Ed Morse Kia Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Meben stephane
2 months ago
Great customer service and support.Friendly and very professional technicians. I had blinker light issues, and I was able to get the vehicle serviced and bulbs replaced without a scheduled appointment.

  Elizabeth Harrison
2 years ago
Even though I have poor credit and a repossession on my credit. They where able to get an approval to finance a 2015 KIA FORTE SADDEN EX 4 DOOR AUTOMATIC ,A 15,000 car and after all said and done with interest charges, finances charges, gap insurance and extended Warrenty with a $100.00 deductible and $2000.00 down and $479.00 monthly payment for 60 months ,which was $28,000 all said and done. Then full coverage insurance theif/fire,comp,collision was $352.00 start up and $280.00 monthly car insurance payments. This was 4/2/2022 drove car off lot at 5:00. Car was fully loaded heated. Steering wheel, hot/ cold seat warmers, touch screen rear ext. Not even 2 hours later driving the car home with 90,000 miles it started whip lashing, shaking, losing power, arps go high and car wouldn't drive over 40 miles per hour. Heard knocking and monday morning yesterday took car back in they took it to there shop and try telling me it was just spark plugs and attempted to push me in driving the car and keeping it. I told them they are crazy if they think I'm driving this car off there lot. and I was not taking that car no where except getting my money back and if there an another vehicle on there lot that is in my BUGET that runs good I would be willing to exchange it and was sent home with NO car. Yes I did get my money down payment back. Be care full I was told by riders acrid the street from them you buy a car and sigh contract there no way getting out of it and your repugnant to pay for the home car no matter how it drives or what's wrong with it.

  elsie rymer
4 months ago
The service here is great and the people are very helpful I fully recommend coming here. They are fast and efficient.

  Nathan Boggs
2 years ago
No matter how you look at it, this place has the worst customer service of any auto shop I have ever been to. Every time I call, someone is either on lunch, in a meeting, or just busy. I have owned my car for 12 months and they have kept it in the shop for 6 out of the 12 taking their sweet time. In those 6 months they did not call me once to update me on the status of my car and refused to call me back after I had called at least 50 times. Now I'm being asked to "pay out of pocket" for warranty covered items just to "speed up the process". PLEASE GO SOMEWHERE ELSE to buy or service your vehicle. I assure you, anywhere else will have better service and make you feel more appreciated as a customer.

  Michelle Harris
3 months ago
Service department did an amazing job

  Don Vine
2 years ago
These guys helped me a few times. This time they bought back a car that my step-son and I purchased and he let them repo it and so I bought it outright. Needed to sell this kia because i had 3 vehicles. They gave me a very fair price for this car. Thanks much.

  Cyndi Menke
a year ago
They have my car for almost a month n still not done just needed an alt. N water pump

  Lisa Jennings
2 months ago
Wonderful great people

  Lynn Recker
a year ago
They take very good care of meL and get rhe job done.Services: Auto engine diagnostic, Vehicle InspectionServices: Auto engine diagnostic, Vehicle Inspection

  Ivan Jolly
2 years ago
Got in got taken care of in a reasonable amount of time, price was reasonable for a Dealership

  Joseph Declue
2 years ago
Terrible. Was going to buy a telluride but never even got a call back. So I bought a bronco instead.

  Reggie Bates
2 years ago
Was a great experience. Would recommend to others.

  Hannah Park
2 years ago
Chase is knowledgeable and the staff are friendly.

  Daniel Baslee
a year ago
Good service

  Dean Williamson
2 years ago
Great service