Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jes Schultz
3 months ago
We were on a road trip to visit family for Xmas and brakes in the truck were acting funny. We pulled up and they diagnosed the problem in 5 minutes. We waited a bit for a new brake line but it arrived. The repair was done in less than 30 minutes. Excellent professional service, would recommend to anyone.
Steven Moore
4 months ago
I needed a leaky tire on my car looked at . Made an appointment. Bought a cold drink & a snack to wait . 15 minutes later , a hole was found in tire & fixed . Fast, friendly , and reasonable service .Thanks , again .
Kecia Cortrecht
a year ago
They are so good to us here. All of our vehicles are well taken care of thanks to Rusty. Dawn is always amazing.
Jenna Bryant
7 months ago
They were able to get my vehicle worked on days earlier than scheduled. New ball joints and bearings, fair pricing for parts too!Service: Steering & suspension replacementService: Steering & suspension replacement
Jay Ditch
11 months ago
give a 5 star rating because of the owners integrity and his dignity for his business, not the tech that did the work, him I do not trust. So I took my son's truck to get new E brake installed. Rusty, the main tech, was not there that day, or this incident would not have happened. the tech that did the work broke my son's cb antenna and then taped it up and wasn't going to tell us about it, I told the owner, and he apologized over again and was very angry at the tech, and he told me to go buy another antenna and bring him the receipt ill pay for it and he said I'm also going to give you 25 dollars for gas to go get it, he did exactly as he said, I said thank you Mr swofford you definitely havI'd take my vehicle there anytime, but Rusty is the tech that will work on my vehicles you have my business. I'm grateful for you, but the tech that did the work should not be unsupervised and his work should be checked before leaving the shopService: Auto brake replacement
Jeff Snoddy
10 months ago
Good honest people. Got me in when we broke down and diagnosed the problem fast, fixed it and got me back on the road quickly. Very reasonable price. I highly recommend them for all your automotive needs!
jami pobst
a year ago
Rotated my tires in less than 15 minutes and only had one customer in front of us.Definitely cannot beat their pricing. Customer service was wonderful and I am thankful they were available on a Sunday. Highly recommend! Thank you!!!Service: TiresService: Tires
Brandy Phelps
2 years ago
While traveling from South Texas to St. Louis our battery light came on. Our car died as we pulled into Swafford s with our family of 5 on a Sunday morning. They knew we really needed help and made time to take care of us despite being very busy. The mechanic diagnosed a bad alternator and got it fixed within two hours. The staff was courteous all around and suggested some places within walking distance to get breakfast on a day when nearly everything was closed.Services: General repairs & maintenance, Auto engine diagnostic, Battery
Ethan Owens
6 years ago
They have good gas! The customer service is far from being good however. I called about getting some work done on my truck, the lady at the desk didn't seem friendly at all, and all the mechanic said was he couldn't do it, didn't explain why or anything. I would only suggest for fuel and maybe some simple mechanic jobs.
Randy Sparks
8 years ago
My elderly parents were traveling from Illinois to Texas when the air-conditioning went out on their car. The staff was very helpful and accommodating. They were very busy but they treated them as if they were only customers. The repairs were affordable and completed in a timely manner. It is rare to find such helpful people and their treatment of my parents is greatly appreciated!
Matthew Faughn
a year ago
I had a low tire and stopped to get air like many times before in my life and was told it would cost me $5! What a shame and literally highway robbery! I went on down the road to plaza tire and they aired it up for free.
