Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ben
7 months ago
These guys are top notch, hands down! We had an issue with our brakes (thanks to Corwin Ford and their lies) and I began researching local mechanics. I really liked Marcos Automotive's reviews and decided to give them a few calls. Both employees I spoke to were extremely helpful and kind. Once I booked an appointment, everything else was smooth like butter.The wait time was not bad and the mechanics were thorough when they went over pricing and when the discussing the car's issues. The mechanics were also knowledgeable and friendly. The same goes for the secretary. She was easy to talk to and she knows her stuff. Two big thumbs up to everyone at Marcos! We will definitely bring our vehicles back here. Glad to find some good mechanics for once who enjoy their job and treat their customers right.
Damon Duran
a year ago
I used Marco initially for a sports car that needed a new transmission. They explained the cost and procedure.while I did not get it fixed, I appreciated their honesty and friendliness. I next brought a couple of cars for inspections.My Xterra then needed work and they were able to fix an anomaly that required them the flush the system several times without changing me extra. I have had several vehicles serviced with them in preparation for moving to another state and they have done an excellent job every time.Robert knows a tremendous amount about cars and explains it to me thoroughly. He is kind and joyful. I appreciate them and continue to give them my business.They will be working on my son s car tomorrow before a 12 hour journey and I have all the confidence in them!Services: Electrical repair, Engine repair, A/C installation & repair
Kerri Gentry
6 years ago
We have all had those fears of whenever your vehicle breaks down and you have to find somewhere to take it. Marco was highly recommended by a friend of mine that has been going there for years. I took a chance and instilled my trust in Marco Automotive, I was not disappointed. The customer service, knowledge, price, and fast service will keep me coming here for years to come. The mechanics are honest and trustworthy. Thank you Marco Automotive.
Manny Guitareo
2 years ago
In the sea of auto shops Marco Automotive is a great find for your automotive needs. Garrett was the technician that diagnosed, recommended repairs and did the work on my vehicle. He was very knowledgeable, professional also met the expectations and our needs when repairing our vehicle. I would recommend Marco to anyone who is looking for a shop and don t know where to go.
Jesse T
3 years ago
I used this shop a few years ago when my 89 Town car wouldn't run correctly. The car seemed to misfire when it was cold and nothing would cure it. The engine was literally just replaced with new parts including sensors. The owner of this shop just so happened to be a teacher of mine from OTC. Since myself and nobody else I knew could figure out what the issue was I took it here. They swapped the ECU out (which most people don't consider for this condition) and that cured the issue. The car worked like new again. They definitely went above and beyond checking all systems and wires. They took the time to trace my issues back to the ECU when it could have been 1000 different things in the engine. They are worth the time and money. I would recommend this shop for sure.Services: Electrical repair, Electrical, Auto engine tuning, Engine repair
S O
6 years ago
We were in town from Texas for a reunion when the water pump went out on our truck Saturday night. He met the owner when he stopped by the shop on Sunday and told him to bring it over Monday am. We were just close enough we didn't need a tow. So Monday am truck went in, water pump, the battery was discovered to be not holding a charge (6 yrs old so we knew it was time) and a belt was replaced, too. We appreciated the excellent service, quality of work and fair prices. We felt blessed to not have broke down during our 7.5 hour trip to Springfield and confident on our trip home we would have no mechanical issues. Thank you and we highly recommend Marco Automotive!
Timothy Blanton
7 years ago
I have been using Marco's for several years now. They have always provided me with good service at a price if felt was reasonable. They were really busy a few months ago so I took my car to a "reputable" national chain shop. They gave me an outlandish price, and a list of other things they said needed to be fixed. I decided to wait for Marco's. The other shops diagnoses was wrong so I would have paid $900 for nothing. Marcos took the time to determine it was tire issue. Got the tire replaced and problem solved. Marco's is the only place I will take my vehicles.
Hope Lutheran Church (Hope Lutheran Church DBFL)
a year ago
A front brake froze and when I gfot the car to Marcos the brake was hot and smoking. The car was ready the next day and the price was very reasonable.Very friendly and courtesy people.
