Caliber Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  B J.
3 months ago
Hello, Caliber Collision Team,I am writing to express my utmost satisfaction with the recent repair work you performed on my 2020 Jeep Cherokee. Your team's attention to detail, professionalism, and dedication were truly remarkable.From the moment I walked into your shop, I was met with a level of customer service that is all too rare these days. Your staff was courteous, knowledgeable, and took the time to explain the repair process in a way that was easy to understand.The quality of the repair work exceeded my expectations. My Jeep Cherokee, post-repair, looks as good as new, a testament to your team's expertise and commitment to excellence. The precision with which the repairs were done is truly commendable.I also appreciate the timely completion of the repairs. Your team's efficiency ensured that I was not without my vehicle for any longer than necessary.In conclusion, I am extremely pleased with the outstanding work done by your team. I will not hesitate to recommend your auto collision repair company to others in need of high-quality, professional service.Thank you once again for the amazing work.Best Regards,[Brian Jefferson]

  Craig Kneale
3 weeks ago
I would highly recommend this place! My insurance company sent me to them and I am so glad they did because it was the best customer service I have had in a long time which is rare these days! They helped me with getting my rental car, they emailed me frequent updates during the repair process which was nice to be kept informed! When they were a couple days late due to a collibration problem they were quickly to inform me with phone calls during that time! Great Customer Service!

  Sean Daugherty
2 months ago
always a sad day for a totaled car that was paid off, but they did great and made the process quick and easy.

  kathy boone
4 months ago
This is an excellent shop. My car looks like pre-accident. The paint match is flawless. The customer is excellent. They kept you consistently informed on the progress of your vehicle. Very happy with their work.

  Jodee
2 months ago
My van looks great. The staff was very helpful, paint matches perfectly, body work is immaculate, and an awesome detail job to top it off. Very pleased.

  Daniel Duran
a month ago
Caliber Collision gave me my vehicle back looking good as new. They guarantee their work but I ve yet to have a reason to call them out on it.

  Cecil Raymer
2 months ago
Work was excellent. Staff was easy to work with. Insurande did a direct pay to them which made my job a little easier.

  Stanley Wilson
3 days ago
I went to caliber collision 2 years ago for jeep warranty work and noticed the repair was rusting so I went back and they said they won't cover it even though they told me was guaranteed for as long as I owned the car . Update - Changed to 4 stars because they got ahold of me and are now fixing the problem.

  Kiari Williams
a month ago
Great customer service, they updated me the entire time my car was with them. Would highly recommend

  Dustin Springmeier
2 days ago
Terrible customer service at the Hazelwood Missouri location. Ignored obvious damage pointed out by myself and left off the quote for my insurance. Will not be returning.

  Pamela Drake
2 months ago
We were very pleased with each and every person we dealt with. We were also pleased with the work that was completed on our vehicle.

  Madison Moss
a month ago
They were very efficient and had great communication throughout the whole process. And they cleaned the truck inside and out.

  Paul Brown
a month ago
Great job repairing the hail damage all over my car.Would use again for repairs.

  Russ Irwin
a month ago
Outstanding customer service and work. Completed early too!!! Definitely recommend!!!!

  Shawn Reardon
a month ago
Snapped my bumper back in so I could drive my vehicle. It was hitting the tire before they helped me.

  Elizabeth Isenogle
2 days ago
Great service and friendly people!

  Jason DeFriese
4 months ago
Great team that do great work!

  Elizabeth Isenogle
2 weeks ago
Great service!