Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angel
2 weeks ago
My visit with these guys is going to cost me hundreds in repairs. I went in for a regular oil change, tire alignment, and an extra service that they suggested and I thought nothing of it.Right after I parked after having been serviced, my vehicle stalled, wheels locked, ignition not turning. Many are familiar with this except this time it really wasn't getting fixed by turning the wheel or jimmying the key, it did nothing at all. I went back to them to tell them of the issue and they said it was already like that, except I know it wasn't and saw them drive it up with no issues so I don't know why they'd lie about it. One of them tried to jimmy the key after I told them, to no avail either. I don't know how or why or what happened, all I know is it came in one way and out another with a severe problem it never had before and must assume something got mishandled. The recommendation from the mechanic was to get ignition cylinder replaced, so my visit here will end up costing me hundreds. I thought these guys were trustworthy but from my perspective they really screwed me over. There was no sign I had this problem. Can't warn people enough

  M. Elise Garner
2 months ago
So pleased with my service at Jiffy Lube in Columbia Falls. I left work late but still desperately needed an oil change. Stopped by at 5:50 pm, just before close and asked if they were willing to take me. The young lady said absolutely!!! They stayed until the job was done. Friendly service with great compassion for my tight schedule. Grateful!

  Kirk Rossiter
a month ago
I had an oil change, tire rotation, and air filter change. Service was fast and had no line. The manager was well informed about my cars mileage maintenance needs and was very friendly. The customer waiting area was very dingy but that is such an easy thing to remedy. I will be back for additional services.

  Brian Harms
a week ago
Quick and easy on the day I went. Showed up and able to get back on the road about a half hour later. Staff were polite and seemed competent at their job.

  ken riley
a month ago
This location is awesome, everyone there is great and communication is top notch. They always do a great job looking over my truck and letting me know what maintenance is recommended without pushing or pressuring you. I recommend this place for oil change or other maintenance needs!

  Brenda Watkins
a month ago
I change my oil and get my car serviced here regularly. They are so professional and fast great price and they make this part of my checklist so fast and easy. I definitely would recommend them five stars for sure.

  Richard Corbin
2 months ago
Ryan at Jiffy Lube checked my coolant. Gonna be -20 to -35� below zero later this week. My coolant is about 4 years old. He did a Super Great Job. He makes you feel welcomed and valued as a person and as a customer. It took less than 15 minutes. I needed one more service that they did not offer but he steered me to the business that does. Seldom, very seldom do I experience exceptional customer service. Thanks to Ryan and Jiffy Lube they Earned my appreciation and loyalty and five star recommendation.Update: Got to minus 39� below zero and Coolant protected the engine. Thanks Ryan.

  Kimberly Braasch
2 months ago
The best customer service I have ever had at any business, from the moment I pulled in every employee was beyond helpful and polite. They made the entire experience so easy, I ve already recommended them to multiple people. Keep up the amazing work, it doesn t go unnoticed, if I could give them 10 stars I would.

  Roy Loman
4 days ago
Fast, efficient well organized service, with comprenshive system checks. I received suggestions for additional service with no applied pressure. Clean and comfortable facility. I'll be back.

  Russ Malsam
a month ago
I enjoyed the friendly staff. They asked about changing filters, but offered alternatives. They did a thorough job of checking fluids and made for a quick oil change. I would recommend them, if in Columbia Falls.

  Robert Anglin
a week ago
The experience I had with jiffy lube was awesome and I've been going there for the last 3 years and I'll keep coming there because I get good service thank you I don't want to add no photo

  Jenifer Robarge
3 months ago
2 stars for the staff, everyone there was super friendly. However, the oil change took 3 hours to complete and there was only one other car there when I pulled in. In the 3 hours I sat there, there were no other vehicles. The vehicle that had arrived 45 min before me, left 45 min before me. It too , had taken 3 hours. Jiffy Lube closed at 6pm, they did not finish my oil change until 7pm. This was not "jiffy" at all.

