Northern Prairie Auto Sales, LLC -Jeep

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Beau Granbois
5 years ago
Took my vehicle in to repair my door locks. After they ordered the wrong part they got it installed and it didn't fix the issue. They traced the issue to a short in the rear hatch and said it was the rear latch. Which is funny because it was the one thing that was working the best. So after they replaced the latch it still didn't fix the issue and they still had a short in the system. Turns out there was broken or shorted wires in the wire loom between the body and rear hatch. So they repaired those. After a week and several calls they told me it was done and everything was working. I picked it up right before closing and everything seemed to be working until I put it in reverse and my back up camera didn't work, which it did before. I took it right back to the shop and the service guy told me he would talk to his guy and get ahold of me. It's been almost a week and nothing. So over the weekend I pulled the wire loom and took a look at the wires and there were three broken wires and three wires that had been very poorly repaired. I was an electrician on helicopters in the Marines and know what a poor wire repair looks like and how easily they fail. They simply took three 1-2" pieces of wire that were two gauges too big, poorly soldered them and wrapped them in electrical tape. So, needless to say I repaired the wires myself, all of them, properly with a hot solder joint and shrink wrap. And as I was pulling the electrical tape off of one of they're "fixes" the wire broke. I'm not complaining about the customer service or even the price, but the quality of work was that of a backyard mechanic. And now I'm questioning if the $480 in parts was the problem or if it was simply a broken wire?And just so you know the third picture is of the last "repair" that I repaired and the shrink wrapped wires are mine and the only thing I used electrical tape for was to bundle my wire together. They all got wrapped when I was done with the repair.

  Mtwolf59230
a year ago
I loved the service. This was a major buy for me and I drove away in a bubble. I love the car, I adored Erin she was awesome and went out of her way for me. I felt she cared.

  Jason Miller
6 years ago
I had the pleasure of working with Terry Fast, I came in talked with him and he found the perfect vehicle for us at an excellent price. Best place I have ever had with hassel free shopping.

  Ryan Hunsley
6 years ago
A good store with even better people, but the best part is what they sell!!!! If you talk them down, quit talking to yourself in the mirror and buy a newer ride this time or next time.

  Geri Cook
7 years ago
Great service. Very nice staff. Couldn't ask for a better place to take our Jeep for repairs and service

  Valerie G. Boyd
6 years ago
Wonderful, friendly team of individuals who care about your vehicle needs.

  Ashley Phillips
5 years ago
A great place to get A vehicle fixed and buy one

  Tristan Randall
5 years ago
When you buy from northern prairie they treat you like family

  Dave
5 years ago
Great service, great people to deal with.

  Fletcher Clampitt
3 years ago
Friendliest people around good car dealership

  Stacey Campbell
4 years ago
Nice place great people

  Kitty Kolden
7 years ago
Friendly, hometown service.

  Jeff Richardson
3 years ago
Jack is the best