Werks Auto & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tom W
2 months ago
My daughter's car wouldn't start due to the cold weather when she left work tonight so i came by to see if i could jump start it. After 10 minutes it still didn't get enough juice so I resigned myself to spending another 30 minutes trying when this gentleman in a yellow safety vest pulled up and asked if we needed help. He popped his portable jump starter on and it started immediately. He was able to tell the battery was good as it was charging up nicely. He handed me his card and went on his way. I wanted to thank him for his courtesy and saving our bacon!

  AA MM
5 months ago
Craig was professional and friendly. Had a flat and no spare so I needed a tow to a local tire shop. Wouldn t hesitate to use them in the future if I needed.

  Brian Oliver
3 days ago
Wish I could give a 0 star had the put a new motor in my car the same day I picked up my car check engine light came on had a massive amount of clinking sounds in my front end they played the we didn't do that game wanted to charge me more money after I paid 7k took it to rudders auto in O'Fallon m.o he confirmed the steering link's where not tight at all an the check engine light was do to a bad sense on the new motor will not be going back taking them a bill for the new shop today

  Serall Chezem
a month ago
My husband got stuck yesterday in his company vehicle during the big snow storm. They were very professional and nice guys. Would definitely use them again!

  J B
a year ago
Towing service. Roadside Assistance arranged, but Werks communicated every step of the way as requested. They had to meet me at towing site about an hour away from my home at a certain time. Craig was extremely professional and courteous. My vehicle made it to the dealership with no issues. Highly recommend this company to others.

  Midori Wilson
7 months ago
The service was phenomenal. The customer service was fantastic. The communication and friendliness definitely made me feel like it was personal. I will recommend.Service: Car towingService: Car towing

  Nikki Paleta
5 months ago
I came here to get my breaks fixed and my oils changed. Absolutely fantastic service! Everyone was so friendly, they were very quick, and reliable. Definitely the best local Auto shop around! Thank you Werks Auto & towing. I will definitely be using them again!Services: General repairs & maintenance, Auto brake repair, Tire rotations, Oil changeServices: General repairs & maintenance, Auto brake repair, Tire rotations, Oil change

  Robin Fanning
a month ago
Called looking for a tow to a different repair facility and was pleased to discover that Werks did work on foreign vehicles as well as domestic. Work was completed timely.

  Becca Zalabak
6 months ago
My oil pressure sensor was bad and I needed a new one put in. Let's just say my truck was there for maybe 15 minutes. They did such great work and didn't make me stay there all day! Highly recommend!

  Joseph Nolkemper
8 months ago
100 degree heat and the driver was responsive, communicative & quick. Was quick getting it loaded so neither of us was stuck in the heat. Fantastic employee that this company should be proud to have. I'd recommend this company for towing even if my insurance provider didn't cover themService: Car towingService: Car towing

  Therese Harding
5 months ago
I recommend Werks Auto to all my family and friends. They are an amazing crew helpful and friendly.Jake even came to my work to check on my car that was making a noise. I thought was my wheel falling off.Services: Auto brake replacement, Oil changeServices: Auto brake replacement, Oil change

  Amanda Schieffer
6 months ago
Truly amazing service! Jake and his team rocked it out of the park. I couldn't be more happy with the quick and efficient service. Super friendly, trustworthy and knowledgeable staff that answered all of my questions with patience. Super clean facility and well kept up by professional staff that is dedicated and passionate about what they do.

  Rohan Raikar
8 months ago
These guys are the best. Around 3 PM on Friday, I had a flashing check engine light come on while driving through Troy on a roadtrip. Even though these guys closed at 4, they still saw me around 3:45 for an emergency service. Ended up changing a blown spark plug and coil for a very reasonable price and getting me back on the road again in 30 minutes. If you have any towing or auto service needs, these guys will take very good care of you and your vehicle!

  Michael Mitchell
9 months ago
I had my car towed from a business in St Peters, Missouri back to my house in St Peters. Craig picked my car up in a timely manner and I didn't have a very long wait. He was very professional and attentive, extremely friendly, and I would recommend Werks Auto and Towing to anyone needing towing. I cannot begin to say enough good things about my personal towing experience with Werks.

  Stephanie Slover
7 months ago
My car stopped running in Troy at the UPS Store. They were able to meet me close to my work the next day to grab the keys from me. Although it took a little bit, I'm happy to be back in my car today. It was not their fault, as they were waiting on the ECM. I recommend these guys for all of your automotive needs.Service: Electrical repairService: Electrical repair

  Tim Stephan
2 months ago
Professional and courteous! The gentleman arrived very quickly and got my car where it needed to be. Thanks Werks!

