Wood's Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Julia Stewart
11 months ago
For great auto work and outstanding customer service at a fair price, I highly recommend Wood's Auto Service! My car shredded a serpentine belt on I-55 outside of Sikeston last week, while I was traveling from New Orleans to Wisconsin - I had to pull over right then and there, and seek emergency help, I couldn't even limp it anywhere. Kasey on the phone and front desk, owner Rick and his team of mechanics all helped me find a tow truck (thanks to Bill with Todd's Towing!) and fit me into their schedule same-day. The other shop I called wasn't going to get me in for FOUR DAYS! Miraculously, Wood's also found parts locally for my older (2009), European sedan. While they worked on my car they made me, my husband AND my dog at home in their waiting room. I was back on the road before the shop closed for the day, with new friends and a great story to tell for it. I finished the rest of my trip with confidence that my car was in great shape. Thanks to the entire team at Wood's Auto Service for taking great care of me!Service: Engine repair

  Charles Dingle
10 months ago
I set up an appointment online stating that I think I needed new struts for my car. I went in and my car was immediately looked at. After about 30 mins, I was told that indeed I would need new struts for the front. I was told the price would be $1400 and I told them I would have to do that at a later date. I was then told I just had to pay for the diagnostic they ran on my car, which was fine until I was told that it would be $113 !!! 113 for 30 min of "labor" that I could do at auto zone for free! That is ridiculous price to be blindsided with. I was never told that's how much it would be up front because I would have NEVER agreed to that, just to be told everything was fine with the car except the struts- which is what I had already told them in the first place. I will never ever use Wood's againEdit: I took my car to another repair shop saying I needed new struts and they quoted me $650.. When I took it in, the mechanic came out after about 15 minutes and said that honestly my struts were fine (woods said I needed new struts for $1400!)..I asked the mechanic what was making the rattling noise and he said it was a loose brake assembly which he fixed FOR FREE! woods tried to charge me for something I did not even need..Service: General repairs & maintenance

  Mike Gannon
11 months ago
Our car was involved in an accident south of Sikeston. We were from Iowa and needed someone to repair our transmission and the frame of our car. We chose Wood s Auto. They were extremely professional and did an excellent job! I would highly recommend Wood s Auto!Mike from IowaService: Transmission

  Jody Johnston
a year ago
Woods auto service went out of their way to assist my girlfriend with some expensive auto repairs which we could not afford but had to have done. Our bill for the repairs would have been over nine hundred dollars but with the lady who works at the desk pulling for us we ended up paying around 120 for for full payment. Her car has ran great with absolutely no problems. Thank you so much and I would recommend you all to anyone who ask.

  Mary Ann Stewart
a year ago
Great experience! Car broke down in Sikeston after a wonderful family reunion! Of course it was the weekend and nothing was open. Woods got us in first thing in the morning and was back on the road by 10:30! Problem was a solenoid but also replaced spark plugs which needed to be changed. (Verified by my husband). We have no complaints! Thank you for getting us back home Woods!

  Becky Mattison
a year ago
Took my truck there for brake lines leaking. Charged me 1200 for new brake lines on 03 chev truck. However I drove it home and the next time I drove it, no brakes! Took it back to woods said the $1200 only was for front brake lines this was back brake line and this 1 line was another $900!! So $2000 and still would have to do other back side eventually. After much argueing because initially I paid for all only to find out half job was done, I took it somewhere else and paid $60. Oh and they charged me another $120 to diagnose it again. Um should have been found and fix during first diagnosis. Overcharging is not ok. And luckily no life was lost as parking break had to be used to stop my truck due to their incompetence.Service: Brakes

  Mark Murray
2 years ago
Great and quick service. I was traveling 11 hours from home and my starter failed. I googled 'mechanics', saw Woods and towed it there. They understood my situation, was able to get a new starter delivered and installed in just a few hours. They treated my urgent situation as their own. They also have great and friendly people, from the office staff to teh mechanics.Service: Engine repair

  KLEIGH ANDERTON
2 years ago
Woods Auto service went above and beyond when fixing our vehicle. They accurately diagnosed what was wrong with our vehicle and got us back on the road quickly so that we could finish our drive. The owner even reached out to us afterwards to make sure that we were doing okay and that there were no more issues. I highly recommend Woods Auto Service to anyone that needs work done on their vehicle.Services: Brakes, Brake service & repair

  Mary Walker
3 years ago
Well,my son had told me on Sunday that his tire kept going down and he had to air it back up at least every three days ,so I said I will take it to get it fixed on Monday when I'm off. Every auto shop in town was SUPER busy even Wood's Auto but I went to them anyway praying they would be able to get my car in and have it done before my son got off work. They were able to get my Kia in and have it done within 15 minutes!! Just love Wood's Auto, thanks Rick!!Service: Tires

  Marshall Levy
6 months ago
Don t let them work on your car I paid 1600 dollars about 2 weeks ago to get an oil leak fixed at this place, imagine my surprise when I got it back and it was still leaking took it back to them after I seen the leak sent them pics of it leaking and they couldn t find the leak never going back straight rip off artist 1600 and I m still leaking Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change

  Brenda Adkins
4 years ago
Does your auto service provider send you a personal thank you note after you have your car serviced? Mine does! I appreciate Wood's Auto Service customer service and maintenance and repair skills. I also appreciate their record-keeping system, which helps me keep my vehicle reliable. Reliable transportation = freedom! A big THANK YOU to Wood's Auto Repair!

