RecNation RV & Boat Storage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Korey Dake
a month ago
We have been very pleased with RecNation. We've always felt our storage was safe there, and now they have added a safety gate and added cameras to make it even more secure. We can also make online payments, which is super convenient.

  Toni Findley
2 months ago
I do like the facility, however we have had some issues with the gate. Call center is very attentive when you get them on the line. It s clean and easy to access.

  Brad MacEntire
5 months ago
Not worth the hassle.. The amount of paperwork and info required from you for a parking spot is ridiculous. Try calling them, I hope you have spare time, you're going to be on hold for quite awhile. Even to cancel your spot is a pain.They want a 10 day notice and a picture of the empty spot sent to them. Now I get to pay them for another month with nothing there. I also have to drive back out to that location to take a picture of an empty parking space. Red tape to get in and out.

  Terry Keith
5 months ago
Look at other storage facilities before you consider this company. This particular facility has been bought and sold 2 times in the past year before RecNation took over. Since RecNation took over, they have raised the rate 3 times in 6 months, charged incorrect "insurance" fees even though I have provided it to them multiple times and pass off all processing fees if you pay with anything other than a bank transfer. Other than location to boat ramp W, there is nothing special about this facility and there are plenty of boat storage options on 169 now.

  Darrell Williams
8 months ago
ReNation is a friendly and professional organization and since acquiring the Trimble, MO facility I have seen daily improvements. Their Team, Gabriella particularly, are extremely talented and knowledgeable at fielding questions and fixing issues. Five Stars!!

  Philip Huebner
10 months ago
RecNation is awful! They charged me an extra $12 over my monthly fee. I have my insurance coverage submitted. The customer service agent on the phone said that she was refunding me the $12. I did not get refunded! I called back asking where my refund was and the girl on the phone said they had no record of the refund and that they will need to have a manager call me back. I strongly suspect that I will not get called back. I am reporting this company to the Better Business Bureau! The are not trustworthy!

  Steve Beck
9 months ago
Pretty poor business practices and customer service. RecNation takes over the facility and sends out emails for their new insurance charges. Unfortunately for me they had the incorrect email down (email doesn t exist) so I never received the notification. Surprised that the bad email list that was bounced back to their company wasn t followed up on. The company has my phone # and home address. Two easy ways to contact me if an email bounces back. Not my responsibility to follow up with them when I don't know changes are occurring. They changed the contract stipulations of the storage facility without proper notification and then charged me a new fee that was 20% higher.

  J H
10 months ago
RecNation took over from previous ownership and it has been terrible so far. Very difficult to get anyone on the phone. Leave messages and nobody calls u back. There were tons of hoops to jump through when they took over. The best part is, they told everyone if they provided proof of insurance that they wouldn t get charged a protection fee . Well that didn t hold true and everyone was charged that fee even though most provided the proof of insurance. Many upset customers on social media. It came across very scammish. Had to go through all of these extra steps just to get approval for 24 hour access to ur stuff. I could go on and on. Look other places first before this one.

  Caleb Breedlove
10 months ago
RecNation took over the complex. Terrible experience with the company. They dumped a pile of gravel in front of my unit. I can t get anyone to speak to me.

  William Moore
8 months ago
I store my boat here,have for many years... this place takes over says they are not raising monthly dues but then slaps a $16 insurance dues on top of the monthly rate. I never had to pay insurance with the last 2 companies that owned it. Ridiculous!

  Ginny McMains
7 months ago
I have complete confidence that our RV is safe in this facility. Also, when I messaged a request a few months ago, someone got back to me immediately.

  Bre W
2 years ago
One of the BEST and secure storage places.The manager Michelle is so helpful. One of our outside compartments on our RV was unsecured/open, Michelle called to inform us. That could have been costly. We have rented spaces at several facilities including in the caves but nothing compares to that personal touch given by someone who cares for the personal security of your valuables.

  Tim Letsch
8 months ago
Clean, well lit, and good service from phone support. Decent pricing too for outdoor storage.

  Thomas Garth
7 months ago
We have enjoyed leaving our Travel Trailer there. Easy and convenient access.

  Kerry Flanagan
2 years ago
The owner made it 100% clear, in the most Covid Karen way possible, that he does not want any business from any customers who have not been recently fully jabbed and boosted. He was incredibly rude and disrespectful in doing so, even going so far as to claim that the vaxxed can't get Covid- at the same time that Hillary, Obama, and Pelosi are self quarantined because they have Covid..... So, take your stuff elsewhere if that matters to you.... or go in and tell him you aren't afraid of Covid because you've already had it and survived it and trust naturally acquired immunity, and watch his head explode instead. It's a lot of fun.

  john holt
2 months ago
love the upgrades done since you took over. thank you very much!!!

  Rojennia Boer
6 years ago
The manager/owner is very rude. We were going to store our boat there and he wanted to direct us to the back in spot. Husband has hauled trailers with livestock, boats and campers for YEARS. Husband was backup very carefully and direct but was being precaution in his backing. "Doug" yelled for husband to continue and then yelled for him to stop when he said stop". We new fro the get go that he was going to be a dandy when he said "now you turn turn off your air, radio, anything else that maybe running inside your cab and roll down your window. I'll tell you how to back into the space!" Obviously when he started yelling we just pulled out and away!

  Micheal Whitfield
7 months ago
Laura was very helpful when talking to me on the phone. I appreciate her help

  Kate Bushman
5 years ago
My RV has been parked there for 2 years and I have not had any problems with vandals or mice or anything. Management is awesome, price is right.

  DJ BobbyG
7 months ago
Dedicated professionals focused on providing top-shelf service and facilities!

  Anthony Melkowski
8 months ago
Matt was absolutely wonderful!! Can't thank him enough!!! Superb!!!

  John Vanderford
3 years ago
Over the years I used the storage for boats and RV s. They were always accommodating. The facility is clean, neat and well maintained. It is well protected.

  Adam Al
a year ago
I have Ben with them more than tow yearsThey are very friendly and helpfulThanks

  Mark Wiederholt
2 years ago
I've stored my car here for over 20 years. You won't find a safer place or better folks anywhere

  Charles Donelson
10 months ago
Took over sent in insurance proof got charged for it and a service fee, and of course no one will answer

  Brandon Mitchell
9 months ago
RecNation is easily accessible and takes good care of facilities.

  Rich Carter
9 months ago
Great customer service and the team is very easy to work with.

  Andrew Hogue
3 years ago
I .have to say that it was a good storage unit that I was clean grass was maintained and the gates were all good

  Erica Mendenhall
8 months ago
Updates are nice