A Plus Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Goodwill Librarian
7 months ago
A year ago, Meineke had supposedly replaced my wheel bearings in my front left tire, and my left tire sensor. Less than a year later, I was still having issues with it. I heard A+ Auto was the preferred mechanic for the MAC Garage, so I brought my car to A+ Auto. They got me in fairly quickly and fixed the problem within a few hours. Friendly folks and great service! -Kimberly AndersonService: General repairs & maintenance

  Richard Emery
7 months ago
Carl at A Plus Automotive is one of the most honest, and nicest individuals I have met in the automotive world in Msla.He has gone above and beyond what would normally be expected from a mechanic.He does not talk down to my wife, as has been the case with a portion of mechanics, when I couldn't be there.He is very professional, and good about explaining what, and why he is doing what he is to your vehicle.Great guy, good business to supportService: General repairs & maintenance

  Hank Leavens
3 months ago
Carl and his staff are amazing. Great work very thorough. Excellent to work with. Thank you for the great job A+.

  Shiloh Reynolds
5 months ago
These guys are the best, most honest mechanics in town. I won't take my vehicles anywhere else

  Donald Iarussi MFA
a year ago
I had an oil change and paid $60 for synthetic oil 4.2 quarts for my 2022 chevy spark. The people were nice. I was surprised that all I got was an oil change since my car sat for over an hour after the oil was drained.They did not rotate tires, although there was plenty of time to do that! I am not sure if they greased the car. I am assuming they did not. The oil change took 2 hours, way longer than I thought considering my car sat with oil drained for one and a half hours.I am from NYC and do not know one auto repair in NYC that would not have rotated the tires, greased the car, and cleaned the car as a courtesy. there was grime on the floor on the driver's side that I cleaned up. There must have been oil on the mechanic's shoes. I'm sure he did not realize it! They also did not reset my oil life switch to 100%.While I was in there I heard advice they gave a customer about their car and it was not good advice. It would have been costly and only a band-aid solution.I also just got a one-inch receipt. There were zero notes and I am sure they did not do a safety check because I watched them.They are not rude people but at the same time, they are not much on communication. they stared at me when I asked questions.Bottom line, It was an oil change done by people with zero personality! Zero effort into wanting to keep me as a customer.I am sure from the answer they gave to the person about the struts that they do not care about negative reviews. So reading their response makes me realize that I would not return. The people at the repair place said I arrived early by 1 hour. That is not true! I arrived 7 minutes before my oil change appointment which was at 1:00 p.m. I a. They were talking about me wanting to make casual conversation? My questions were relevant to my car and why it was taking so longI should have gone to Wal MartService: Oil change

  Brooke Eversole
a year ago
I had them replace my fuel pump and they didn't reconnect the hose. I took it back to have them fix their mistake and they charged me and called me a liar. Go anywhere else, these people are crooks. His response is a lie. It was over a year ago but they never reconnected the hose or put gas in it. Use them at your own risk.

  Cameron Dayton
2 years ago
Carl and the team at A-Plus Auto were able to get my car into the shop way quicker than anywhere in town. They subsequently diagnosed the problem (issue with Idler/Tensioner Pulleys on my Crown Vic) and had it completely fixed within 24 hours. The cost was extremely reasonable. Great job.

  Chris Ostheimer
6 years ago
I ve known Carl personally for 10+ years and have taken my car to him multiple times for a wide range of different issues from oil changes to wheel bearings to radiator repairs. He has always been flexible and quick to get our rig in and I have never had issues with the work he has done. I ve taken things to Jiffy Lube or Express Lube and had, literally rags left in my engine and flashlights left ON in crevices is my engine. ?!?!?!?! I always take my car to Carl and will continue to do so due to the great service I receive there.

