Maples Ford

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richard Diers
3 months ago
Can't say enough about Jeremy and Maples Ford. Being that I am 2+ hours away Jeremy went above and beyond sending me information and pictures before my purchase. He always responded to my messages and calls promptly making sure my questions were answered. It sure is nice dealing with "car guys" on a one of a kind purchase. I'll definitely be calling Maples Ford again later this year when the new 2024 F150 Tremor is released. Thanks again Jeremy!

  C M
2 months ago
I decided it was time to buy a new truck and made a list of all my "needs". Wanted a local dealership as it typically means better service and connections with questions on the purchased vehicle. Boy, was I impressed with Maples Ford! I met with Jeremy Silvey. He was focused and easy to talk to. He showed me an F-150 XLT that I can't say enough good things about. It had way more features than I was looking for...all that would benefit my concerns for safety and towing. I was able to secure a deal and trade both an old truck and car in less than a day. Am so happy with all the features of my new truck and for Jeremy's excellent knowledge and salesmanship. Chris Baker was also a true gem in helping me get additional items ordered for the truck and for dealing with all the finance and insurance issues. So thankful for the connection with them both. Got way better than I could ever imagined along with the ongoing future service support from Maples Ford. Thanks for all your help in getting me into my new vehicle hassle-free.

  Toni Henderson
4 months ago
Ahhh where do I start? I ve just had the BEST experience buying my Ford Explorer. Jeremy was FANTASTIC! Knowledgeable, sweet and funny, knew my car inside out! Would never buy a car from anywhere else! Jeremy even set my phone up to work with the cars features. I think Jeremy was as excited as I was about me getting the car. Thank you Maples ford!!!!

  Bobby Dotson
4 months ago
So I thought I'd give a small town dealership a try! Ordered a Maverick 14 months ago. ( not there fault) was treated like royalty, had to put $500 down. This was the fourth new ford I would have bought in a year! My credit took a dive ( not there fault) so I was unable to purchase the Maverick. Jeremy treated me like a p.o.s. Chris was cool. I asked if they could refund my $500 back because they would make 5 grand min. Because of my bad luck and they could not give me my money back. So they sold it the following day. I will never go back to this place.

  bruce herdman
a month ago
Jeremy helped us with all the information we needed to get the vehicle we needed and saved us a little money in the process. He was patient and did well by us. I would recommend him to anyone trying to find a vehicle.

  Doug Caldwell
6 months ago
Maples Ford and their service team exceeded any expectations I had. My truck broke down and I had it towed there, arrived at 12:00 midnight Friday. Saturday morning I went back to give them details and leave my truck with them for analysis. Michelle had her service man work on my truck immediately to determine if it was a quick fix for me. Turned out the starter was bad, they ordered one in for me and had my truck ready by the following Monday. You never want to break down but if you do it is great to get the level of service I received from Maples Ford.

  jeff silvey
a year ago
We have been Toyota people for as long as we can remember but after a lot of research on how far along Ford has come over the past 6 years or so and Toyotas dated technology and powertrain options we have officially became Ford people. We have a campsite down in the Ozarks in Warsaw and enjoy the small town charm and feel. We stopped by Maples Ford this morning and made our first Ford purchase, the experience at Maples Ford with Jeremy as our sales representative and Chris in the office was like no other experience. Very informative, transparent and had us in and out in the road in our beautiful shadow black new Ford Ranger with the black black appearance package in less than an hour. Super impressed with the handling and horsepower of this vehicle compared to other mid sized trucks in its class and twice the towing capacity!! Thank you Maples Ford for the wonderful buying experience, we will most definitely return!!

  MrGoes9s
a year ago
We were traveling on Friday 9/23/22 with our 2012 Tahoe to Mokan Dragway and we had an oil pressure warning light come on indicating no oil pressure. I reached out to The dealership and the service manager Shelly ( Michelle) said she d get us right in. They changed our oil sender that was faulty and got us back on the road. Thanks to this wonderful family oriented dealership that dropped what they were doing to keep me and my family on the road!Five stars

  garrett veltman
a year ago
Jeremy was very helpful and friendly to talk to. He was able to get me a copy of my window sticker for my car. I bought it used and the original sticker was ruined. The dealership I got it from told me they couldn t get me a new one. Jeremy was able to do it in under 5 minutes. Kinda sad this dealership didn t have the vehicle I wanted when I got one. As I wish I could have worked with Jeremy as I was treated far better in the few minutes I spent talking with him, than at the other dealership. Top notch people at this dealership highly recommended.