  Bob Nola
a week ago
After a year ( because I use my vacation home only a few weeks a year ) I noticed a small oil leak under the car I brought it in and they said the oil filter was not properly placed on . They replaced it free of charge , stopped the leak and I was on my merry way . Thanks guys for the great service . Bob

  jake mccormick
4 months ago
Ryan is a really nice guy. I took my car in and after my service, he explained that they do free top offs up to a certain mileage after last oil change. Two days later, I brought my wife s vehicle in for a top off. They were also able to perform a free leakage test and determined that the van had a moderate transmission leak. They referred me to a local mechanic. I got it scheduled for a repair. This issue would have been unnoticeable to me and would have resulted in more damage to our vehicle if not found through their free service. Thank you to all of the Jiffy Lube crew and Happy Holidays to them all!

  Anne Wheeler
a month ago
This group of employees does a solid job. They seem to be focused on their work and provide an important service. Waiting room neat and clean. Thanks Jiffy Lube of C Falls!

  Jeff Greene
4 months ago
Found the experience far and above my last few visits. Hard working crew, and the young woman was clear and concise in her descriptions about what they found while doing the oil change.I plan on bringing in my truck for a badly needed oil change very soon.Thanks Jiffy Lube for stepping up your customer service. See you again!!

  Joe Hauser
a month ago
Columbia Falls Jiffy Lube is the best place for oil changes and other services that they offer. I've been going there for years and always get great service from their friendly and knowledge staff.Service: Oil changeService: Oil change

  Stacey Jewell
4 months ago
Jiffy Lube in Columbia Falls is the most efficient and friendliest shop I've been to...I take my car there every time my car needs its oil changed. Ryan is absolutely the best! He is informative and truthful about what my car needs and what is best. I trust him...and I'm grateful.

  Tierra Johnson
a month ago
Really kind, and knowledgeable guys working here.For all the times I ve taken my car to these folks I have had more than decent service and I m a returning customer.

  Kendra Courtney
a month ago
Always have the best service! I have been going to the Columbia falls location for the last 6 years. Always have kind and knowledgeable staff, great prices and super quick!

  Linda
2 months ago
Everything was good, your guy was friendly.I asked and I know he tried to set my milage to alert me in 7500 miles. When I staarted my car up the very next time I was alerted to get my oil changed, so it just did not happen.

  Frank Leftwich
4 months ago
I ve had my vehicles serviced here for many years and they have always been excellent in taking care of me and my vehicles. Great group of people and they are very knowledgeable.

  Morgan
a month ago
I am VERY impressed by the crew they have here at Jiffy Lube. It has improved a lot since the last time I was in here. I would highly recommend them for your oil change!

  Amber Keeler
a month ago
Had a great experience at the Columbia Falls store. Staff was friendly and helpful and met all of my needs. Recommend this Jiffy Lube.

  Eric Biermann
4 months ago
Took my wifes car in last week.the crew quick and friendly. They even noticed the dog bed in the passenger seat and let me know that the waiting room was pet friendly!

  Brian McElroy
4 months ago
Very helpful and friendly. Covered all the bases and went the extra mile making sure I was completely satisfied. This is my go-to JiffyLube for all my oil change needs and more!

  Lindsey Herndon
4 months ago
Very fast and efficient! I have been back 3 times now and have never had a bad experience. The staff is always so kind and welcoming!

  Jennifer Palumbo
4 months ago
The crew was amazing and I was impressed from the moment I walked in and witnessed their interaction with the customer before me until I got in my car and drove off. Amazing customer service and workmanship. Great work!!!!

  Sara Ann Briggs
5 months ago
I started going to Jiffy Lube after my car dealership couldn't do the job during Covid. Lucky me their employee said go to Jiffy Lube. I'm so happy I listened to her! And they vacuum my car and clean my windows on the outside while there.

  Lars Hill
3 weeks ago
I arrived mid morning and was immediately attended to. My car was in the shop in minutes and they did a good job.