  Helen Schweitzer
4 years ago
We've used A+ automotive for years and have always been pleased with their service. My husband works out of state, sometimes for months. He trusts Carl to take care of the family's auto needs while he's away. I'd never let anyone else work on our rigs. He takes good honest care of my mom's truck as well. Nice family who treats us like one of their own. Their staff is the best. Rod always has me laughing! Thank you Carl and Susan for taking care of my family! Helen

  Phil Sanangelo
2 years ago
My last review bosted about the honesty of this shop.....what a mistake. I brought my daughters car down for repairs. I went down to pay and the cost blew me away. The owner then tells me that he had to mark up each strut by 80 dollars, almost double what struts cost,to stay in business??? Not to mention the 5 hours of shop time ...doesn't that keep you in business?? Anyway then inside the car on the roof lining there is a bunch of finger prints in grease,the owner said well I will see if one of the guys can try to clean it.. what a joke ....DO NOT USE THIS SHISTY SHOP. THEY ARE NOT GOING TO MAKE YOU HAPPYOR YOUR CHECK BOOK!!!!Services: General repairs & maintenance, Auto engine diagnostic

  Clayton Anderson
8 years ago
Came here the fist time when my wife's car developed a case of bad luck and needed a new engine. Carl was able to find us the best deal on a used, but good condition replacement. Price for everything seemed more than fair, and the car has ran smoother afterwards than either my wife or I could remember.After this event, I had to have work done on my car for some loud noises while steering. A different shop (dealer I bought the car from) went as far as replacing the steering shaft, a wheel bearing, and one other item that has since slipped my mind. This did address some issues with my car, but did not resolve the noise issue that I brought it in for. $700 and some severe frustration later, I took the car to Carl at A+ and he quickly found that the power steering fluid was low. Simply filling it up eliminated the noise.I have always returned to A+ after these events, but never for the same issue. The work done is top notch, the staff is friendly, and I know they have saved me a lot of money. A+ will continue to always be the first place I call when anything else comes up.

  Jennifer Rodriguez
2 years ago
We were on the road to another city and Carl at A plus Automotive was the only one that helped us. All the other shops did not even consider checking the issue with the car. Carl had plenty of customers, but he understood the gravity of our situation and decided to take the car in.Service: Auto engine diagnosticService: Auto engine diagnostic

  Shiloh Davis
4 years ago
Went in and had my car diagnosed for some problems it was having. They called back and of course tried to sell me a timing belt service which wasn t needed, but would make them around 400$. Then proceeded to tell me the issue of my problem. I took my car, (which started to have more problems after I picked it up then when I brought it in) and went and got the expensive part they said I needed. I got the part replaced and the issue is still there. These guys are a giant waste of time and money. Dishonest or lack of knowledge, I m not sure which one. The owner seemed nice, though I wouldn t recommend these guys to anyone I like.

  craig campbell
2 years ago
Passing through on a road trip and experienced engine problems. Checked with dealer and several repair shops and no one would help. One repair shop referred us to APlus and they said they would fit us in if they could get the part. They explained the issue, gave a fair quote, went and got the part and got us back on the road ASAP. They were professional and courteous and we are very grateful. I highly recommend APlus if you are in the area.Service: Engine repair

  Ruby Aldrich
4 years ago
I was dead in the water with a dead alternator and 60 miles from home. I was lucky it went out right near my favorite Auto Shop on Broadway in Missoula. It was 3:00 PM and I had no choice but to get it fixed to get home and go to work the next day. Carl found a replacement and took me right in and put his best man on the job. Two hours later, I was on the road to home. Love this place, A-Plus Auto in Missoula. Very friendly and great customer service. You will not be disappointed if you go there.

  BITTERROOT TAX
5 years ago
We have used A Plus Auto for all of our vehicles since it opened its doors. We love the excellent service we received and have never had a problem with any of the work done. We will continue to be loyal customers for many years to come.

  Kelli Hatten
2 years ago
They took the time to listen to my car at the end of the business day when it was making noises. Also looked up any possible recalls on the vehicle to check for the issues. Great customer service and would definitely recommend them to anyone.

  Jacob Williams
2 years ago
So my car got broken into and I brought it into a plus for an estimate. They never gave me an estimate just did the work never kept me updated only time I got answers was when I called in, then once I finally got an estimate they said around 500 bucks and I go into the shop today and it s 800. I highly recommend finding somewhere else to preform your work. This was the most unprofessional experience I have ever had an when I asked about it he had no answers for me.Service: Electrical

  Aaron Moss
a month ago
Honest. Reliable. Great people all around.