  Adam
a year ago
Jeremy and Chris were great to work with. I ordered a custom F-150 truck, no hassle, best pricing I could find after contacting about 25 dealerships. Ford took a while to build it due to supply chain/etc, but when it arrived Chris sent in the price protection for me and I received the refund a few months later. I have read about other dealerships not honoring the price protection or pocketing that money themselves. Once my truck arrived, other folks out of state were putting in offers above mine, but Chris and Jeremy had the integrity to decline them and sell the truck to me as agreed. Much appreciated fellas, honest dealership, small town dealership with good people, highly recommend!

  Bryan Macon
11 months ago
Great communication, Got recall fixed in a timely fashion. Overall report read to us. Highly recommended

  Tim Holden
9 months ago
Our van broke down while on family vacation from Ohio, and we had it towed to Maples at midnight on Tuesday. Michelle, Roy and the whole team rallied to get us back on the road in less than 3 hours, and even accommodated a request for an alternator with improved performance. Feeling blessed by the whole team at Maples Ford! Tim and Gerry

  Tom Platt
11 months ago
Bought a new Mustang. Jeremy was great and we put together a fast and fair deal for both the Dealer and Myself. But that s not the reason for the 5 stars. The 5 stars come in for the way Chris and particularly Jeremy handled things after the sale. Questions I had, additional information I wanted. As an out of state buyer these guys make you feel like a long time friend.

  Sabreena Morris
2 years ago
Upon arriving at the dealership, we were welcomed with fantastic smiles and great attitudes! Jeremy was our sales manager, and he had great knowledge about the vehicle we were interested in, and had the information folder right on hand to answer any specifics! Jeremy was very professional and very personable to deal with, he didn t try to sway us on prices or different vehicles, which was a breath of fresh air! I will definitely be returning to see Jeremy and Chris at Maples Ford for any vehicle purchases in the future! 10/10 recommend coming in for anyone s near or far! Fantastic experience!!! Thank you Maples Ford!

  Anita Moss
2 years ago
We worked with Jeremy on buying our new car! He was kind and very down to earth. He was easy to talk to and he listened to what we wanted and was looking for. We also worked with Chris for our financing and he shot us straight and was patient while he got us into our new car. Everyone there was patient and easy to chat with. I would recommend everyone at Maples Ford for your next car buying needs.

  Debra Laws
2 years ago
I traveled from Kansas City to buy a car here. Jeremy was so responsive to all of my questions and genuinely seemed happy to help me get the car I wanted. Chris helped me arrange financing and even got my insurance transferred over. This was one of the best car buying experiences I ve ever had.

  Trish Smith
5 months ago
Friendly, efficient service department went out of their way to provide repairs quickly for a new customer.

  Tyler Lynch
3 years ago
I bought a car from Maples today, and it was an amazing experience. Jeremy is a salesman there and made the process very stress free and easy for me. I didn t get the impression at all that he was pushing me into something I didn t want like a lot of car salesman do. He was super friendly, and I won t be going anywhere else. He told me several times when I was unsure that if it wasn t what I wanted, he would find what I wanted. I strongly recommend going to Maples and asking for him by name with your next purchase. You won t regret it.

  Mike Bailey
a year ago
It was the greatest pleasure working with everyone at Maples Ford. Everyone went above and beyond what could be expected. I am Extremely Pleased with the kind and curtious service I received. Thank You Jeremy, Chris, and Tom for all you did for me!!! I will recommend Maples Ford to anyone looking to buy a new or used vehicle. Thank You again Maples Ford!!!!

  Zach Stephens
2 years ago
I was an out-of-town buyer who had corresponded with Jeremy (their sales agent) online and via phone. Jeremy was beyond excellent! He made the process very transparent, I knew what I was getting exactly before I ever saw the two cars in-person, and the turnaround time at the dealership was less than 30 minutes for TWO cars! This was greatly appreciated when we drove five hours each way to get them.There were no games at all, no finance person haggling you to death on warranties, nothing but selling me a car and getting me down the road.I also feel that I can turn to the people at this dealership should I have any questions, and they'll be happy to answer even after the fact. During my process I asked Jeremy specific questions about the vehicles, and about certain versions of these cars and he knew the details. I got the sense that between him, the service department, and other personnel they were the down-to-earth type of place I needed, and that I could trust, and that knew their craft well.