haven phelps
7 years ago
Worst place other than Allans muffler shop to have any work done on your vehicle. First they told me a price on the work that I requested, then they only did part of the work because O'Riley's give us the wrong parts. So less work was fine but they still charged me full price. Then I noticed my tie rod end was improperly installed and I wonder if is even safe. I'm pretty sure they put a gash in the sidewall of my tire during their so called work, but I'll never be able to prove it and they will never admit to it or help me in any way. So after all this, I take my van back to their shop and ask them to show me what work that had done and see if my vehicle was even safe to drive. Guy on duty looks at my receipt and is like, well this was the morning crew so...,. I'm wondering so what are you saying, that morning shift does shady work and evening shift doesn't? Not too reassuring. So I have him look at the van and he says its OK they look different aftermarket than they do new, knowing that he was feeding me bull, it wasn't installed properly. They also adjusted my alignment by jerry rigging their own version of what they believe to be a tie rod adjustment, only they cranked on one side real hard and not correctly, when they are supposed to go from each side evenly. Do not go to swaffords if you value your money, your vehicle, and the safety of you and your family. You have been warned
Mitchell Smith
2 years ago
My Daughter not knowing anything about auto's takes her lincoln mkz 2008 to Swafford today Saturday November 6th 2021 to have 4 tires mounted understand she's a girl knows nothing about cars she got the tires second hand because she can't afford new ask to put these on told the man her guy told her they were a little bigger but would work ok she dropped the car off picked it up less than an hour all 4 tires already mounted he says they rub a little. Ok the tires are literally stabbing the tires and they let her drive this car charging 80.00 I called they say well post on social media wat kind of business is this for poplar bluff.Service: Tires
Lisa Bradham
a year ago
Great service price. Rusty is the best, he's been working on my vehicles for years. Friendly service!Service: Auto maintenanceService: Auto maintenance
Karolina Pietrus
8 years ago
When our 13-year-old car broke down on the interstate on Memorial Weekend, hundreds of miles from home (Ontario), Swafford's took care of us.They were honest, clear, and light-hearted when dealing with us, especially since we were clueless first-time car owners during a very stressful time. They got us back on the road in no time and charged us barely a dime.Everything you could hope for in a team of mechanics.Thank you, Swaffords!
Cotton Wood
4 years ago
Six hours into our return trip home, we discovered a tire leaking down on our F350 which had a 30 stock trailer in tow with 9 show goats aboard. These guys worked us in and had us going in minutes. Other shops in the area said we would have to wait for a couple hours. Thanks!!
Holly Chatman
3 years ago
DONT GO HERE! I played $22 to fix a tire that when I woke up this morning my boyfriend couldn't make it all the way to work because it went flat! I will be calling at 7 am to tell them about themselves!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance
Kayla Cooper
7 years ago
Today I went to have my tire repaired, when I left my car was shaking, I pulled into subway next door and my lug nuts hadn't been tightened and my tire almost fell off when I complained to tell owner of it he said well they've been tightened now and there was no accident so no refund. I do not suggest this place to anyone.
Ashley Garamella
2 years ago
I love Stafford's. They are helpful and fair priced. I never worry about my car if they're working on it at Stafford's. Thanks, guys!!
Gayle Veness
3 years ago
I have been taking my car there off and on for yrs. The are very friendly. Fast and efficient. I highly recommend them
AV Media Solutions
6 years ago
Frank and his staff are about as clueless as a screen door in a submarine. After having an appointment with the receptionist he slammed the garage door in my face and all I needed was a diagnostic test which would have taken 30 seconds. Very rude very unprofessional and very tacky. I will and would make sure that everyone knows not to ever use them and go to Simmons in Bluff. Night and Day!!
G Chilton
3 years ago
Needed a tire swapped out as I had a load to pickup. My jack wasn t enough to pick up truck and trailer. Checked in and was given an appointment time 45 min out. Waited for an hour to tell me that they couldn t help me.Service: TiresService: Tires
Deseray Duncan
3 years ago
I will never use this business. Icalled today to ask a simple question if they was available to look at my car next week or when they would have available and they was rude as hell I have never seen anyone so rude how is this place even still open
Lonny Miller
3 years ago
Honest best place in town have your car repaired. Always a friendly attitude.
Dannette
3 years ago
Been taking my cars there for 20 yrs. Definitely recommend!
Loretta Mikel
11 months ago
Needed tire fixed shop closes at 5 pm nowService: TiresService: Tires
Cathy Hale
6 years ago
I've only been here once but, the lady working the register was very nice!
Rodney Walster
6 years ago
Best gas in town only gas station you can take your car to to get fixed
Alanna Emmons
6 years ago
Great staff, always feel welcome, competitive prices, knowledgeable mechanics
Greg Coble
3 years ago
Friendly staff. Good service. Mr.Bill pretty nice guy also