  Tanya
2 months ago
Everyone is very friendly! Especially the office gal. Very busy store which says a lot. Fair pricing too. Will be back I'm sure

  scott jordan
a year ago
Werks came to save my wife this evening. They were professional, courteous, and extremely efficient and more importantly was not comfortable leaving her stranded waiting on a ride since the shop he was taking our car to was in the opposite direction that we live. I feel like I owe Craig the driver a debt of gratitude. He was actually at his last call for his work day and still took the call and extended his work day even in the pouring down rain.We will definitely make them our first call in the future.Service: Car towing

  Rise and Shine
11 months ago
Very good and patient! Waited on scene until my insurance company could figure things out since we had a travel trailer and a truck.

  Jeff Davis
4 months ago
Jake and his crew are amazing! they do quality work and it shows. I highly recommend!!!

  Cannon Watts
10 months ago
I can't say enough good things about these guys! My wife needed their help today after hitting a deer. Her van was disabled in the road, just over the crest of a blind hill.Werks arrived in a matter of minutes to get her safely out of the road and back home. Not only were they lightning fast; they were kind, courteous, and professional.I can't adequately express how pleased we were with their service.

  Katelyn Owens
a year ago
Jake was so kind & very knowledgeable. I used my insurance to request a tow. The insurance then canceled his service when I told them my ball joint had fell off my jeep. They were supposed to send another company but never did. He came out and towed me anyways. We both knew the possibilities of further damage trying to get it on the flat bed but he worked so diligently to make sure my tire stayed on and that my jeep made it to the shop without extra damage. I'm very thankful that he was the one who came through and towed my vehicle, most other companies would have left me with $$$ in damages. Thank you for being awesome!!Services: Tires, Car towing

  ed carson
7 months ago
They did a great job. Very professional. They showed up and diagnosed the problem with my truck and I didn't have to even tow it. Afterwards they got it to start so 6 out of five stars.Service: Electrical repairService: Electrical repair

  Ashleigh Conner
a year ago
I was partnered with this service provider through my roadside assistance and they honestly saved me. I was stuck for over 24 hours with 2 different service providers flaking on me to get my car towed before they came to my rescue. Craig was amazing, he made the process super easy and eased all my worries about my car. I would recommend this company to anyone that is in a jam because they will come through for you!Service: Car towing

  Oke Doke
a year ago
This company is amazing Jake is very helpful I was broke down on 79 during rush hour which made me very nervous Jake was kind helpful and understanding told me he would get someone to me has soon as he could. Craig came and got me and he's amazing I have a lot of respect for this man he has a dangerous job at times and goes above and beyond to make sure everything is done right. You guys are truly the best. I highly recommend Werk Auto & Towing Service: Car towing

  Charles Tompkins
a year ago
Very easy and super friendly. Answered extremely quickly and the driver got there fast, loaded our car up and it was smooth. Would definitely recommend to anyone else as I have had bad experiences before when it comes to tow companies being hard to work with, but not here!! Best tow business around!!!!Service: Car towingService: Car towing

  Nucken Futz
a year ago
They were able to get my 300 towed on a whims notice during the weekend when all others weren't available after the transmission blew. Was quick, professional and fairly priced. Even filled out the information card for the after hours drop off at the Chrysler dealer for me. Would definitely do business again.

  Jacob Gilchrist
a year ago
Very standup gentleman. He got my fiance out of the cold after 2hr of waiting. Our insurance canceled the tow and then didn't tell her or send another company. She sat in the cold for hours waiting then finally called to see what was going on and thats when the owner told her it had been canceled over an hour ago. He took it upon himself to come get her and get our vehicle to the shop. Very thankful he is was so kind.Service: Car towing

  Kameryn Mellor
a year ago
the tow truck driver at this company was so so so helpful. while struggling with my insurance company to get my car towed to the correct location, as my insurance had it towed to the wrong shop. werks towing worked with me and stayed in the area to make sure my car got to where it needed to go. he was very kind and reassuring, letting me know they were going to get the car to the correct location regardless of my insurance company being difficult. he helped me in figuring out who to call to ensure the tow was covered and paid for. i would absolutely recommend this tow company to anyone. thank you again!!Service: Car towing

  Teresa Osborne
a year ago
I was so very impressed with the service we received, we was traveling from North Carolina to Kansas and had a break down ( altnator went out) in an area we were completely unfamiliar with. After making a dozen calls trying to find help, we came across "Werks", and he was like a godsend! We left our car and he towed it and did repair, extremely affordable and very kind. In a very stressful situation. Thank you so much! Only complaint I have is that the shop is not in my home town, because they would beyond new go to! Keep up the amazing work!Service: Car towing