Car Toyz

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica Risley
3 months ago
I feel like this place should really be shut down my man came to you guys establishment to get a mic put in....that's it he left with a broken transmission shifter cable and no break lights working we came back to the establishment to take this up with the proper people and were treated like a joke I feel so robbed and disrespected by these people the whole gear shift is messed up now all we want do was a mic do not do buisness here you will be robbed ! On top of that 130 for a mic come on dude! And on top of it you broke stuff like you deserve no stars or you don't deserve a business good luck ! You should be suiedReply to you con artistOk our chord was already worn out but you guys shifting his gears so fast caused it to break and on top of that! That's not including why his break lights still do not work! Now his truck is fixed but the break lights still do not work why !

  Brett Zagar
2 years ago
Great customer service. The employee knew what he was talking about. Very up front and didn't try to over sell me. Extremely helpful with getting the final touches straightened out like the bluetooth connection. Fair price for the material and the labor. Very pleased with their work and will definitely continue to go to them for audio help/set up. I highly recommend Car Toyz.

  Jyce
2 years ago
DO NOT COME TO THIS FREAKING PLACE!!!!!! Save yourself the time and money. Costumer Service was Terrible! The PeeWee behind the counter had the nerve to call me a Smart Ass to my face when he pretty much robbed me without a gun. I spent $120 and the same stock radio is in my car just like when I arrived there. I brought everything that he needed which was the radio itself, dash-kit, and wiring harness and for my car and he told me that only one side of my car speakers were working and tried to rack up the price on me for a more expensive wiring harness , by the way he told me this instead of showing me. Also asked him to pull the my car back in the front parking lot so I could pay him and he refused to do so even after I gave him my ID to ensure he would get paid. These people are a ripoff! horrible experience. Mohammad or whatever your name is ..My message to you, What you did was wrong! You wanna run a business..learn how to treat your customers with some dignity and respect. Your gonna get yours some day for treating me like that.

  Brian Benzing
3 years ago
This place hooked it up. I think they did a nice clean job in only an hour and a half! They got me a loud booming bass system for the price a big name audio place in Independence quoted me for INSTALLATION. I got same day service and install. The system slaps and its installed clean. It came with a 1 year warranty. I definitely plan on coming back for a remote start and LEDs some day. Thanks so much guys. Seriously

  Will Strong
a year ago
I had CarToyz install 2 subs and a custom box into my truck about 2 years ago. Maybe longer. I believe Moe was the one to install. Very quick and great work I haven t had to adjust the sound and haven t had any issues since I went in. Recommend them for anything audio related

  Mr. Kenneth Wesley Sr. (Kenny)
a year ago
Car toys is a good place to get you beat or stereo system hooked up. I have been,, pricey but exceptional work. I will be back very soon guys.

  Scott Hale
2 years ago
Did not have the stereo I wanted (was listed as in stock on their website) so he tried to sell me an alternate that was a reasonable swap, only problem is he added 30 bucks to the price. (Same price I expected for the model I wanted - however the model he offered lists for $30 less) not a great first impression. Bait and switch with a little price gouging on the side. Look, I know stock is low and I know you want install customers, but this is just bad business. I'll never shop here again, too many alternatives.

  leonard merci
a year ago
Talk about lack of people skills. I walk in and attempt to start up a conversation before getting down to business with a very special project I wanted them to do for me. I was met with a matter of factly " what do you want". That turned me off and away from doing business at this location. Learn to be a bit more people friendly as you never know who is going to walk in your shop to give you business, or how about just be a nice human being to another human being.

  Prentes Potts
2 years ago
Horrible experience! Do not go to this place! Sales reps do not know what they are talking about, and will try and wiggle out of any and everything they have suggested. Suggested a amp that was entirely two small, when I called to have a conversation about it after purchasing, the rep got upset because he thought I wanted to exchange it! Simply wanted to know if there was an amp bigger so I didn t blow this one. Do not spend your money here! I definitely won t be back!

  Jason Sims
3 years ago
I went to Car Toyz a year ago to install a remote start in my daughter's car. We were very happy with the install and have been enjoying the remote start since. Just today we had Car Toyz install a Car Play radio system in the same car and couldn't be happier. The price is what I was told and the install was very professional and was done on time when he said it would be. Would recommend them to anyone wanting car electronics. I'll probably have them install an amp for my motorcycle this summer. Spend your money local!!!!

  Shanelle Gilyard
5 years ago
I had a great experience with the Car Toyz team. They worked very hard to get my stereo into a car that had been wired aftermarket. They told me everything that was needed as they worked. Very honest and easygoing. I would recommend them to anyone.

  Mario Banks
4 years ago
STAY CLEAR OF THIS PLACE!!!! Its a money trap!!! My vehicle caught fire dealing with these shady individuals!!!! They are all about shortcuts and making money. Ive had to have all the wiring pulled from my vehicle, just to find out they no longer carry the junk wiring anymore. The brother at the front desk has a sarcastic attitude and has very little knowledge of car and audio equipment! I knew I should have done an about face when the installer made me feel uncomfortable once he find out I was a veteran from Operation Enduring Freedom. His response was you know I'm from the Middle East. Not that it matters to me I just wanted a good install. All in all stay clear of these shady characters if you want nice quality work!!!!

