American Garage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Flo Cheever
a month ago
My experience at American Garage was pleasant and professional from the minute I entered their showroom, reception area, and waiting lounge. The personnel are all pleasant, well informed, and gave excellent customer service. The work on my car was thorough, efficient, and correct. I appreciated the amenities in the waiting lounge and the follow up call after the work was done.

  Bob Allen
7 months ago
Scott and his crew are amazing! I was passing through town on vacation from Michigan. My travel trailer broke a spring and he helped us tow it to his garage, sourced the parts, and installed it same afternoon. It was amazing! I m so thankful for him being willing to help. It really saved our vacation and my marriage probably! Thanks again for being so fair and willing to help. 10 stars!!Service: Steering & suspension repair

  Crystal Huckabee
10 months ago
We were extremely pleased with our experience at American Garage. Everyone we dealt with were helpful and courteous. They went above and beyond to work out the kinks at a reasonable price. Thank you guys!Services: General repairs & maintenance, Engine repair, Vehicle Inspection, Auto battery maintenance, Vehicle safety inspectionServices: General repairs & maintenance, Engine repair, Vehicle Inspection, Auto battery maintenance, Vehicle safety inspection

  jessica alcorn-windy boy
7 months ago
Great team! Awesome communication. Made sure I understood required repairs. Love how they sent the estimated costs through text message and got my approval before! No surprise bill at the end! Just great customer service all around!Services: General repairs & maintenance, Steering & suspension replacement, Vehicle InspectionServices: General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection

  Brian D Howard
10 months ago
I got a flat tire 30 miles from their shop, I called and spoke to Heather who was very nice and helpful, and Scott ( the owner) came out to help me almost right away. He got me back on the road. He was great and was very fair priced. So if you have car trouble near Chinook, MT definitely call American garage. They will get you back on the road. Thank you Scott and Heather for you help.

  Paul Hasson
10 months ago
Hands down. Scott, Julie and all The people behind the scenes I didn't get to meet, did an awesome job. Super professional and are easy to work with if you're in the Havre Chinook area. It's well worth a little drive to give these folks your business. You won't regret it. I work on the road and they fit me in to their busy schedule. Not once but twice and went above and beyond to help me out when I was in a pinch. I can't say thank you enough to this crew for just being downright Awesome! Thank you again!Services: Vehicle Inspection, Auto tire replacement

  Travis Morris
7 months ago
Took longer than expected by about 2 and a half weeks which was not ideal. Pricing was higher than first quoted and when asked why there was a discrepancy at the end they could not figure it out. They did discount it some but still couldn't explain the discrepancy from the updated quote. The quality of the work seems to be good so far.Services: General repairs & maintenance, Engine repair, Transmission repair, Auto maintenance

  Jason Boatman
4 weeks ago
Went in for a front gasket change came out with a loose alternator and a messed up harmonic balancer not sure what else

  Kyle Mckee
11 months ago
I brought in a very troubled diesel pickup of mine and American garage was able to figure out all the issue that were going on quickly and start tearing it apart. They walked me through everything that they fixed and replaced and made sure I understood the purpose of what they were doing. I would recommend them to anyone having automotive troubles or just needing to get vehicle maintenance done. Thank you American Garage!Services: Auto water leak repair, Steering & suspension replacement, Auto engine diagnostic, Engine repair, Wheel alignment

  Ronald Doney
a year ago
The service was extremely helpful and friendly. Julie Neely is the best receptionist AG has ever had. The results of the exhaust work didn't really meet my expectations, but being it was a 6 cylinder engine and I wanted it to sound like a V8 I knew it was going to be next to near impossible job.Thank you,Ron DoneyService: Exhaust

  Moselle DePriest
8 months ago
American Garage is an amazing place, not just for customers but also for all employees. Recently I was there for the frequent lunch for all employees and enjoyed a bbq berger with fixings. Featured speaker was a CPR presentation. What other organization does that?Of course, the service and work is top notch. You will not be a stranager after only one visit.

  Anna Hoops
a year ago
Definitely RECOMMEND American Garage & give them 5 STARS!!! Scott & his team are AWESOME! I had an urgent vehicle matter & Scott got me in the next day and repaired my vehicle the same day!!! The gals at the front desk/office & the auto mechanics are AMAZING!! Thank you folks. Services: Auto water leak repair, Auto engine diagnosticServices: Auto water leak repair, Auto engine diagnostic

  Doug mchenry
6 months ago
American garage is awesome. My car was hit and run on thursday night and by 10 on Friday they had a rental car for Me to take and continue my trip. They were amazing to work with. Heather was a Rockstar.I was going thru Chinook in mid September when my truck started over heating. American garage got me in on short notice and got me back on the road hone in short order. They are fantastic.Service: Auto water leak repair

  Arlene Bigby
4 months ago
Very thorough. Loved the information they sent & the options to choose what work to approve.

