Big Boy's Towing & Recovery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Volodymyr Grybelnikov
a week ago
We got truck and trailer rollover in Rolla. Big boys helped us out. It was fast and price was very reasonable. Just want to say thank you again guys. Definitely recommend this place and I m gonna put 5 stars of course. Usually I m not leaving any reviews, but just want to share with people Big Boys Towing is the best in area.

  Charanpreet Grewal
2 months ago
I would give them 0 stars if i could. They towed our truck and before towing quoted $1500 and charges us $2700 and $200 for axel that they have to legally take out and put it back before releasing the truck.. They wouldn't make the bill ready on day we wanted to pickup the truck and said we will make it tomorrow because it will take time. They charged us for that day too even though it was them who didn't make the invoice ready. BE AWARE OF THEM.

  David Cannon
3 months ago
Super impressed with Big Boy's Towing and Recovery. Collin arrived under 10 minutes from my initial phone call. He was very professional, helpful and interesting to talk to. 100% would recommend.

  Randy Whan
a month ago
Dealt with Mike picking up a trailer ,great guy and definate asset to the company .Il bring you boys some real coffee from Canada next time.

  Brodie Green
4 months ago
Is there a reason why you employ the worst drivers in the country? Why run people off the road for a broke down vehicle, non emergency situation? I can t even begin to count the times your drivers break the law, speeding, tailgating, failure to stop or signal. I hate this company, terrible addition to the community.

  Josh jones
2 months ago
Great bunch of guys that work there we call them regularly at my job at Lowe's for towing 18-wheelers open 24 hours a day quick response team always available

  paige
a month ago
Thomas did a great job, got to the destination very quickly and was extremely kind. Would definitely recommend this place.

  Liuyuan Todd Tan
2 years ago
Zach was a lifesaver. Very professional, and just an amazing person in general. My husband and I had a flat tire on our BMW near Rolla, and we live in St. Louis. Zach handled our vehicle with care, took us safely from Rolla to St. Louis, and we even had a great conversation along the way. Obviously, we met Zach under unfortunate circumstances. But he is a person I would trust and consider being good friends with.Service: Car towing

  Karen Morrison
7 months ago
They left my daughter by herself, with a died battery, and didn t put on all the lug nuts on the tire and spare was flat. They left her to go and do a more expensive job. And took 80.00 from my daughter, Left her crying along side of the road, my daughter also has high stress problems that they made worse. Shame on this company, shame.Services: Tire change, Battery

  Timothy Jochimsen (Jocho)
4 years ago
We were driving from Joplin, MO to Appleton, WI when my car broke in the hills of what seemed nowhere. It was Sunday and there was no shops open except 40 miles away. When Michael the tow truck driver from Big Boys showed up, he took a look and realized the fix for my car would actually be a pretty simple one. Instead of Charging me tons of money to tow it 40 miles to get repaired, he instead towed it too his companies shop. The shop was not open on Sunday, but he opened it up just to fix my car and help us get back on the road. The repair was inexpensive costing me only $180 for the tow and repair. (The original quote from my insurance company was $200 to tow and then the repair cost on top of that.) I went from being very worried about what I was going to do so far away from home stuck with my daughters, to being back on the road in no time. These guys truly were my saviors that day, going out of their way to help me and get us back on the road home, even though their shop was not even open that day. I would highly recommend you call these guys if you need anything.

  MERCEDES VILLEDA
4 months ago
This place is a complete ripoff. DO NOT CALL THIS PLACE YOU WILL REGRET, they will charge you an ridiculous amount of money

  George Rogers
a year ago
My motorcycle broke down on I-44 around 8:30pm, after dark, and after contacting AAA, who after an hour and a half, contacted me back saying they could not handle the tow until the next day.I contact your business and the phone receptionist was very concerned and accommodating, assuring me that she would have a truck there within the hour.Less than 30 minutes later I was contacted by your driver, who was supposed to get off at 7pm, who advised me that he was on his way from hwy 109.In less than 10 minutes he was there and proceeded to load my motorcycle up and when done towed it to my home.The driver was very courteous at all times and was like a Guardian Angel to me.I am very happy with the service that I received and can offer nothing but Praise for your Company.Thank You for saving me that night.I'm 73 years old and can totally appreciate the Good People in life.Thank You again and God Bless you and your Company.Service: Special vehicle towing

  UNITED FREIGHT
4 months ago
Do not recommend this place , look around other bussiness , they charged me almost $5k to tow my truck and trailer about 5 minutes

  Russ Rosener
a year ago
My driver arrived 20 minutes early! She was fantastic. Very efficient and reassuring even though my car broke down in a challenging spot. She knew the local repair shops well. Probably the best towing experience I ve ever had!Service: Car towingService: Car towing

  Zach Brown
a year ago
Driver arrived very quickly, even though I was in the middle of nowhere, and dealt with my issue very quickly. The person that called me to arrange the driver was great and gave me an ETA. I hope to never need their services again, but I m very glad that they were available.Service: Car lockoutsService: Car lockouts

  Zachary Olivo
a year ago
I ve brought a lot of stuff to this place for multiple jobs and never had issues. Nick and Larry up there are awesome! But the owner of this place is straight ripping people off. Towed my work truck from my office to their lot and charged 825 bucks which is 3 miles away Owner seems crooked and friends with the owner of investment reality. Highway robbery. Don t use them if you need a tow

  Shannon Tucker
2 years ago
Professional, good tow on my rv. Got me off the highway.. Pretty high price, but did get the job done efficiently and safely.