  Dave Nichols (DpHoto)
2 years ago
These people do not have customer courtesy. I had bought a new amplifier for my truck. It had a whine sound. Wanted them to fix it. He asked me if I could bring it back. I agreed. Big mistake! The little weisel working the counter accused me of damaging the wiring. I told him I pay to have work done. He called me a LIAR to my face. I wanted to deck him but he wasn't worth it. I wouldn't piss on them if they were on fire! They suck!

  Lea Taylor
11 years ago
Spoke with them about installing new radio, said to be there first thing in the morning, I showed up the next morning and they were closed. Called Topeka store and finally got someone to show up in Raytown. Said they had emergency so couldn't open, wife had baby, but they have more than one employee. Ended up haggling with them on price as initially told one thing then that changed. In the end I was okay with the price, but the problem was the job that they did looked HORRIBLE. I have several pictures after they worked on it and after I took it to the dealership and had it fixed. It looked like a teenager had worked on it and in fact that is what happened. I tried to fight just the labor amount on my charge card for bad workmanship, and they responded to credit card company that I knew what the cost was going to be. I mailed all the pictures to the credit card company and they said that yes, it was a terrible job, but I didn't include a second opinion. Not sure why I needed a second opinion when it was obvious by the photos that it was awful. Anyway, if you go make sure it is someone that is actually qualified to work on your vehicle that does it or you will have a mess too.

  Jasen Thomas
7 years ago
Generally a good place. Better off bringing your own stuff for them to install. Their products are very overpriced. The last time I had them put speakers in my car, they did it wrong and it kept draining my battery. Because of that, I had to get that problem fixed elsewhere, along with a new battery.

  Chad Wenrick
8 years ago
I have been going to these guys for years. They are very reasonable and extremely helpful. I took my wife's car to them for a remote start and the got it done for half the price of most shops. recently took my car to have stereo installed and it looks great. Highly recommend !!!!!!!!!!!!

  leon cook
4 years ago
I went to this place to get a replacement for my CD player which was not working, but the am/fm radio was working fine. when I picked up my car the AM stations would not come in and only a couple of FM stations. After a bit of negotiations they give me a refund minus $100 labor. I later with the a place in Independence and received a new system. Basically I paid the place in Raytown $100 to break my auto antenna.

  N R (nr)
3 years ago
Called Friday at 4:00. Had me in at 5. Set up with an awesome stereo and installation in 90 minutes. Personable staff, professional and quick. Thank you Car Toyz

  Levi Weaver
5 years ago
I had a speaker system install in my new truck, there was damage caused to my hood because my truck is lifted and it hit the over hang of the building when they opened the hood . When I tried to address the damage issue with them I'm was told nothing will be dont to fix the dent / scuffs they caused.DONT DO BUSINESS WITH THEM IF YOU VALUE YOUR VEHICLE.REPLY:Since I cant respond to your reply, I have spent a great deal of money on my vehicle and I know everything about my truck. I washed it the day before bringing it into your shop and I hand dry it. There was never any damage on my hood. I washed my truck a couple days later and saw damage that wasn't there before you installed my speakers, so please dont try to twist things. You caused the damage and then tell me you won't fix it. I will be filing a small claims in court since you make pure business decisions and I will also spread the word to not do business with you.

  Alfred mills
a year ago
Went to get a cup connector, was going to buy an extra battery. The middle eastern guy behind the counter was very dry and unfriendly. I decided to go someone where else for my battery.

  Debra Jones
6 years ago
Caused significant damage to my sons dash while installing a new stereo and now lying about it stating it was already there prior to the install. Buyers beware... I will end up in court over this! :( Any reputable company would have documented the damage prior so they would not have been held liable.

  fawad rafiq
6 years ago
My experience with Car Toyz was great. Joe was straight up and honest. Hard to find good people working on your car these days. Definitely will be going back. Thanks

  Brandi Harris
3 years ago
He got everything taken care of at a good price and great explanation of service options. Was a great help! Very satisfied with my system. Highly recommend!!

  Paige Rickerson
6 years ago
I came in to get a very nice sound system in my car and I'm more than happy with what I got, the service that I got from Moh and the cartoyz staff was most definitely a 10/10! Can't wait to upgrade more things in my car!

  Rachel Morgan
4 years ago
They seemed seemed knowledgeable about my stereo repair, got me the best price on some used equipment, and switched it out with no problems.

  Delanie Johnson
8 months ago
Been comin here for years. They will work w your budget and fit you in quickly.

  Jeff Kleba
2 years ago
They installed an aftermarket Apple Car Play console in my F150. Very friendly and knowledgeable. Highly recommend!!!

  Diamond Sanders
3 years ago
Not satisfied I went here to get my audio installed and they will continue to do the work with out telling you extra stuff you need and now I need a new battery. Horrible and never again

  Legendary Kind
8 years ago
Had a system installed years ago, went for updates. Guy was trying to talk me into doing the work myself while answering the phone and walking way in the other room while I was talking to him. Terrible service. They don't treat my husband like that

  Garett Lyles
2 years ago
This place is a great place been going here for years been knowing about them when they use to be in banister Mall always had great products and perfect in there craft. Til this day I still go them and it s 2021 tru to the game