  Millissa Riggin
a month ago
Excellent customer service with all the extras that go above and beyond.

  Daniel Neuenschwander
6 months ago
They installed a front bumper replacement on my F250. They was great to work with. Will deal with them again!

  Keith Gustitis
a year ago
The great service received from American Garage continues with their detailed estimates created from the multi-point inspection process to the quality work performed by their knowledgeable team. All of this adds to a satisfied customer experience and a safe vehicle. Thank you for another great visit.Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto brake repair, Tire rotations, Vehicle Inspection, Auto interior vacuuming, Oil changeServices: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto brake repair, Tire rotations, Vehicle Inspection, Auto interior vacuuming, Oil change

  j jayla (Lord)
2 years ago
Coming from a similar customer service business myself where we as owners tried to set an example for our crew to deliver genuine customer satisfaction, I can tell you the same is going on at American garage. It is very obvious that they are doing everything they can to provide the best possible customer experience. They squeezed me on for a tire blowout so I could get back to hunting and did it with a smile. I'll be going back next week for 5 new tires. Highly recommend shop.Service: Tires

  Duane Bigler
2 years ago
I recently had the pleasure of American Garage providing service for my vehicle. Scott and his team were able to quickly diagnose, provide clear details about what needed to be repaired and, most importantly, why the specific repairs recommended were needed. Scott also informed me of items that could be postponed and addressed at a later time. Scott informed me that some of the work needed was under warranty and would be completed at no cost. I know that I can trust Scott and his team to provide me with excellent service and first-class information and recommendations. I know that I can count on Scott, Tony, and the two Heather's to do their utmost to provide me with 5-star service and courtesy.Service: Steering & suspension repair

  Richi Hill
a year ago
They corrected my exhaust system. It had more than 300k miles. Since I live in Great Falls they have parts ready and an appointment set. Great people to work with and be around. Please USE AMERICAN GARAGE in Chinook Mt. I highly recommend them.Service: Auto exhaust system repairService: Auto exhaust system repair

  John Tindall
3 years ago
They installed tow mirrors on our GMC pickup that we bought from them. It ended up being a complicated and difficult task but the mirrors are really nice. Great service and theyare able to deal with very technical details. Even let us borrow a nice car while the work was being completed. Thanks.Service: Oil change

  vivian herschel
2 years ago
we appreciate American Garage, they are always cordial, polite and very helpful when it comes to people and vehicles. We never have any problems when it comes to services from them. We always know what is coming next for our vehicles as they diagnosis the problems for us ahead of time.

  Debi Eve
5 years ago
Best place ever! Always up front, make sure you know everything and OPTIONS before it is fixed. Willing to take the time to talk about vehicle problems, and help make maintenance easy. Can't say anything bad about them and have been a client for years (and I live in a larger town but drive to leave my vehicle with them)!! Heather and Scott are honest, reliable and very, very knowledgeable.

  Brant Moegenburg
4 years ago
We were on our way back from the Canadian Rockies, returning to Wisconsin, towing my 30' fifth wheel when my truck broke down just east of Chinook. I was able to limp it back to Chinook, and find the Bear Paw Campground. The closest GM dealer is Havre, but that was a Towing bill away. A quick search of Auto repair places brought me to American Garage.I contacted them Monday morning, explaining my situation...still 15+ hours from home, etc. Heather and Scott were able to make time and get it evaluated Monday afternoon, and the results weren't good...I needed a new transfer case! OUCH!American Garage earned the 5-Star rating because they did the best they could to get us on the road again in a timely manner. Obviously great mechanics, but they worked with my shop at home to get parts warrantied, vehicle history, etc. All this happened behind the scenes so to speak.I can't say enough about their professionalism and personal touch. Knowing we had a 12 & 14 year old along, Heather made it a point to make sure we knew about the city pool, museums, etc in Chinook. We had a few extra days added to our vacation, but it certainly could have been worse.Thanks American Garage!!!Brant

  William Rima
2 years ago
American Garage worked with me on financing repairs. They did a great job repairing my truck. They provided a loaner car, so I could drive back home while they did repairs to my truck. They really care about their customers. They provide a great service.Service: General repairs & maintenanceService: General repairs & maintenance

  Kevin Hoversland
3 years ago
Heather and Scott were quick, definitely satisfied on the purchase of this pickup.

  Josh Seymour
4 years ago
We LOVE American Garage! Being in a small town can sometimes mean that certain amenities are unavailable or subpar. However, we have found just the opposite! American Garage has an excellence about them and a deep care for the customer and not just the vehicle. Their level of care and attention to details has made them the only place of service for this family s car needs!

  jausten dockter
3 months ago
Very helpful and fair with their price!

  Gary Gregoire
2 months ago
Excellent communication - work well done

  edward harrison
6 months ago
Scott identified a defective part and replaced it again at no charge. Thank you Scott!Services: Transmission, Steering & suspension repair, Oil changeServices: Transmission, Steering & suspension repair, Oil change