Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brj�nn
2 months ago
John and the entire staff at Jiffy Lube are highly professional and offer outstanding, top notch service.

  Hannah Pierce
a week ago
Very good service! Fast oil change, helped me put my windshield wipers on and fixed a few other things for me that needed changed. Very friendly and informative staff, was in and out.

  Carl Kindermann
6 days ago
The crew was very professional and polite. They kept me informed throughout the job on this truck and my Ram 2500 the day before. They will be the only ones working on our trucks from here on out!

  Gina Adam
4 weeks ago
Austin did a great job recommending and educating me on services best for my vehicle. He was honest, friendly, and professional. Service was quick. Very good experience, would definitely go back in the future.

  M.Mustafa Azeem
4 days ago
Very quick service for oil change. When I asked for oil change price tech told he is giving me a 10$ discount on synthetic oil although I have their online coupon for 20$ discount and he offered me alignment and adjust cost with some extra bucks, and I was Ok with that as oil change was very quick instead of waiting long hours in Walmart. Later I asked him to check engine lights and he told me that it has some problem with traction control and ABS etc. He said he will fix it and charged me for a single Front sway bar single piece with more than 150$.Literally, I saw the same thing on Amazon and AutoZone for around 25$. They simply ripped me off , just knowing that I don't have knowledge about what they are changing. The tech who checked me in said it won't have this problem again and I believed. After a week I drove on the Highway and noticed same problem. In fact, the problem was never solved. They are very professional but if you ask them for something else they will cost you so much that you will never think of visiting again......I don't recommend this place for any service other than oil change ....

  alyson
2 months ago
Went in for an alternator check, already didn t trust that they did auto scans instead of testing it themselves. They insisted that the alternator was fine and it was the battery that needed replacing, so they replaced it. I left the shop and not even 10 minutes later my battery light came back on. I went back and they told me that it COULD have been the alternator, and also that my engine was on its way out. I took my car to another shop and they replaced my alternator with no issues at all, and determined my engine is fine. Don t waste your time or money here.

  Ryan Manso
3 months ago
Quick and great service! Was busy and was told the wait would be an hour, and they got it done in 45 minutes! They even offered to throw on my new wiper blades I had sitting in the backseat! 10/10 will be using these guys for vehicle servicing here in Rolla

  Midnite Sun
3 months ago
Very friendly ! Came in for just an oil change and Austin offered to help me with a tail light that I had out!! He even made sure it worked before I left! I loved the experience here. Will definitely be coming back for future oil changes.

  Wayne Wilson
a month ago
ZERO STARS!!! Avoid at all Cost, they replaced the front breaks on my van. low and behold the next day my tire locks up on the interstate while in going 70 mph with my wife and kids in the car. So after a getting a tow truck and finding a mechanic shop that was thankfully open at 6 pm on a Saturday, I was shocked to find out the bolts on the brakes where not tight and one was now missing. Lucky for me there was no major damage. But jiffy lube literally could have killed a family of 7.I will contacting corporate ASAP so long as I don't get an answering machine again..... Heaven forbid a corporate complaint line have someone to answer the phones.

  Mary G
4 months ago
Would give a 0 if I could. First of all $90 plus dollars for an oil change??? Then they tell me I. We d new brake pads and tires. Funny, I was just at plaza tire two weeks ago and they never said a word. Plaza definitely would have told me. Then they had me turn off and on my lights, blinkers, and brake lights. I m not getting an inspection. Not sure about the guy doing the oil change, half way through, he says you may want to turn your lights off so your battery doesn t die??? In fifteen minutes? Then he says open your door so I can check the air in your tires??? You don t know how much air goes in the tires?? And guess what, you don t need to check that, my car tells me when it s low. For new tires they were going to charge almost $800!!!! At Plaza, it s around $440. I may be female but I m not dumb. Never go back!

  Patty Morgan
2 months ago
Visited for the first time, definitely not the last! Excellent customer service, and very good competitive prices. Had an oil change and they vacuumed the floors and washed the windows! Highly recommend!

  Angela Smith
7 months ago
I was in Rolla visiting family and needed an oil change before driving to the east coast. I also had a uhaul trailer in tow. Not only did Zeke take care of detaching & re-attaching the trailer, but he was honest & forthcoming about their inability to rotate my tires without possibly damaging my vehicle. He checked everything to make sure it was road worthy & made me feel safe & well cared for. Highly recommend this Jiffy Lube location, it brings new meaning to hometown service!!

