Helena Farm Supply

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Danno Hash
5 months ago
No communication. Don't answer the phone. Won't return messages. Haven't responded to email. We ordered a snowblower in May, knowing that would give us plenty of time before winter, and were told we would get it by the end of August. Here we are, almost two months later, with snow in the forecast, and this company is more concerned about hunting season, than making sure their customers received the products they already put money on. We have reached out to these people multiple times in several ways, and haven't heard from them in nearly eight weeks.. We really wanted to spend our money locally, but I recommend you shop elsewhere. I have no idea if we will ever get our equipment, or how they plan on making this right, but I know that in Montana, snow removal equipment means survival. Fingers crossed these guys didn't completely screw us.

  Emily
10 months ago
Neil and Becky are truly great people. Went to "look" at tractors and ended up buying on the spot. We will definitely use them for all our farming needs.

  Ron Tussing
a year ago
I bought 3 tractors here (kept upgrading) they are always willing to answer your questions and diagnose and fix what needs repair.

  My Experience
5 years ago
Some shops simply need to close their doors, or make their business better. make the customer feel your work-ethic makes them feel valuable. The dirt, grunge and grime in this place is insulting to most civilized people. Business owner? Make it better looking, and offer better service that people are willing to come too for professional advice and purchase from you. These guys are content to sit around smoking and joking, while the facility is filthy, dilapidated and run down. Seriously, Get worthy tractors on your lot. Every time i go to this location in East Helena, they always have beat down, worn out, non functioning tractors, literally in pieces, that seem only valuable for parts. Rarely is there a tractor without expensive issues, but even then, it is way out of the reality in price. Their lot had absolutely NO new equipment, nor even new looking equipment and only had run hard rigs, mostly missing parts, and honestly, not worthy of your time. Anybody can order anything, but based on the dirty, torn down look of this establishment, you are NOT going to get your money s worth. Seriously, they should close down their business or call themselves a parts/consignment place only, or do better for the community in which they live in. Even then, if you know your part number, then buy it online and these guys won t make a dime off you. I would really like to spend my money here, but the way it currently is, I cannot stomach it. Until they fix their business model, you are really stuck on places far away to buy from. Repairs? Same thing. If you really need a tractor, You are better off buying from a dealer in Townsend, Manhattan, or Great Falls, where the item will work. Sorry, but that s the closest you can get what you really need.

  John J. Looney Sr.
8 months ago
There's nothing better than dealing with a small town farm supply store. They know your name and your equipment when you walk in.

  Rick Williamson
a year ago
A simple call and a polite answer made me a customer for life.Great job guys.

  Steve Schimmel
a year ago
They have been a great source of knowledge and help for me!

  Enid Neel
10 years ago
The staff at Helfert's Farm Supply has always been helpful. They answered my questions, and pointed me in the right direction. Not always the easiest to talk to on the phone but always nice.

  Eva Landry
9 months ago
They had what we needed at a good price:-).

  Larry Heigh
3 years ago
Got tractor scheduled for service, only 3day wait. Very good.

  Kim Lamere
6 years ago
An amazing place to shop. Great customer service.

  RJ Johnson
3 years ago
Great staff, friendly and honest

  Chris Goetze
4 years ago
Great service great price

  Glenn
a year ago
Very helpful and friendly.

  James Lockard
2 years ago
Best farm supply around

  Dan Camp
3 years ago
Great people