  Deena Johnson
a year ago
A Big Thanks to Jeremy for helping me find my forever vehicle and for helping my husband order his Truck also! Chris is very knowledgeable about all the business paperwork part & makes it simple!This dealership is the Best! The Service department is Great too!

  Kendal Hathcock
3 years ago
Worth the short drive from Clinton! Jeremy was phenomenal to assist my wife and I on our next car purchase. Because we live out of town, we browsed Maples Ford webpage, found several vehicles we wanted to look at, then took the drive to see them. Jeremy was very friendly and welcoming and was able to show us all the vehicles we asked to see. He explained all he knew about each one including which extra features they had compared to the others.After test driving and making our selection, the purchase process was simple and quick!I highly recommend Maples Ford! It was nice to see that their online inventory perfectly matched what they had in person. But the best, was the friendly, non-pushy, salesman Jeremy!Thanks for making our car purchase a great experience!

  Valerie Soto
3 years ago
Thank you so much to Jeremy. He was so wonderful, he was able to find me a vehicle in my price range and they gave me such a great deal. He was honest, fair and down to earth. He Was not like other salesman that are pushy. He did not try to sell me a vehicle that I did not like. He made sure I found one that I loved. When I need a new vehicle again I will reach out to Jeremy. He also gave me a gift basket with local items in it. So if you need a new vehicle and a honest salesman make sure to stop by and ask for Jeremy. Thank you guys once again!

  Ashley Nolte
a year ago
Bout my Ford Explorer from Maples and never will I go back. I pointed out that the reverse camera wasn t working properly and that one of the vents was broken on my explorer that I purchased, thinking they would fix it but they never did.Jeremy was so amazing to work with. So kind and help full!I just know I won t be back, I ll continue to purchase through my locals, as I ve had better dealings with.

  Madeline Freeman
3 years ago
Great experience with Jeremy and the Maples Ford team. Laid out my wants and needs for a car, and was presented with many great options to meet my needs. Very thorough team in making sure we had all the information and left in an car I loved. Jeremy was personable, friendly and even left me with a gift of local small business products for shopping with Maples Ford. When it s time for an upgrade Jeremy is the one I d call.

  Antonio Belton
3 years ago
Maples Ford Dealership hands down is the Ford dealership to go to. The small town feel, the attention to details, the no pressure into buying, and the excellent customer service. When I went to go look for a truck there he did not stop until he found my truck or something very close to it. All the employees there are excellent at there jobs but Jeremy Silvey is awesome. He made sure I had everything I wanted in my truck and made sure I was comfortable with my decision before even considering about sales or anything else. I mean I can go on and on how great they are but you will have to experience it yourself to see and feel what I've personally experienced.

  Kara Raw
2 years ago
We drove all the way to Warsaw from Olathe, KS and they did not disappoint. We worked with Jeremy and he made the experience very fast and easy. I highly recommend this dealership to anyone in the market. We will definitely return for any future purchases.

  Allie Doss
3 years ago
Jeremy was great, honest and fair which says a lot when buying a car. When I m in need again he will be my first call. Thanks Jeremy for standing by your commitment to find us a great car we loved for a good price that fit in our budget. Not to mention he gave us a goodie basket of local items.

  Dakota Carroll
2 years ago
Went with my dad to pick him up a new to him truck. They were super warm and welcoming Jeremy was great. Made the process easy for my dad. Jeremy also gave him a thank you gift full of local goodies.

  Darin McCarthy
3 years ago
I haven't personally had the chance to make a purchase quite yet- but after speaking with the staff about various issues and questions pertaining to new and used vehicles, I know where my money will be spent.I guarantee you won't find a more honest and genuine group of people who truly treat and make you part of the Maples Ford family.It would be a mistake on anyone's part to not at least consider checking this place out before making a commitment at a conventional car dealer. You will not be disappointed!! Ask for Jeremy if he is available- an outstanding person to talk to- without the car salesman vibe.