CARSTAR Gobel's Collision
4.9 (446)
1631 Old Airport Rd, West Plains, MO 65775
(417) 255-2513
carstar.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jamie Church
3 weeks ago
They did an amazing job on my car. Very friendly and accommodating. They kept me informed throughout the whole process. I would definitely recommend this company to my family and friends.
Gary Whitlock
2 months ago
A sincere Thank You to the staff at Gobel's Collision. Our car was serviced with care and professionalism. They made it appear effortless on our end and it was a pleasure doing business with them. I would not hesitate in recommending Carstar Gobel's Collision to anyone needing repair work on their auto.G.W.
Tracy McCallister
a month ago
Loved the service at Gobel s! They kept me in the loop of what was going on and what they expected the car would be completed, ended up being two weeks early! Plus they cleaned her up and she looked like a brand new car!
Gary Carr
a month ago
These guys really do deserve a 10 rating in all categories. Friendly, skilled, professionals. They even detailed the interior. And the repairs better than new. Thank you CARSTAR Gobel's collision!!!!
Heather Gilbert
a month ago
Loved the service they provided, they keep me in touch with everything that was going on and did a great job on my Bronco - they were also such nice people to deal with especially Jay, Judd and Brandi!
Joe Coe
6 months ago
Thank you Gobels. Not only did you fix my car, you made a terrible situation like it had never happened. They even got my car done two weeks earlier than estimated. You all are awesome and provided excellent customer service. You all are very much appreciated. If needed in the future, I will definitely be back.Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim
Crystal Shoemaker
2 months ago
This is the second time I have used Gobel's service and have found they were absolutely excellent to me on both occasions. I definitely recommend their service in all aspects.
Ryan Smith
8 months ago
I ve had two vehicles repaired by Gobel s Collision and each time has been a very pleasant experience. Their staff is knowledgeable, respectful, courteous, professional, and detailed. I highly recommend this company to anyone looking for vehicle repair after a collision and I would trust the job to be done right! Thank you, Gobel s Collision!
Gail Rowley
8 months ago
Everyone at Gobel Collision is both friendly & professional. They have excellent customer service. And my car s crunched door now looks perfect, with awesome, perfectly matching paint job. Thank you, Gobel Collision, for taking such good care of my car!
Todd Harmon
4 months ago
Very professional team! Car looks and drives like new. I trust if I need a repair, this team will do it right!
Jackie Goss
a year ago
Very professional and very nice. Had my vehicle back in a timely manner. Keep me well informed with updates, was done when they said. Very pleased with the job they did. I would use them again. This is the second time in 6 months i had to use them. Damaged the under side of my car hitting a fork lift tire in the highway. Very professional and very good job. Made sure my car was fixed and running right.
Brandy Mateer
7 months ago
They did a great job on my vehicle. They were honest with the estimate and completed the work faster than anticipated. Great service and great staff!Service: Body & TrimService: Body & Trim
amanda foster
6 months ago
Great customer service and truly fantastic work! They went above and beyond on my repairs. While I hope to not need them again, if I do I won't go anywhere else.Services: Tires, Painting, Electrical, Body & TrimServices: Tires, Painting, Electrical, Body & Trim
Charity Wood
10 months ago
First let's start with the staff. Everyone is so friendly, welcoming, easily approachable, and honest.After having my car out of their shop, the paint peeled away on the bumper just under 90 days. Gobels was kind enough to take care of me, put me in their car until my car was returned. No out of pocket cost.For those reading this, Toyota bumpers are prone to this happening. The paint peeling away was NOT Gobels error. Much appreciate them!
Mark Wise
2 months ago
They did a fine job on our Rav 4 will go back any time i need auto boby work don
Montgomery Rider
8 months ago
This is my second time using Gobel s Carstar for my bodywork. Again, like the first time, my truck was finished on time and looked great. They are honest and dependable, I highly recommend them.
Joseph Graham
a month ago
Great work and kept us updated about our car along the way!
Kenn DeShane
3 months ago
Had a great experience. Great work. Finished earlier than planned. Great service and personnel.
Dawn Snow
11 months ago
I took my Lexus in after a collision. They were very busy and indicated it would take close to a month to be finished. Two weeks later, they called and my car was beautifully repaired. These guys really know the business and how to take care of their customers.
Benjamin Reeser
11 months ago
Gobel s did a fantastic job repairing my daughter s car after she hit a deer. We had a short timeline and they were able to get it in quickly and finish ahead of schedule. The car looks and drives better than new.Services: Painting, Body & TrimServices: Painting, Body & Trim
Caitlan Romero
8 months ago
I highly recommend Gobel's over any other body shops in town. My experience here was 100% better than my experience with a different local shop. The quality of work was superior and I greatly appreciated the timely updates every step of the way.
Kristian Bennett
a year ago
I took my car to Gobel s Collision and honestly it looks better than before the accident! They were super quick, the had it done in under a week. I love the email updates for the repairs and they were very accommodating with drop off and pick up around my work schedule! I hope I never get into another wreck but if I do I know where I m taking my car!Services: Painting, Body & Trim
Debbie Basham
9 months ago
Great group of people to work with. They did a fantastic job fixing the hail damage on my truck and the whole process for us was stress-free. My truck looks better than when I bought it.Service: Body & TrimService: Body & Trim
Chase Forcum
a year ago
Gobels had a high standard from me when I dropped my car off. Let me tell you that met and exceeded that expectation. The entire staff is so friendly, informative, and helpful. They walked me through the entire process, what needed to be done, and what to expect. They stayed in communication through the entire repair. I will forever bring my vehicles here for collision repair!Service: Body & Trim
Monica L. Winstead
2 years ago
This is our second time using Gobel's Collision and they have exceeded our expectations in every way. They are further for us to use, but they are well worth the drive!!! Jay was great at communicating and made sure we were informed the entire repair process. He even came in on his day off to accommodate us and so we could pick up our vehicle once the repairs were completed. From start to finish... Gobel's Collision made this insurance claim and the repair process easy and stress free!!!
Alethea Schamel
11 months ago
Had massive damage done to the whole front end of my ca almost not worth saving. I took it to gobels and with how quickly they got on ordering the parts I was able to get it back under a month looking good as new. Very happy.Service: Body & TrimService: Body & Trim
linda fishing
11 months ago
They were fantastic and so very nice. They kept me updated about my vehicle every step of the way. If I have any problems, they assured me they got my back. Can't believe they are that good. It is refreshing.Service: Body & TrimService: Body & Trim
Rebecca Sparks
a month ago
My car looks like it was never in acar accident. Looks so beautiful again drives like a new car coming off a car lot.
Kyle Tillman
6 months ago
Would recommend this business! They do quality work, communicate well and are very helpful throughout the insurance process.Service: Body & TrimService: Body & Trim
Teri Townsend
3 years ago
Gobel's friendly, knowledgeable staff made this whole experience painless!! They communicated wonderfully, keeping me informed every step in the process. You rarely see customer service like they provide nowadays! Their workmanship was flawless! As an added bonus they were extremely helpful dealing with the insurance company and rental. My car was even done a day early! Went above and beyond in every way. Overall just a great experience!! Should we need them, they'll have all this family's future business.