Waylon Richards
4 years ago
This place charged my freind $170 to do an oil change and check the brakes and fluids. They were told it didn't need any fluids and the brakes were fine. Took this shop 2 days to do a at best 1 hour job. My freinds told them the price seemed very high and they were told to either pay or they would keep the car. Very unprofessional. Wouldn't recommend anyone use this shop ever.
Josh Bolin
a year ago
I have taken my Vehicle and my kid's vehicles here for service and repair. The owner is straightforward and honest. No surprises on the final bill. Quality work I can trust.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Oil change
John Schindler II
7 months ago
Great place to take your car. I also love that they do inspections as well.
Christopher M. Bingham
4 years ago
Highly recommend you have them at least confirm what you need fixed next time you need a mechanic. Even if you need to do it yourself it's well worth it to find a trusted mechanic to help confirm what needs to be done. They also have hours that allow you to drop off or pickup even if you have a real job.
Dale LeClare
3 years ago
this is the third bad experience i had with Marco's. close to my house and my business, family run operation. i really wanted it to work out. i wont detail the other two bad experiences. but this morning, i call and ask for an inspection.... they said they can have it done this afternoon, drop it off by 2pm. when i dropped it off, i said to them -- and i qoute -- "the only thing that i know it needs is that one of the headlights is out, otherwise im not sure". they say OK, call you when its ready. call comes in about 430 ... vehicle is ready. i bum another ride, get there bout 630. he says 'im sorry but it failed inspection -- a headlight is out'. you can fill in the blanks of the conversation of the next few moments. he said no one told him to fix anything that was wrong. so i finally say ok, just give me the keys. he says that will be $12. i said for what?? its not fixed and its not inspected! he said its $12 pass or fail. i paid. i wont be back. instead of calling to say the car was *done*, he should have called and said 'needs a bulb (or whatever else it needed to pass), will be $xxx', can have it ready by xxx". who would want to pick up a car that failed inspection without at least being given the option to fix it? isnt that why repair shops do cheap inspections in the first place? to make money on the repairs?Service: General repairs & maintenance
Katie A Lotsberg
a year ago
Amazing! Marco automotive got me in for an inspection when I needed one! Super friendly and professional owners! They definitely care about their customers!
Lisa Crim
4 years ago
Fair, kep tellin me one day it would be ready, it was ready after about a week later. Fell like i should of got a free oil change cause of that. Instead they wanted to charge me 55.00.
Alex
7 years ago
Always very professional and prompt.Amazing Customer Service, saved me several hundreds of dollars.Has my family's business as well as mine for as long as I live in Missouri.
william bryars
5 years ago
Great place to get work done. Got me my car back in one day. Answered all my questions and price wasn t outrageous for getting a bmw fixed. Thank you guys!!
Mike Rucker
5 years ago
The customer service was mediocre at best I took my car to get a simple oil change for them to quote me during the process over the phone after they had the vehicle and then arrive the next day keep in mind just for an oil change and the total was 133 and on the paperwork it was disclosed as $86 for labor . very disappointed in a local shop They didn t ask anything about the current condition of the vehicle where I had purchased it or what I was wanting to do with it.
Adam Coats
2 years ago
I have been here once for state inspection and once for water pump replacement. Good experience both times. Very nice people working here.
Carl York
2 years ago
They got my car in quickly, and had it done for a cheaper cost than other stores around town.
Juanita DeMaranville
3 years ago
Took my car on Sunday dropped it off had it ready by five on Monday done a awesome job friendly price was awesome thanks Soo much
George Wilson
2 years ago
Took my flashlight and binoculars left grease all over the inside of the door panels. Never use it again. Very poor service.Service: Electrical repairService: Electrical repair
Chris House
4 years ago
The only place I'd take my jeep. Jessica and her crew are the best!
Carlos Estrada
10 months ago
Great to work with and very attentive.
David Brasher
3 years ago
I'd recommend them to anyone . The staff and service was top notch
Kevin Roods
8 years ago
Great Guys, do good work at honest prices.
Jerry Luallen
3 years ago
Great place, nice people. Always good service.
Kim Pettit
9 months ago
Great friendly service.
Angelo Onilo
5 years ago
Great place,very knowledgeable ,and out going
Noah Johnson
4 years ago
Good and honest people