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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matthew Silk
6 months ago
We discovered a water leak in our RV while on the road. The leak was getting worse and there weren't any repair shops available in our area.Dustin and Crystal arrived quickly and determined where the leak was.Not only did Dustin repair the leak, but he re-configured the plumbing so it wouldnt happen again ( better than the factory!).I would highly recommend Equal Performance Services.
Robert Longfield
8 months ago
We have had issue with our slides for the past year. We have called several mobile techs while on the road as well as taken our coach into our local tech several times. While in Rollins we called Dustin and he was out the next day. He diagnosed the problem almost immediately. We need a new circuit board for the slides. He could not find one locally but gave me the part and part number. I found one in Oregon, installed it and we haven t had an issue with our slides since. Excellent service, tech knowledge and very friendly. Thank you Dustin for your help, very much appreciated as we can now enjoy our coach with the slides out!
suzanne Rodman
10 months ago
Had an issue with are 12V system on our trailer not working, with no power to our refrigerator. Called Dustin and Crystal at Equal Performance RV, they made room in their schedule to get to us that same day, Diagnosed and fixed the problem within an hour and charged us a very reasonable amount. Found them very knowledgeable and reliable, and would highly recommend them.Service: Electrical
Amber Cabana
a year ago
Due to the high demand for repair work, it took a few days for them to make it to our location, however, they showed up as they said they would and patched our leaking roof. Very courteous and professional. Dustin even called the next morning on a Sunday to make sure all was well with the repair and that it held up in the heavy rain during the night. We wont hesitate to utilize Dustin and Crystal s service again.
Wendal Milne
a year ago
Kitchen tap started leaking so hard we had to shut the water off. Called Dustin he came same day. Diagnosed the problem, picked up new tap set and installed it. Tap was cross threaded extremely hard to remove. All done at the end of a long day for Dustin. Very reasonably priced. I highly recommend him.
Marcia Mangione
a year ago
We had a water leak in our new 5th wheel. We tried a number of mobile companies that did not respond. We were given the name EPS so we called. They responded immediately and made an appointment to be at our campsite the next day. Dustin and Crystal showed up at the appointed time and the leak was identified and corrected in a very short time. We mentioned that one of the air conditioners was not working and Dustin said he d take a look. He quickly identified a loose connection in the thermostat because of a wiring issue. He replaced the wire and the thermostat is now recording. Both Dustin and Crystal were polite, professional and ready to do the job. Their fee was reasonable and we would recommend them to anyone that needs mobile RV service. Great job from a nice couple.
Christine Laird
a year ago
During our travels our 5th wheel had some plumbing fittings shake loose and we had a couple slow water drips. When we arrived in Kalispell we searched for mobile mechanics and left messages for 3. Dustin and Crystal were the only ones to return our call and made an appointment for the same day. The problem wasn't what or where we thought it was. Dustin quickly diagnosed and fixed the problems. Both he and Crystal were professional and very personable. Their price was fair and reasonable. If we have any other mechanical issues arise while we are in the area, we would definitely call E.P.S. again.
mary malone
a year ago
Our AC quit working while uder warranty and while we were on extended travel. The service center at a dealership told us we needed to replace the whole unit because the compressor wouldn't come on. We contacted the manufacturerer and they said we needed to send them info on some different AC testing results. We contacted Dustin on the recommendation of Chris at Kootenai River Campground in Troy. Dustin and Crystal came out the next day and quickly determined that the problem was a bad circuit board in the AC that would be an easy plug in replacement fix once we received the part. Dustin rigged us up with a temporary fix until we could get the part sent to us somewhere along the road. While Dustin was up on our roof, Crystal noticed that our main slide topper was pulling away from our rig. Dustin looked at it while he was up there and offered to reattach it with bigger screws. Dustin and Crystal are a great team and trip/lifesavers. There are not enough words to thank them for fitting us in to their very busy schedule. We wish them the very best in the future and hope to catch up with them at Foxy's in Libby for one of Dustins famous Bloody Marys the next time we're in the area.Service: Air conditioning
Shannon Newman
a year ago
Dustin and Crystal came out to our 5th wheel to diagnose our problem and necessary parts for the repair. Crystal coordinated with the dealership to get all parts ordered and sent to us. Dustin did a great job with the repairs of our unbelly (that was torn) and swapping out the rear awning for us.Service: Body & TrimService: Body & Trim
joseph volk
9 months ago
We were stuck! Electrical problem and slides would not go in. Dustin and Crystal were able to get us back on the road. Also inspected our roof and fixed some potential leaks. Would highly recommend
Jeanne Sreenan
a year ago
My living quarters horse trailer brand new batteries would not keep a charge or stay charged. We were far away form home, called a local RV shop and they gave me Dustin's #. He came out the next day and fixed everything wrong with the trailer in record time. Very professional and super reasonably priced. Highly recommend and I never write google reviews!Service: Battery
John Mee
a year ago
Lincoln County is lucky to have EPS! We were desperate for help with our grey water valve last year. The entire all-weather underside of our camp trailer needed to be removed to even diagnose the problem. Other repair businesses wouldn't even return our calls. Dustin was just getting established in Libby at the time. He bent over backwards to help! I highly recommend EPS! John M.Service: General repairs & maintenance
rogerjeka
a year ago
Dustin and Crystal are amazing. Very professional people who showed up on time. They identified the problem I was having and repaired the parts that needed to be fixed in a timely manner. I recommend them to anyone who has RV issues, great people.
scott frost
a year ago
Dustin was great! We made an appointment with him for 1500 on Friday Aug 12th. He texted me to inform me he was running late. He arrive around 1700, diagnosed the problem and fixed it in about 20mins. Great job!!Highly recommend him for mobile RV repair!
Louis Pieper
a year ago
My wife called Crystal and told her our problem with our rv leveling system leaking and made appointment to see where the leak was.Dustin came out the next morning on time he said would be there and found a leak on the line to the rear leveling caused by cut line installed incorrectly between the frame and floor and replaced it .Wow what Great knowledge and service. I highly recommend them if you need repairs on your rv.Thanks Dustin and Crystal for you frindley and professional services.
The Dude
a year ago
We were having electrical issues with our RV. Dustin was able to work on our unit the same day with no appointment. He is very thorough and fair. Highly recommend!
Jeanne Sreenan
5 months ago
Hoping one of you will return my numerous text messages and calls regarding the car that I sold you a year ago. We need a plan. Looking forward to hearing from you.
Ruth Hollister
a year ago
They saved my life! My electrical system was wired incorrectly and my heater/ac could have burned myhouse down. They diagnosed, repaired and got mysystem up and running so fast. They will be comingback to do more electrical and some remodelingon my park model home. Love them.
Denise Kalb
2 years ago
We had 2 cables broke on our Pop up camper, Dustin was great in finding and fixing the problem. We highly recommend this company.Service: General repairs & maintenanceService: General repairs & maintenance