  Nathan Hendron
5 years ago
My father passed away a month ago, so we were traveling from Chicago IL to Houston Tx to see family. When we pulled into our hotel all of my brake lights came on and we heard a rubbing sound I knew wasn't good. So I looked on Google to find the best places for my kind of problem and Wood's Auto Service seemed to fit the bill, so to speak, well thank the Lord we found this place. They are very nice, and very good at what they do. In the 3 hrs we were stuck there 15 people came in and either picked up their vehicle or made an appointment, not to mention all the calls, and they fit us in their schedule to get us back on the road. They let my little beagle puppy inside the waiting/office area and gave him water while we waited. They found my problem, which was a cracked wheel hub btw, had it shipped to the shop and installed with complete vehicle inspection within 3 hrs, after paperwork we were back on the road after 3.5 hrs of what I thought was going to be hell, but turned out to be a god send, they told me we wouldn't have gotten much further down the road. This is deff the place to go especially if u find yourself in a pickle or stuck on side of the road, thank you Wood's Auto Service!!

  Noe Vasquez
3 years ago
Great customer service.Everyone is very nice and helpful especially when it comes to asking questions.One of the first things they had said is they stand behind their work.Everytime I walk in Haley makes me feel like family. She is always welcoming. If you have any service you need done to your vehicle they are the ones to trust .After every service I have had done the owner texts me to make sure I am completely satisfied with the work.Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Michelle
5 years ago
I was traveling and had car trouble. I told them i wanted a new thermostat put on the car. I was told there was a $75 diagnostic fee then proceeded to look at the car. I could see my car sitting outside after being worked on. I was there a long time. Come to find out they said they were working on the car the whole time and that it cost $348.65 to get my car. What an overpriced shop for travelers and a woman I guess. Im disgusted, just came across that bill again and decided to write this review. Ripped me off!!

  jason wachter
4 years ago
I had a car I was trading in that had its check engine light come on. Took it here to check what the problem was and see if it needed to be fixed in order to make it to poplar bluff for the trade. They checked it out and told me it could easily make the trip without repair. It would have been super easy for them to tell me otherwise. I don t know the first thing about cars. Honest, Is what I m saying. Recommended.

  Victoria Newberry
4 years ago
On a road trip and ran into car trouble. We pulled in, they immediately identified the problem and were quick to repair and send us on our way. Honest and fair. If we lived in the area we wouldn t go anywhere else! Thank you for your time and amazing customer service!

  Heather Eisele
8 years ago
My folks lived in Sikeston and the guys here were working on his Fiat Spider. My dad's cancer came back with a vengance leaving no time for my mom to coordinate a move back to Colorado to live with me. These guys held onto my dad's car for months just out of pure kindness until I could get down there to pick up this very sentimentally significant car. Thanks for your help getting the old girl loaded up and thanks for being so understanding, gang. You made a world of difference to my family.

  Justin Tope
3 years ago
This place is truly an excellent essential auto business. The group I have seen since February are always on time with assisting me. Mike, Hailey, & Mr. Rick, I really appreciate all of the help you have provided me with and keeping me on the road.Services: Electrical repair, General repairs & maintenance, ElectricalServices: Electrical repair, General repairs & maintenance, Electrical

  Aaron Ballard
5 years ago
Will not use again... Took in for auto heat not working... After $440 of "checking" things out and an oil change.... Not fixed... But still exploring...Got home and the car overheated first day out... Which it hadnt been doing... Coincedence? Who knows... Found another shop who can hopefully get our now multiple issues lined out

  Glen Radke
4 years ago
I will not return to this place. The owner himself was a very nice guy and very courteous his worker however was not. They will make decisions with your money and never notify you about it. In the end it was a very painful experience and I would not recommend.

  Heather Hunt
3 years ago
Yes I use this company about a month ago cause my car broke down on me..well the were tasked with replacing the alternator and belt..I went to pick up my car and it dies the alternator they said they put on didn't work so had to wait another day to get my vehicle back and then a week or so later the belt they supposedly fixed is now squealing and making noises..so I would advise anyone to be cautious if you have them do work on ur vehicle cause u will have more problems and cost you more money to fix what they didn'tLet me please give an update what was wrong with my vehicle had nothing to do with the work they done and I apologize for that...they have been nothing but great since them and did fix what was wrong with my vehicel.Service: Steering & suspension repair

  Jeff Bridge's
a year ago
The receptionist has the worst people skills know to mankind, rude,unprofessional, and acts like a child! She needs to be canned!!!

  Phenom xxx
4 years ago
HORRIBLE. Over charged me for work they did not do! Lied to me about what was wrong with my car . They are not mechanically inclined at all.

  Shannon Slusher
4 years ago
Very nice people. They were honest and did a great job. Would highly recommend this place.

  Daniel Kerwood
8 years ago
Busy place, comfortable waiting room. Fast service and great prices. Was happy with service, will go back!

  John
3 years ago
Woods Auto is good place to bring my car for repairs and maintenance.Services: Electrical, Auto engine diagnostic, BrakesServices: Electrical, Auto engine diagnostic, Brakes

  Mark Schumacher
5 years ago
Friendly. Kind. Courteous. Professional. Honest. Thank you for multiple jobs well done.

  Michael King
8 years ago
Great people, great service at a fair price. Would definitely recommend them!

  Lee Bowman
3 years ago
They know what they are doing!

  Jason Browne
10 years ago
Prompt, attentive and nice.