Kevin's Auto Repair & Tires

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jody Blackmore
3 weeks ago
Took my truck there to have a quite a few things done and hands down the best mechanics in town. This would be the only shop I take any of my vehicles to, and for anybody out there that is reading this please read this. BEST SHOP IN TOWN, BEST PRICES. I recommend everyone in this town if they need something done to go to Kevin's automotive. Thanks Kevin.

  David Benedict
4 months ago
These guys helped me in a time of need. I got two flats at once on Thanksgiving. With only one spare, I was stranded. I called so many places. They were the only one s to answer and offer any kind of help. I had my car towed there and received a call the next morning shortly after 8am that it was ready to go. They were so helpful and I m incredibly grateful for their assistance. They made a difficult time much easier.

  Amanda Nowak
2 months ago
They don t stand by the work they do. Charged over $900 and drove a few miles still had the same problem. They immediately revived a call and said they couldn t do anything and or give any money back. They said to get a new motor. I thought of sharing another customer horrible experience, but I hate to leave a bad review in the first place it s for people to understand they are not always honest and they don t always care. I m certain they have cared about many customers and done a good job for a lot of people. Whenever you have any business you have to care about every customer you have. Otherwise it s bad business. Please know it took a few months for me to leave this review. I waited until I wasn t upset about it so I was sure to not speak from my emotions.

  Terra Tibbs
a month ago
i will never take anything i own back here again. i left after getting two wheel hubs replaced, my wheel was loose. they argued and told me it wasn t. i then had someone else look at my vehicle- and they put a wrong wheel hub on my drivers side. mind you i brought my own parts and they told me one was wrong- they came in the same box. don t go here unless you want to be taken advantage of and stolen from.

  Ryan Jones
2 months ago
Horrible place, charges to check his own work, his mistakes he puts on the customer. I bet this is not the first time. My daughters her power steering pump is leaking, that is her fault to after he put on. What a company, I feel they rip you off just to look at your car. Get a radiator flush, water pump, thermostat. To again overheat. Back to him another 100bucks for him to look at it. Radiator flush why the radiator is leaking. Now who is to say I needed a water pump or thermostat. Most definitely didn't need the flush,what a crooked business I would trust them to turn my head lights on. They charge you 75 bucks if they did. I can post pictures of his charges he is a CROOK!

  Alex Fluffybum
2 weeks ago
They absolutely don't stand by the work they do, plus they'll try to do work that you didn't tell them to and charge you extra for it. Absolutely a pack of scam artists. They pencil whip out inspections that wouldn't pass at a reputable place of business. If you can go anywhere else, run far away from these chuckleheads.

  S Smith
3 months ago
Was charged $97 for an oil change, yep you heard that right, nothing else, just an oil change! Then found out I was charged for 9 quarts of oil , my vehicle takes, at the most, 5.5 quarts for an oil change, so the most I should have been billed for was 6 quarts, told me they used 6.5 quarts, really?? So I was still charged for 7 quarts, and they gave me the run around about refunding my money for the 2 quarts they did refund back to me! DO NOT recommend going here!

  Ronnie Marion
4 months ago
Yes I will share after the work was performed on my big monster truck I happened to notice something needed tightening up and readjusted to meet my satisfaction showed up at the front door. At 8:00 the next morning with no appointment Kevin comes out looks at it evaluates the situation pulled the truck in immediately says I will fix this myself pulled my truck back out 10 minutes later thank you and have a good day I said yes same to you thank you and have a good day now that's service

  Jerry Uthe
4 months ago
I took my BMW to this shop over the summer after I was told he would be able to diagnose it. I was told the head gaskets was blown. Charged me 35.00$. Found out last week and 800.00$ later it was a loose hose. Yes nobody is perfect but plz don't say you can when you cannot

  Chris Arnold
a year ago
I went in for some exhaust work and they had me in and out in an hour and a half. They did amazing work. Will definitely be going back.

  Michael Richardson
4 weeks ago
I went here and supposedly they did a front end alignment and when I got my vehicle back nothing had changed at all. My tires still wear out the same as before

  Aimee Herring
5 months ago
The operators of this business are courteous and considerate. I have never been treated so fairly at any form of business, especially at a repair shop. I highly recommend, as they are affordable and honest.Services: General repairs & maintenance, Steering & suspension replacementServices: General repairs & maintenance, Steering & suspension replacement

  Dan H
3 months ago
Do not take your vehicle here I took my car 09 dodge 159000 miles here to get a diagnostic done to find out why cylinder 5 was misfiring and he told me it was the spark plug and coil pack and after they "fixed it " not even 2 days after my car was 100x worse multiple cylinder misfire detected and i decided to lookup and called the actual dealer that made the car and come to find out that he replaced the wrong one and he didn't use the right type and I called them and explained this and they said and I quote "we can tow you here it will be 65$" and I told them that I don't have the money for the tow and I politely asked if they would please tow me and correct the problem the denied me and hung up on me

  Cassie Holden
7 months ago
We broke down in Poplar Bluff and were still 4 hours from destination. Kevin s Auto towed us in and had our passenger van fixed in just a couple hours. Great service and very friendly!