  Terri Reh
2 years ago
I was working in Missoula. I called A plus because my truck was rocking side to side. I was told it was a stabilizer something or other. The employee who answered told me without hesitation that he could not get to me but referred me to Whalen who saw me immediately. I commend this business for their reality and not stringing me along. Thank you so very much for your help. I travel here and there for work and am never in one place long enough to leave the truck overnight. And I work graveyard shift so need transportation at 11pm.

  Linda Allred
5 years ago
My experience with A Plus Automotive was very pleasant. The staff was friendly, accommodating and educated about my situation. The facility was clean. And service was fast. I definitely will return if I have need to. Also I would recommend A Plus Automotive.

  Jenny Sanderson
5 years ago
My complaint was tapping in the engine and an gear slippage. The diagnosis was a rattling license plate and a loose shift stick. AND a bad head gasket. They offered to find and replace my vehicle's engine.All I was given was a receipt of $178 paid and a verbal description. I began shopping for an engine. And- a second opinion. They found no leak of antifreeze in the engine after three pressure tests and a dye sniffer. And diagnosed the tapping was a need for valve adjustment. This repair shop made the diagnosis for free.A+ gave a half-correct diagnosis, the shifter, and the other half was proven to be in error. I brought my complaint to the owner to learn they stood by their diagnosis and like a good business-maker, they offered to work on my vehicle again in the future.

  Austin Norman
5 years ago
Took my vehicle there for a lower intake manifold gasket repair in my Buick. The Buick Century family of cars in this generation are infamous for this one quirk that causes coolant to leak.The kit to fix this problem is relatively inexpensive, but unfortunately it's a labor-intensive job for mechanics which takes around 6 hours. For the consumer this means it's quite expensive to fix, like around 600 dollars or more!.I took my vehicle here a couple years ago to have this fixed. Tentatively, if this is fixed correctly the first time, you should never have to get it fixed again. This is because the default part by GMC was bad in the manufacturing, but can be replaced with a better kit and loctite so it never happens again.Guess what happened recently? It happened again on my vehicle when this was supposed to be fixed 3 years ago! Another almost 600 down the tubes now because these guys didn't do it right the first time.I took my vehicle to a different local mechanic that I know and trust. This mechanic showed me that the job wasn't sealed with Loctite the first time, which would have saved me $600! They used the proper kit, but they failed at doing it right.Whether this was deliberate in hopes I would have to take it to them again later, ignorance, or negligence I'm not sure. I'm hoping it's not due to dishonesty, but instead it's due to ignorance. Either way I could never trust them to do a job again. I'm going elsewhere.

  Randy Tyler
4 years ago
Had wheel bearings go out on our car during a family vacation. Was stuck in Missoula with my wife and two kids. After a couple of phone calls and people telling us it will take too long and couldn't get in that day, these guys were happy to help and got us in and on the road. Very professional and reasonable priced. Thanks!

  Sahnte Evans
11 months ago
Five stars are not enough to convey our gratitude for such kind and professional service. We will recommend APlus of Missoula to everyone!Service: Engine repairService: Engine repair

  Dylan
10 years ago
I have been taking my truck here for the past few years and have always has fantastic service. Before taking my truck here I tried some other automotive shops around Missoula and either paid way more than what I felt was fair or received very poor quality of work. I will not take my truck anywhere else now that I have found A Plus Automotive. Always fair, always friendly an Karl and Kim are very willing to show you in the shop what is actually broken and what they have replaced. You will not find a better shop in Missoula than them. Five stars all the way.

  Danielle Brothers
2 years ago
They replaced my engine and since then I've never gone anywhere else. The entire crew is knowledgeable and awesome! Definitely a good group of guys!!

  Sadi Nazriev
3 years ago
The great team, and job! They will make sure your vehicle gets perfect fix, and they are transparent mechanics. Thank you guys for the great job, and the price was just right!Service: General repairs & maintenanceService: General repairs & maintenance

  Darlene Allen
8 years ago
Will never take my vehicle to them again. I called in to pay my bill and they told me an amount that I paid. Then they called me back and told me I owed them more money. They told me the wrong amount. Wouldn't make it right. Made me pay for their mistake. That was the owner.

  Regina Hagel
5 years ago
Smart guys all em just good people.however I was quoted 45 for diagnostic 150 for labor of I had my part I did also replaced a coil for almost 200 more..my bill was almost 40..i was shocked.but good work cost.money!