TAG Truck Center Springfield

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Candice Rawls
a month ago
Bill Rose was our sales man. He was very professional, honest and friendly along with everyone else we came in contact with. We are very pleased with our transaction of trading in our ARI sleeper and purchasing a new 2024 Western Star 57X at TAG Truck Center in Springfield Missouri! We highly recommend them! Thanks for everything.

  Jackie Mixon
2 months ago
Mr. Lester Yoder has always been there from the first time we met him to purchase a truck to the last truck we bought. Stands behind everything promised and has always been honest and upfront with us. Very good folks here. All of them.

  Beverly Spence
6 months ago
Communication is everything and this location has it down. They recognize their audience and ensure that our needs are met. They know this industry and make sure we get back on the road quickly.This is the model that other repair shops should train from and it will be our preferred repair shop going forward.

  Tim boman
3 months ago
We bought our last 2 big houses here.Lester and Bill are among the best to work with!The shop is top-notch considering Cali EPA trash requirements! But Gerry and the well trained techs diagnose to the best of their ability!

  David Twigger
4 months ago
Looking at new trucks with ARI sleepers ! Very nice choice ! We trust this place and are willing to drive past other places to use them So many nightmares out there and horror stories of terrible service.

  Arnold Goodwin
a month ago
These guys were very good, took there time and made sure they had everything fixed before sending me back on the road defiantly keeping them in my contact for future repairs. Thanks guysArnoldEOS Trucking

  Theresa Cummins
3 months ago
This place is ridiculous the parts they replaced should have taken about an hrs maybe 2 at the most cost for their labor was 1017.50 for a sensor and a gasket then they charged me 185.00 for an estimate on some other work I ask them about doing then they charged 100.00 for miscellaneous on bill what the hell is that all about will never set foot in there again

  Aimee Smith
7 years ago
Everyone here is really nice and professional and we always felt welcome throughout the process of buying our truck. Jeremy is a great guy and he worked really hard to get us the truck we wanted and get everything ready for us. We highly recommend this family owned bussiness!

  Michelle Wells
a year ago
Parts counter very professional and knowledgeable! First place I've called in Springfield that didn't treat me like a "girl" thank you for everything!

  Cody D.
3 months ago
Fantastic group here, friendly folk and knowledgeable.Would recommend.

  Derek Strydom
3 years ago
Not sure if should put 5 for the great sales staff or just a 1 for the bad experiences at the shop ... guess you have to PLAN to stay a while when visiting the shop, for me they've had redo work that cost me a lot of time.

  Tim Severs
a year ago
I bought my Big House here and had a good experience from Sales to parts and shop!Great dealership!Thanks from SEVERS TRUCKING LLC

  G St Hilaire
5 years ago
Outstanding dealership!!! Very professional and courteous from the time you first call, till your truck is outfitted ready to roll !!! To sales,parts and service, thank you for doing what you do

  Darlene Carter
8 months ago
The best Tag Truck Center, big thank you to, Zack, Lester, darrell, Nathan,And Patrick,These guys went to bat for us, with a huge problem and got us in and out, in less than a week, i promise you no shop out there will take care of you like Tag in Springfield Missouri, you guys rock keep it up

  Drex Yeager
a year ago
What a great facility and great staff. Had my Cascadia towed in at about 1500 hrs on 1/9/23, they had it diagnosed and necessary parts ordered b4 noon on 1/10. My fuel pump had come apart, metal fragments throughout the fuel system. They did some other work as they came across it, always keeping me informed throughout the entire process. They had me back on the road on 1/16. I HIGHLY RECOMMEND THIS FACILITY AND THEIR STAFF!!! DO NOT, I REPEAT, DO NOT !!! Take your truck to Premier (PTG), they left my truck out on the yard for 19 DAYS!!! Never diagnosed it and told me a different set of circumstances every 4 days.