  Kat's Khaos
a year ago
This place is friendly, informative, caring and Christian.1. Walked in the door and was treated with a smile and a hello, even though she was very busy, she made me feel noticed right away. (Hard to find in PB)2. Car was put on lift and I was told that they didn't have the guy in today but he'd be there tomorrow. How about 9 a.m. Everyone before Kevin's auto said that I'd have a week or so before I could get in.3. Arrived at Kevin's at 9 a.m and Ron came out, told me how much it would be. How long it would take and asked if that was acceptable. I was ecstatic because everyone else gave me hundreds of dollars for the repair.4. When the vehicle was done, they were very efficient. They had everything ready, I paid and was out the door with a smile on my face.5. Out of all the garages around PB, I'd definitely take any vehicle back to them. They tell you what you need. They are friendly, efficient and Christian people. I will definitely be back! Check them out!

  Peggy
5 months ago
Best place in town to get work done on your car and very affordable. Love the staff. Very nice and helpful.

  Bil Hatch
2 months ago
The clerk is extremely helpful and just lovely, the techs do their work efficiently, and everyone just treated us right.

  Racheal Griffin
10 months ago
If I could give zero stars I would. Worst service and manners at a place of business. Charged $165 for labor when NO labor was done. Sat in waiting room for 3 hours, never getting a call or any information, even though Kevin said they called 10 times. When asked they said they hadn't done anything to it. Told me it was going to be $360 to fix the issue. When i told them i didn't want them to fix it, just diagnose it, Kevin got mad and started yelling that he didn't need my business. Then proceeded to charge me $222 before they would give me my keys.

  Demetreale Johnson
2 months ago
Very good service I advise you to go to get stuff done to your vehicle

  Tashema Arnau
11 months ago
I was super impressed by the professionalism, the Christian atmosphere, and the prompt repair of my vehicle. I literally called in the morning just thinking I would need another appointment but when I arrived he worked me in his team was excellent! Highly recommend!Services: Tires, BrakesServices: Tires, Brakes

  Jacob DeVera
6 months ago
Great service. Entire staff was extremely kind and made sure that we were taken care of ASAP. 10/10 would come again.Service: General repairs & maintenanceService: General repairs & maintenance

  Poe Poole
10 months ago
I've been to this business twice, and both times was wronged by this Kevin's Auto repair. The first time was a simple vehicle inspection, failed me for bad breaks, when the brakes was replaced completely a week earlier. The second visit there, Kevin removed stereo parts from the car that did not belong to him, because it was not hooked up and being used, and kept for his personal belongings. When confronted about his actions, he returned the stereo parts with several elaborated excuses, and lies. "I will never go back to this business."Service: General repairs & maintenance

  LARRY REED
9 months ago
Poor management, tried to make a appointment to have a new catalytic converter installed on my truck, Ron the exhaust expert wouldnot return my call to set up an appointment, talked with Kevin he ask if I could bring the truck in on tuesday so Ron could take a look and make mesurements. No big deal right!, wrong, when I arrived on tuesday the nice lady at the front desk knew nothing about my truck. We went looking for Kevin found him engaged in casual conversation with a friend, we stood there for a full minute or more wait for him to aknowledge our presence.I took this time to look around the grage, two guys who I guess were his mechanics were not working on anything at the time, they were just standing around and talking. Then I realised that Kevin was not going to pause his conversation to ask me or the lady from the front desk if he could help us, he acted like he had all the time in the world, I didnot.What a waste of time and gas for me, a 40 mile round trip all wasted because Kevin could not just make a appointment and keep it, it all comes down to a lack of customer care, poor management and scheduling.If this is how Kevins Auto is managed and how their customer`s are treated, why would anyone trust them with their vehicle?

  Phil R
a year ago
Kevin s auto repair helped me out when I was traveling through and my radiator sprang a leak. They were very busy but made it possible to replace my damaged radiator and get me back on the road within hours. I would definitely recommend Kevin to anyone in the area or traveling through.

  Andy ray
5 months ago
Had to do a Missouri inspection and this is now my go to for everything maintenance. Great job guys

  Eileen Hatch
2 years ago
Kevin is always kind & informative. This time he quickly found the source of our problem, they fixed it promptly. Glad he has enough mechanics to tackle more than one vehicle. As we drove away, once we got to the road, out of the parking lot, we felt a funny bump so we turned right around & he drove it to see what the problem was. Found it on a side street & knew right away what had happened. Fixed it & had us on the road in a couple of minutes. Great service, reliable and reasonable prices. Great Christian family as well.

  Chris Jones
a year ago
They got me in a out quickly and I was informed about anything else that needed to be fixed to inspect my truck. I was told about this place from a friend. The prices were reasonable also.

  Eric Herber
8 months ago
Kevin and his staff got me Two uncommon tires in 1 day! And mounted and balanced them all for a reasonable price A++

  Cornman Tammy
8 months ago
Kevin is very friendly and helps you they will work with you had extended warranty insurance and he had to call the insurance company but he got on the ball and got it done as a women I would recommend this place they do not take advantage of women like 90%of the mechanics shops do and trust me there is quit a few

  Jeffrey Foster
a year ago
They do good on suspension work but I got charged an extra $400 for something that didn't need replaced. I asked him to run the diagnostics if there was a code to see if it was a misfire. Come to find out it was a fuel pressure problem not a misfire after it finally threw a code cuz I broke down right down the road after leaving so i just went and bought my own scanner. There was no code thrown at the time of me dropping it off. My 8 spark plugs and 4 coil packs didn't need replaced.