Montana Ace | Eastgate

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aimee McManus
4 months ago
The assistant manager, and the checkout clerk were super helpful in assisting me with my ace gift cards and bonus cards. They did not show up in my email as they were supposed to, and these guys went out of their way to help me and get me the discount Promise. Thank you for your great service and making sure that your customers leave Happy.

  Molly Havi
a month ago
Ace has always been helpful and friendly. This location is not any different than others. Efficient, friendly service I expect.

  Miryhia
a year ago
Adele is just the sweetest nicest cashier ever! I will for sure be returning to the store! Thank you for your genuine kindness

  Dy Swenning
4 years ago
I gave it 2 stars instead of 4 because of a recent trip. I've always had GREAT service here, but during a time when we are supposed to be distancing, a clerk because of a computer issue on ACE's part would not accept a valid phone # - same number for 17yrs. She refused to make the transaction without a phone number even though it was their computer issue. Manager was called, but only after 10 additional minutes in a place that should have taken less than 2! ACE HDWE - train your people about common sense during the virus era!

  Maurice Austin
3 years ago
Not helpful. I was looking for 4 stainless bolts. Asked the female assistant manager if they might have any in the back as they only had 1 in the bolt bins. She looked at me and said no I don't think so. And walked away. So I left and drove across town to Lowe's. This store is getting worse and worse over the last year. Time to just drive by this store and drive across town

  Austin Sant
7 years ago
Went in to find something for one of my college classes. Not a single person asked to help me as I wandered around for 20 minutes looking. Then when I left the cashier who had walked past me 4 or 5 times before, stared at me like I did something wrong. I went and got into my car and watched her come take a picture of my license plate. not cool. Didn't do anything wrong inside the store so was just confused.

  mary valerie
3 years ago
Staff were all very nice. They had most odd what I needed in stock. Very unusual to get what you come to town for. Will and have gone back again

  Karl Beck
5 years ago
Staff is usually pretty helpful, decent selection for both contractors and do-it-yourselfers. Free popcorn at the door, they now sell ammunition, but it's pretty pricey, and if you need a spare key they can hook it up. Some stuff is a bit more pricey than the box stores but they make up for it with customer service.

  Constance Norona
2 years ago
Super nice staff. I needed chicken feed and cat food. Good selection, fair prices. Very convenient location.

  Eric Provost
3 years ago
Great little version of the bigger Ace here in Missoula. For it's small size it had all that I needed and a few things I didn't know I did! Great part of town too, love having two Ace's here in town!

  Michael Moore
a year ago
Eastgate is a great hardware store, but the best part is customer service. The folks who work there actually know what they doing, unlike many of the employees at Lowe's.

  Kari Ann Owen
2 years ago
This wonderful store has been a great help to.me in hime repair, mycservice dig's harness and backpack and has been very orofessional with my handyperson, too.

  Cheryl A
5 years ago
Wow so helpful! Every single employee I encountered was nice, polite, and helpful.I asked where an item was when i walked in, and by the time i got to that aisle another employee was there to help me.

  Michael Lawrence
9 years ago
These people know what EXCELLENT customer service is all about! I'm in their store atleast twice a week, and have never been disappointed. Keep up the great work!

  Mulet DLM
6 months ago
Smaller but a lot bigger than before with their expansion...

  Bogart
3 months ago
Please put prices on your website

  Steve Corrick
10 years ago
When I reported that a key had been cut incorrectly and the original lost, the folks at Montana Ace Eastgate went into overdrive: They paid a locksmith out of their pocket to get into the locked door and then had three free keys ready for me early the morning after I called them with my problem. Mission accomplished by exceptional, responsive service!

  Ben Dixon
7 years ago
Purchased an item in the box and then returned the item when the product did not work. Then that night received a call from the assistant manager accusing me of returning a product they do not sell. The worst service and costumer relations ever. I will not recommend or buy anything from them ever again.

  Cindy Marsh
5 years ago
This place has the BEST ever customer service... Everyone is friendly and helpful. They all know the business and products. We do ALLYof our hardware business with Ace

  Katie Zarn
7 years ago
I go to this Ace a few times a month, staff are always very helpful and polite. Great selection and very reasonable prices!

  Ava Huntley
4 years ago
Great staff, they make sure you're well prepared with the correct supplies for any project you're taking on.

  Frank Previch
6 years ago
Nick and the staff very graciously explained my user error. The staff is always the most friendly and helpful-I ll be back soon!

  Jeff Weist
5 years ago
I found everything I was looking for, including a great selection of vegetable and flower seeds. Super friendly and helpful staff!

  Bob Ballengee
7 years ago
The staff is always super helpful and the store has a great selection of inventory with fair pricing.

  Carol Bruneau
6 years ago
Staff is always knowledgeable, helpful and friendly! I always find what I need for any given home or yard task!

  Shem Ishler
2 years ago
If you can t find it here, then I suppose you should go to the warehouse store across town. The staff over there won t be quite as kind or helpful, I guarantee you that!

  Ken Stolz
5 years ago
My local Ace is great! Well staffed with great staff and good selection.

  Annie Weiler
5 years ago
Ace employees are always helpful and always offer help carry heavy items to my car

  Alexandra Startin
5 years ago
Amazing selection, reasonable prices, and extremely helpful & knowledgeable staff.

  Heather Callantine
a year ago
Why does Ace have a website if you can't search for anything?