Legacy Auto Body & Towing
3.9 (22)
799 Front St, Thayer, MO 65791
(417) 821-1012
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- Restroom
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- Debit cards
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather Bromm
5 months ago
The people at Legacy know what they're doing and they're cheap! This is the first review I've ever posted so that in itself should speak volumes. Oh yeah, I should mention the only way I even found these people is due to a blow out late at night, on a weekend, after 3 hang ups from other towing services. Josh showed up in 15 minutes and had me back on the road. Their price was 1/3 the price I was quoted by the previous auto places that hung up on me. Since then, they've put me on a set of tires and fixed my heat.
Carol Peters
6 months ago
Not being at fault, My truck had to be towed to the legacy Auto body & towing shop because my neighbor's car rolled down their driveway and hit my truck. (Insurance involved) The shop has had my truck for 3 1/2 months so far and still going. I've been told every week or every 2 weeks that my truck will be ready in 2 weeks. I've explained to the shop that this is my only vehicle, and I am in desperate need of having my vehicle back. I've also explained that I am on disability and a single mother of a 2-year-old. I have had 2 court hearings so far I almost missed and doctor's appointments that had to be cancelled that are much needed for myself and my 2-year-old who has been sick. I've been struggling to find a way to go anywhere. I've missed out on $120 a week of work since my truck has been in the shop which cuts into money I need to care for my daughter. The shop hasn't offered reasonable timing or a loaner vehicle. I'm left without completely, wondering when I'm going to have my truck back with no definite answers. I've never had any shop hold a vehicle this long, understand that things happen but I've never had this many excuses either, especially after I had worked at a body shop myself, I know how the process works. I would say this is quite ridiculous. I've been advised on talking to a lawyer, which I might do. I don't like being dragged along.
Kyle Johnson
9 months ago
Called them to tow a car off my property they then start calling people that don t own the car or my property and have people that don t own the car start showing up at my house. So they like to share private information and send people other than themselves to ur property! I was told over the phone by someone answering their phone that they had called someone that was neither the owner of the vehicle or myself at which point I canceled service with them.
marvinj67
a year ago
They gave me a quote, told me that it would take a couple of weeks to pull a few small dents, repaint a door, 2 rear quarters & a fender flare, & fix the sunroof & sliding back glass. They kept it for 2 months, didn't paint the fender flare, pull a dent in the tailgate or repair the sunroof or sliding back glass & then charged me $50 less than the full amount. I wasn't looking for a discount. I just wanted a complete job, done right. I can't imagine how long it would take them to do a big job. Then, they were nasty to me when I complained about the incomplete, subpar job.Services: Painting, Body & Trim
Robin Hopper
2 years ago
These folks are the Best!!! I've called them several times and they get things taken care of quickly. Like my second family now!!!
John Thomas
a year ago
Great people. Very respectful and takes care of your vehicle. Would recommend them a thousand times over.
Matt Belding
2 years ago
Never a problem. Always find a way to take care of me. Always fast friendly and competitive with pricing.Services: Tires, PaintingServices: Tires, Painting
Richard Engelbrecht
2 years ago
Great work at a fair price, I will go there again!
Kathyrn Ingham
2 years ago
No good. Too expensive. No back regarding the cost regarding how many hours labor just the high price.
Crystal Gardner
7 months ago
Steels out of the vehicle he towes
james jones
a year ago
Great people good service
GREG BETHEL
2 years ago
Called them n was here in 30 min.. thanks for your help
James Merkerson
3 years ago
Very professional, I would use them again!
Dirtdog76
2 years ago
Great bunch of people to deal with!
Jeremy Turner
7 months ago
Honest and dependable!
Shadoe Stephens
3 years ago
Great customer service