Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  libby snouffer
2 months ago
I used to have my Volvo serviced at the dealership, however, I started to noticed the quality of the service was going down hill (fast). I decided to give jiffy lube a try and was extremely pleased with the quality and detail they put in. Even though I have a foreign vehicle, they were able to take care of me same day, and fast. Thanks guys! You have a new loyal customer :)

  Teresa Sharp
a month ago
Less than 20 minutes for my oil change. Staff was professional and courteous. The best value in town. I have been a customer since 2014.

  Nick De Carlo
2 months ago
I m disgusted with the price! Service person didn t inform me prior to service, even after I informed him that I was supplying my own oil and filter, that I would only get $5.50 credit for supplying my own oil! I would have never agreed to that, there is many other shops that will do it for way less than $54.48! Never again! Didn t even clean the windows very well, streaked! Sad customer service!

  Gary Olsen
5 months ago
Started off going to the west end 24th street. As a uber driver told him I wanted a tune up. I should have known with the price so cheap all they were doing was the spark plugs. Asked him if it included oil. He grumpy said all you told me was spark plugs. Said I understand that's my fault. Said we could do it, but ran me out of the store. During the process of this I was told my spark plugs were so lose could take them off with your hand. The heights jiffy lube did them two years ago. Still needing my oil changed, drove back up to the heights, I explained to them what happened and wasn't able to use my discount again. But a better customer service place with actually talking to one of the employees.

  HikewithSierra
a month ago
Shout out to Tristan! Super helpful, knowledgeable, friendly, and efficient. He earned them a new loyal and repeat customer!

  Brian P Cook
4 months ago
Holy Speed, Batman! If you blink, you might miss the entire oil change at Jiffy Lube! I barely had time to daydream about sitting on their comfy chairs or tuning into some TV. The moment I settled in, the attendant zoomed back with a We re done! faster than a superhero. They flashed a spotless filter at us, and BAM! We were out in a jaw-dropping five minutes flat. If you re planning to savor your waiting room coffee, think again. These guys redefine fast service ! #SpeedyService #JiffyLubeMagic

  Julie Golla
5 months ago
Very friendly and welcoming. Good communication and recommendations. No line and quick service. My toddler likes the hide and seek spots in their lobby too!Service: Oil changeService: Oil change

  Don Seader
a month ago
The people that work at Jiffy Lube are very friendly. They are knowledgeable about their work, and do good work

  Timothy Munson
5 months ago
NAIL IN TIRE BACK DRIVER'S THEY PATCHED IT UP THEY CHECKED ALL MY TIRES FOR NAILS CHARGED ME $29.99 IT WENT FLAT THE NEXT DAY BUT PUT MY SPARE ON AND THEY FIXED IT AND PUT MY SPARE BACK FREE OF CHARGE WILL GO THERE IF I NEED SOMETHING DONE LATE LIKE 5 PM ON A SATURDAY GREAT CUSTOMER SERVICE GOD BLESS AMERICA

  Tony Thomas
a week ago
Was very pleased with the service, and the employees were friendly.

  Ivan Rock
3 weeks ago
Great place when you pull up and nice lobby and great worker's pretty much all you can ask for!!

  robinthomas1965
6 months ago
Pulled up at 9:27am, absolutely treated like a treasured customer and was done and out the door about 15 minutes later! Gosh that was a great experience! Definitely recommend!Service: Oil changeService: Oil change

  James Christie
3 years ago
Great place! Good fast and friendly service! If you need your oil changed, then this is the place!!

  j bear
4 weeks ago
A smidge expensive but man, they helped me with my headlights and super friendly and helpful. Thank you!

  JESSICA PASCHKE
7 months ago
Very helpful! We were having issues and were concerned about heading out 700 miles for home. They went out of their way to help us solve our issue and get home safe and sound! They were polite and efficient. Thanks.

  Nina Sedillos
5 months ago
Fantastic and skillful group of people! Great customer service, peaceful atmosphere, free coffee, and swift performance.

  Kaleigh Bauer
2 months ago
Staff was good. Bathrooms dirty. Found a lot of new charges this visit as well.

