BALDWIN AUTOMOTIVE GROUP

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Johnny Jenkins
6 months ago
The ladies were very nice and friendly. The male in the parts department was friendly but didn't know how to make a key from my VIN number. It took over an hour to finally get it made from someone else.

  S S
6 months ago
They are great. It's not easy to find an honest dealer. I was working in Poplar Bluff and needed my vehicle serviced they really took care of me. I drive all the way from Arnold, MO

  Larry Sheehy
8 months ago
Was there for routine oil change. Kind of cramped/narrow reception area but the staff was friendly. No problems at all with the service. The parking area is also tight and somewhat awkward.

  Charmin Rodgers
7 months ago
This is where I actually brought my car! I have my oil changed there with other services! I always get good service there!!

  Michael Montana
a year ago
Always a pleasure doing business with Andy Earls and the rest of the staff at Baldwin. They treat you right and make you feel like they are looking out for you.

  Heath Willis
2 years ago
We had to unfortunately visit the body shop here. We had a vehicle strike ours while it was parked outside a business. While one hopes to not have to ever visit a body shop, this is an awesome place to go if you ever have need. Very highly rated work and the staff are helpful and knowledgeable.

  Sandra Reed
6 years ago
The work on our body repair was done really nice and they only had to keep it one day. This would get a 5 Star, Supplied us a loaner till our repairs were done. Down side we waited two months to get it into the shop. Lost our order and then forgot to call. I had to contact them three times. Did not return my calls.

  randy sanders
5 months ago
Good customer service comfortable waiting room with popcorn

  Teresa Land
2 years ago
Thank you for helping us as we were just passing through and had trouble with some faulty sensor in our tire. They got us right in and fixed it. We were on the road to see family in no time. Friendly and helpful staff. Thank you.

  linda nordeen
3 years ago
Happy customers. