, thanks again !

  Delores Huls
2 weeks ago
Very well treated with pleasant attitude, and hopefully a good job!!!!!

  Steve Baehr
a year ago
Fantastic group of people at Premier...specifically Jeff Carrel and Erich Hardenburger who worked with me and kept me informed every step of the way in my purchase and beyond. Also want to give a shout out to Andrea, Kris, Adam Johnson, and anyone else I might have missed that helped with the purchase of my new Chevy.Great folks to work with, every one of them have been extremely attentive and helpful...can't recommend them enough, thanks Premier Team!