  April Wallace
7 months ago
It was very quick but I got charged way more than I ever would even without the filter I've only ever paid 55 to 75 and I paid 94 with a 15-dollar coupon I don't understand that that was crazy and what do you do

  Melinda Clark
9 months ago
This Jiffy Lube was not very clean, but they had the oil filter our car required so "Yay!" for that.Location is awkward to get in and out of. Staff were great! I can certainly recommend

  Shalom Renem's
10 months ago
I'm very satisfied with the services that Jiffy Lube gives to me as client I will never hesitate to comeback!!! Workers are so respectful. I really appreciate you guys please don't change Definitely Jiffy Lube is the very best Paul RENEMService: Oil change

  Melissa Bradley
a year ago
I bought a 3 pack oil change for $87. I used one of the coupons today thinking it was all payed for ..at the end one of the techs rang me up and to my surprise it cost an additional $7 for ONE quart of oil. I was not informed at anytime that the coupon only covered 5 qt of oil. They should have asked if I wanted to pay for the quart of their oil that the coupon didn't cover. This should have been mentioned at the very least before they even started the oil change. What if I didn't have the $7? They probably would have tried to take it out. I wasn't expecting to be charged more so I almost didn't bring any money with me. I could have bought a quart of oil for much less and put it in myself. Shame on you for taking advantage of people. After these other 2 coupons are used I am never using Jiffy Lube s services again. Also they didn't "attempt" to vacuum my car floors. Never heard a vacuum being used and I sat there and watched them work on my car. Y'all are a bunch of liars! ASK OR INFORM YOUR CUSTOMER THE CERTIFICATE ISN'T GOING TO COVER ONE QUART OF OIL!!!My mother got an oil change here at this same location and she said they were extremely rude the entire interaction and vowed to never go here again. I should have listened.Service: Oil change

  Ashley Alsup
a year ago
Gary and JC were most helpful when I was in yesterday. I just bought a used car the day before and knew I needed to move forward with some maintenance and small repairs. I went in for an oil change and I got above and beyond service. I asked to stay in the vehicle and they had no issues with that. They were able to point out to me several things about my engine. I feel that I now know how to move forward with taking care of my vehicle, which is much appreciated. Oh yeah, and I almost forgot. I asked if I could get them to put my new plates on, and they were more than happy to help out. They saved me time and likely some future headaches and car troubles.Services: Auto engine diagnostic, Oil change

  Michelle Lammers
9 months ago
Fast-friendly service. Answered all my questions. Was done in no time. Thumbs up folks.Went back a second time. Fast service. No problems. Thanks

  Davison Schanno
a year ago
The manager was exceptional. Friendly, knowledgeable, and very up front about the work needed. She explained everything that would be an issue and what the charge would be for the service ahead of time.I normally do all the service on my vehicles, but with a company truck I took it in and nothing was said that was simply a ploy to add charges. Everything they did was needed (some of it embarrassingly needed)I will definitely be bringing the rest of our vehicles here.Services: Air & cabin filter replacement, Oil change

  Christina Haythorne
11 months ago
We have had our oil changed 3 times so far. Each time everyone was very nice and extremely quick! Couldn't recommend them more!

  Scott August
a year ago
Jiffy Lube on Henesta Drive keeps me coming back with remarkably fast, efficient service and a clean, inviting facility. Highly recommended A+++

  Sarah Meitzel
a year ago
Gary is the man! Not only did I get my oil changed quickly (since I suck at doing it on time & was overdue) but he refilled my coolant, cleaned off some corrosion on my battery for me, & ALSO did me a huge solid putting a piece back on for me that had come off forever ago underneath my glovebox. I had no idea how to fix it & he seriously went above & beyond and was very kind about it. Best experience I ve had getting my oil changed!!! Thank you!Services: Air & cabin filter replacement, Oil change

  Amy Maris
6 months ago
They try to upsale wayy too hard, but they do quick work and are very friendly and informative depending on who's working.....

  Bob Markovich
7 months ago
Always good customer service.1 problem when cleaning the inside windows need to clean them they said on my receipt it was done but wasnt.Service: Oil changeService: Oil change

  alex brown
a year ago
We had some car troubles during a road trip and had no idea what to do! The folks here were remarkably helpful and efficient. They kindly explained to us what the problem was and what to look out for in the future and let us how to best get to our destination safely! Would definitely recommend to anyone :)Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change