Springfield Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  LaNita Brumley
2 weeks ago
Our salesman Chris was very professional and nice. He kept working with us (without being pushy) until we could find a deal that we could afford. Putty (our previous salesperson) was a big help also. The finance person, Steve, was very nice to work with and very knowledgeable. They really made us feel like they wanted our business.

  Chris Griesedieck
a month ago
Service was friendly and quick. Tori is a smooth, stand-up guy. I appreciate his communication and positivity. I also liked getting coffee while I waited for my oil change. Thanks to this dealership for outstanding service

  Anita Cotner
2 months ago
This was my first time at the Nissan service center. The process was organized and efficient. The staff were very friendly. I feel like the concerns with my car were explained to me very well, and I could easily understand what I needed for my car. I could tell that my car drove better when the service was completed. The staff never tried to sell me repairs that aren't necessary. I'm planning to take my car back to this service center for everything from now on. This is the second Nissan that I have owned and I love this car.

  Terry Hoggard
3 weeks ago
Chase has become a very good friend and is my go-to guy when it comes to scheduling with the service department.The service team is always on point, and not only takes care of what we request they also let us know what we might consider doing to keep the car at peak performance.This is the second new car that we have purchased from the dealership and we remain delighted customers.I am honored to give them my five-star recommendation.Terry Hoggard

  David Ward
2 months ago
The buying process was quick and pleasant. My only negative is for them to upgrade their computers so you aren't signing doc's with a mouse and to fix their broken showroom ceiling lights (just get led replacements and replace the falling covers). Make the facilities as nice as the Nissans you sell. Overall a great experience.

  Melissa Otto
3 months ago
Cristian was the one who helped me from the beginning, before I even arrived as my car was being towed in. The entire time he kept me informed and updated and I greatly appreciated that. I appreciate him very much. He was so kind and understanding and didn't brush me off because I'm female. He listened to what u said from the start and took action.

  thegirlandpugsnextdoor
3 months ago
Andy and the team at Nissan has always treated us and our vehicles with top notch service. It s a big part of why we love our Nissan vehicles as we know they ll be taken well care of by the service department. We have one that we purchased new from the dealership in 2012 and it s still going strong thanks to your group. We are so appreciative and would recommend to anyone!

  richardsunrise
4 months ago
Andy was our service Advisor and treated us with respect and kindness and explained what was wrong and that they would take care of it and it was. We had a great experience. We did have a small issue that came up after the repair but Andy assured us they would take care of it. We are completely satisfied and happy with our service.

  Krista Nebel
a month ago
Sabra was my contact and maintained a professional and knowledgeable aid in explaining my needed repairs. There s a trust factor that is needed between the car owner and repair representative. Sabra understood that relationship and exceeded my expectations.

  Alan Primanzon
a month ago
It was an excellent car buying experience. My salesman Chris and his Manager David were very helpful and professional in getting this deal completed. 5 out of 5 stars.

  DD Wahl
3 months ago
Came to Mo. for the holidays. My maintenance light came on, so since I bought the car here I stopped in to see if you could take care of my need. I had an appointment almost immediately. More things were needed and they made it happen. Andy and the crew are great.

  Cora Nelson
3 months ago
Transmission flush on 2012 Rogue. Great customer service. They greeted us promptly & explained all service & costs. Very upbeat atmosphere. Would recommend to others

  Niki Reyes
a month ago
Read read read alllllllllll the fine print. Make sure you don t trust anything they say!! They sell you on an extended warranty bumper to bumper then when something goes wrong you re actually only covered for very specific things. Say anything to sell you a damn car. Do nothing to help you resolve the issue from their shady salesmen. Definitely would not recommend doing any kind of business with them.

  Andrea Singleton
a year ago
Chris Tate (Tater) did an awesome job from start to finish! He greeted us upon coming into the store and promptly provided us with the information that we were looking for. Upon deciding to buy, Tater made the complete process very quick and effortless. Best of all, he walked us around the car inside and out and explained every single feature - awesome customer service!!