  Milagres Fernandes
8 months ago
Great customer service parts department I bought 4 new batteries 1000 cc $98 very gd price compare to other places guy he himself took my batteries parking on hand truck took back old batteries was raining Iam great ful clean facility

  Michael Payton
10 months ago
Very fast and freindley was able to get me in and out same dathet are ver women freindly. They don't treat u like u are stupid and don't know what u are talking about. Also very budget freindlyService: Air conditioningService: Air conditioning

  Matthew Bryant
10 months ago
This is by far one of the best and easiest to deal with service centers in the country. Don and Aron in service are awesome and we very much appreciate it!

  Mista D
3 years ago
Good people, I come and get parts here all the time for my Western Star.

  howard jones
a year ago
They keep our Truck rolling! We are thankful to have them in our circle for our business!! Honest people that go above and beyond . They have employees from Jenkins Diesel and that is what makes this place stand out . We call them family..

  C.L.F Logistics
a year ago
They are all about there customers always willing to help.

  Sarah
2 years ago
Absolutely do not recommend going here unless absolutely nessecary. Their sorry excuse for a staging area for trailers is an absolute joke. They took the cheap way out and put loose gravel around a small concrete pad to drop trailers where multiple people get stuck every week (as told by a source there themselves who ALSO has advocated for something to change because it's not an ideal set up and costing companies and O/O $$$).What was supposed to be a quick in/out for a $12 piece of paper turned into $252 for a tow truck to come pull me out.We come through Springfield often and would have used them heavily for servicing our 12.7 but they won't get a single dime from us or anyone we know.Poor decisions from management, unwilling to take responsibility for their poor setup just lost them a lot of money.

  Hander DeSouza
a year ago
THE BEST dealer I ever experienced, I live 900 miles away from them, but no matter what s the problem I ll always take my truck there!The Best customer service ever, and the more important you will be in and out ASAP and they will not rip you off!

  Michael Hutchins
2 years ago
I've bought 2 trucks here and everyone has always been helpful and professional.Lester in sales and Don and the guys in service know their trucks and they've always gone the extra mile when it comes to making me feel like a valued customer.

  Lori Bradley
2 years ago
Bill Morris & Lester Yoder are great to work. They both go above and beyond to make sure the customers needs are met. We love our 2016 Western Star...newest addition to our growing company. Thank you Jenkins!

  Engracia Scott
2 years ago
Love this place the customer service is Amazing, couldn't ask for anything more.Have been there just last mo. Love the new set up they have cement pads for customer trailers good lighting and yes gravel a good driver knows how to park his trailer. The place is customer oriented.

  Esther Bond
5 years ago
The people I have dealt with are very nice. They have a dog friendly drivers lounge. They go out of their way to make sure you are comfortable while waiting. They even have a vehicle so you can go shopping while you are waiting for your truck. Thumbs up to Jenkins Western Star.

  Brian Hughes
4 years ago
I have nothing but the BEST to say about Jenkins Diesel! From the beginning of my truck buying experience, Rick Wilson was superb all the way to the end handing me my keys! What a gentleman! I have never experienced better customer service anywhere in my life. Rick answered all my questions on the phone or email timely and professionally. I came from Boise Idaho to purchase the Isuzu Hackney Plumbing super truck, and let me say it was well worth the trip because there is no other trucks designed as well as these are. In the future I will definitely be calling Rick back for more trucks and will highly be recommending Jenkins Diesel to my other tradesmen! Thanks so much Rick and Jenkins Diesel for your impeccable 5 STAR Experience!

  Melissa Knable
2 years ago
My husband and I bought a brand new Western Star w/168" ARI Sleeper. This being our first brand new truck, Lester Yoder our salesman went above and beyond taking care of us, going over everything, making us feel right at home. We can't Thank him enough for making our first new truck purchase one will never forget! We also would like to thank Chris for handling our paperwork she was wonderful. Everyone we met, from the owners, to service, parts and the rest of the team at Jenkins Truck Center made us feel Welcome and ready to help us with anything we needed. Thank you so very much!Melissa and Jim Knable

  Craig Cross
3 years ago
10 stars actually. They really got me going in a very short time. Quick, polite and less expensive as the "major" dealers. If this is Joe Jenkins legacy.... he must have a heck of a man. Koodos to the fine folks at Jenkins Diesel Power.