mercedes-benz service
4.6 (30)
3727 S Campbell Ave, Springfield, MO 65807
(855) 874-5194
elitemercedes.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Emeka Nwosu
9 months ago
I was very impressed with the level of service. Big ups to my man Clay! He ensured I got served a loaner while my car was put in good shape. I drove out without paying a penny. I love Mercedes. Thanks also to the backend staff for their magic. You guys rock!
Januarie Wood
a year ago
The main service guy was super nice and helpful to me. He was not in a hurry in any way. I love that they drove me home and then picked me up later when my car was done. They also Worked within my budget andid a little extra for free. There were a few things I asked for that they forgot to address and they usually don't call me back when I leave messages with questions.... Honestly, I think it's best to just drop by there To set an appointment or ask a question. They are friendly in person and super helpful...They also told me I would receive a survey through text or email and I never did.
ronald kemp jr
8 months ago
Nice ,great repair job, but real lack of communication. Cost vs the value of the car was high
Savannah Williams
a year ago
Super friendly, helpful staff. They worked with me to get a dealer to dealer transfer from Arizona.
R Turer
5 months ago
Very happy with visit.
Skip Gouchee
2 years ago
Didnt seem overly concerned about my satisfaction or ordering a new car
Jane Lake
2 years ago
We can get OEM parts for a vintage car here...good part reps who know something
dewayne wealot
2 years ago
Talked with JJ in parts & he's a great dude to deal with!
The Reviewer
3 years ago
Wonderful people to work with. Quick and efficient service.
Julie Plummer
3 years ago
They have the best service. They genuinely care.
Phillip Rascoe
3 years ago
The advisor was very nice. Excellent experience!
Keith Spiva
3 years ago
Excellent customer service and friendly!
gerald Cherry
a year ago
Helpful service.
Ernest Mcafee
a year ago
Bit busy
Cortina Henzler
10 months ago
Through
Black & White Roofing
a year ago
Cool
Redbear 225
2 years ago
Quality service
Jaime Rozo
3 years ago
Quick response