  Rosemary Burke
4 months ago
Daniel Chitwood at Springfield, MO Nissan very helpful and friendly and made the visit pleasant. Very nice job on cleaning the auto when picking it up. Only thing I didn t like was the new up charge on the use of paying with a credit card.

  Victor D
2 months ago
Professional, friendly and efficient. From Andy the service writer to Bruce the courtesy driver and others that I didn't get their name were all friendly and helpful, a great service experience.

  Jaimee McGuire
4 months ago
I worked with Chris Tate. He was friendly, knowledgeable, and helpful. I didn t feel pressured, and he did his best to make it a quick and easy experience. The finance manager was also very friendly and professional.

  Christian O'Brien
3 months ago
I was quoted $396 when I signed the initial estimate, however not all the numbers were on the estimate properly. As a result I was charged $200 more. They took 10% off, but they should have had a more accurate number more obvious up front. The service was extremely expensive as it was.

  Laura Kurtz
4 months ago
I had my free oil change and tire rotation. I worked with Andy Burkemper and he went above and beyond to make sure my experience was positive and that all of my needs were met. If I could give a score higher of 10 I would.

  Tonia Weatherman
4 weeks ago
Collin Teague was amazing. He listened to what I wanted in a vehicle. He answered all my questions and even some I forgot to ask.

  LaRon Burnett
2 weeks ago
Tori and Shawn demonstrated great professionalism and dedication in ensuring that all our service requirements were fulfilled, providing us with a highly enjoyable experience. #Tori #Shawn #ExcellentService

  Pamela Steen
3 months ago
Brody was my salesperson and he helped walk me through the process and I never felt pressured. I highly recommend Brody if you are thinking about buying a car! The only bad experience I had was with Steve the financial guy, he was condescending, pushy, and passive-aggressive. I got up and left and Brody found a respectful and professional financial guy to finish the paperwork. Thank you, Brody!

  Karen Colson
2 months ago
Andy does a fantastic job managing the service on my Pathfinder. He is very good at explaining what was done and what needs to be done at the next visit.

  Bruce Martin
a month ago
Brought vehicle in for a recall. Staff was very helpful and professional explaining everything that was accomplished. Seemed to appreciate me being there.

  Emily Wakefield
3 months ago
Bought a new 2024 Nissan Altima SL. Lyndon and his brother Landon were lovely and patient throughout the entire process, wanting to ensure I was able to test drive any car I was interested in (even the same one in a different color) to make sure I found exactly what I wanted. Helping with trade in and talked me through the process. Day of signing Lyndon made the whole experience relaxing, stress free and prepped ahead to have us in and out of the dealership very quickly. He took time to walk through all the features of the vehicle and was truely excited to show me what the car could do. I had a couple of questions after purchase and Lyndon responded within a couple of hours with the exact answers I was looking for. (New car, new gagets questions come up!) I really appreciate the patience and kindness I was shown. Love the car!!! Feel like a new person.

  Billy Barthol
5 months ago
Went in for a service after storing my new Maxima for 44 months. Daniel was a huge help and the Master tech checked everything out for me, found no issues at all. Congrats for both building an amazing car and having extremely helpful and knowledgeable staff. I will never take my car anywhere else.

  ronnie roberts
4 months ago
Chris Tate, our salesman was very friendly, helpful in showing us how everything works and very knowledgeable of the car. We had a great fun experience with the people at the dealership.

  Emily Krueger
2 years ago
April Casper made the whole experience so smooth and easy. She explained the whole process at the beginning and along the way. Steve in financing was amazing. Kept the whole process fun. He joked around and made it less intimidating for me. The building was clean and everyone was so friendly and helpful

  Jim Brawner
4 months ago
Wish the team could have found the real reason for problem. I am copying this report in case of accident for the record that you found nothing. This 'slow' starting on acceleration could be a real problem in the future. Have had two timely transmission flushes and has currently 125,000 miles.

  Timothy Hurst
3 months ago
It was a great experience and Andy took great care of me and my car .In whole your service department was very professional and accommodating while we were there .