  Luke �berg West
4 months ago
Had a 5-star experience for sure. The wait was short, easy to sit in the car and get meetings done during the process. The staff was gracious and professional, and the service was terrific. Jason and Casey did an excellent job.

  Luke D
3 months ago
Came for an oil change. Austin recommend I replace my air filter for $40 as it was overdue, however it looked almost new when he brought it in to me. On my invoice it even lists my air filter as being in good condition. I was also told my washer fluid was topped off, however my reservoir wasn t full.This was my first visit and I was excited that my service was done quickly and they even vacuumed my car all for a reasonably cheep price of $70. However I was disappointed that they tried to take advantage of me and it makes me upset knowing that more na�ve people could fall for this scam regularly. I don t plan on returning.

  Roberta Morgan
4 months ago
Very efficient team! Polite and kind. They did a great job and I m glad I had my service done at their new location.

  STEPHANIE GRISHAM
4 months ago
I had a great experience tonight at Jiffy Lube in Rolla. They turned my not so good experience at another local business into a positive. Thank you, Austin, for helping me! I was out in a jiffy!!

  Hannah Chalfant
3 months ago
Had to stop for an oil change before leaving town and they were so fast and informative, making sure we were aware of other potential issues with my car! Super grateful for their help and great service.

  Kristina Fryer
4 months ago
Austin helped us and was super friendly. Best customer service hands down. Service was fast and he thoroughly explained everything.

  Yamani Khan
3 months ago
Best in class! Stayed open late to fit in my busy schedule. Superb customer service. Overall my new favorite place to get my oil changed!

  Alicia Hajek
5 months ago
Skyler did an amazing job. Not only did he get us in right away the service quick it was done with a smile. Will definitely returnServices: Tires, Oil changeServices: Tires, Oil change

  Patti Roberts
a month ago
The workers were polite, informative, quick, and knowledgeable. And so fast much faster than Walmart automotive.

  Tiffannie Neel
4 months ago
Had a great experience on Wednesday when we were there. In and out service. Austin was very respectful, and honest! Great service! Thank you!

  John H
3 months ago
They were so helpful and knowledgeable about some issues I was having with my vehicle. Thanks to all the staff there. I don't think I've ever had a 7 minute oil change before. Thank you!

  Kris Manee
5 months ago
The staff and jiffy lube, especially Skylar, were very friendly and helpful. They did an amazing job, and there wasn't but a 5 minute wait. I'll be back, thanks guys!!!

  Monica Walker
2 months ago
Best fast oil service and experience I have had since moving to Rolla 3 yrs ago. Glad Jiffy Lube came to town!

  David Shelby
5 months ago
Higher than a cats rear end 90 dollars per tire to switch tires around from one vehicle to another so that's 90$x4x2 yeah that's right and had them clarify their answer 2x I'm going to plaza tire or discount tire and valvoline for oil change

  Megan Runyon
3 months ago
Always a good experience with fair pricing and their most recent staff is courteous and go above and beyond. Thank you for taking care of our vehicles.

  L
8 months ago
I liked the mechanics, I liked that I could stay in my truck during the oil change, I liked the 25% of coupon for veterans. I didn t like the price however, even with the discount. That s the main reason I won t be back here again for an oil change. I also didn t like that they push new rotors for every break job. They didn t know if the rotors were actually bad or not because they hadn t removed a wheel or anything yet, and when I asked them why they were recommending new rotors they said they couldn t warranty the brake job without installing new rotors. You don t need to replace rotors every time you need new brake pads so people please save yourselves some $$$ and figure out if you actually need rotors before a shop tries selling you some.

  Edward Christian
3 months ago
Had a great experience today, Austin was very helpful and provided me with great Customer service! 10/10 would recomend

  Tabbii Lynn
7 months ago
My daughter went here today and they way overcharged her. I don t want to assume it s because she is female but usually she goes to the dodge dealership and it s $50 every time. With her $20 coupon she left here paying $94! They kept trying to get her to buy more things. No one in my family will be going back here. Very overpriced for a simple oil change!!