  Luke Lish
2 years ago
I am the Safety Manager for a 200 truck fleet and we have used Big Boys on multiple occasions. They are always great to work with, and provide excellent service. I would recommend them to anyone. They are Great People.Service: Special vehicle towingService: Special vehicle towing

  Rich Miller
2 years ago
My battery had completely gone dead. I requested a jump start to get home through my Geico apps roadside service. Within 5 minutes I had received a call from the Big Boy's dispatcher letting me know that they were coming and then I got a call from their driver letting me know he was on his way.They arrived within 15 minutes and I was 10 miles away. The driver was friendly and professional and even referred me to a local shop that sold and installed a new battery for me at a great price.I highly reccomend Big Boy's Towing!Service: Battery

  Joel Weston
a year ago
Great service. Fast. I needed to get an old car to the repair shop. Called and they were in their way immediately. The tow truck operator (Mac) helped troubleshoot the car and figured out how best to roll it out of the garage.Service: Car towingService: Car towing

  Paul Becker
2 years ago
The dispatcher was great and told me where the nearest truck was and estimated the time to get to me. The driver then called and said he was nearby and wanted to pinpoint my location. He loaded and unloaded the car and even placed it exactly where I wanted it. Truck was clean and so was the driver. I would definitely do business again with them.Service: Car towing

  Tom D
3 months ago
Friendly and got to me quickly. Appreciate the service.

  Lindsay Paulson
2 years ago
It was frustrating to break down as we were passing through Rolla but I feel very lucky to have reached Big Boy's Towing, who towed and serviced my small Class C. They went above and beyond, even the night they arrived to tow, they attempted to get me back on the road immediately. It took a little more time to troubleshoot and find the issue, but they kept me updated the entire time.I interacted with several people at the shop in person and by phone and everyone was so kind and helpful, not to mention very knowledgeable. You can trust Big Boy's Towing - they were more than fair with their prices and we're now several states away and the vehicle is running great.Service: Special vehicle towing

  Jeremy Pilkinton
3 years ago
These people are very skillful and fast. I am impressed and grateful for their friendly and courteous service. They gave me a ride from my accident scene back to the tow yard to retrieve my belongings and then a lift to my hotel. Great bunch of guys here!

  terri ball
3 years ago
Had a dead battery during that bitter cold snap so I called my auto club to send someone out. The service guy was here within 30 minutes and had my car jumped within 3 minutes. I can't remember the name of the guy that came out, but he was friendly and polite from the time he stepped out of his tow truck until he left. I'll definitely use this service if and when I ever need to again.Service: Battery service

  Chris S
2 years ago
My teenage son blew a tire on 44....had to request a car tow to tire shop. Big Boys was courteous and professional from the call center to the tech that showed up promptly. Highly recommend their services!Service: Car towingService: Car towing

  Michelle McBride (Brown eyes 69)
4 years ago
WOW....Talk about amazing service!!!Kind, friendly, knowledgeable And always prompt!!!You would be hard pressed to find better people or better service from ANY other towing company!I will continue to recommend you all...Each time I have needed road side assistance I am so thankful that my insurance provider used Big Boy s Towing!! Thank you Larry and your wonderful staff for making an unpleasant issue end on such a pleasant note! I was sure to let State Farm know how thankful I am for who they chose for my road side assistance Big Boy s Towing you Rock!!!God Bless!!

  Chris Gaskill (Sensei)
3 years ago
Submitted a Geico Roadside service request at 9:05pm. My wife s car wasn t starting because she left her lights on (I m bad about it too in that car). ETA was supposed to be 9:35pm but they pulled up at 9:26pm, I was exceeding happy to be on our way home before he was even expected to be there. I LOVE that!Service: Battery serviceService: Battery service

  Jenna Layton
4 years ago
This company is truly amazing. Called in for our families 15 passenger bus breaking down. Not only did they show up to tow our bus, but the manager showed up to make sure we all had a place to ride. They were so kind and our whole family appreciates it. You guys really turned a bad experience into a bearable one! Thank you so much for everything!

  WORLD PEACE
a year ago
I've used this company three times they're very nice courteous well-dressed and professional I am very impressed and I love their company I've used them three times and got exceptional service I highly recommend them he will not be disappointed they are very nice friendly and accommodating and I am really happy with the service they have done for me especially being so polite and kind you can't go wrong with this company for your towing needs and all other services they provideServices: Car lockouts, Special vehicle towing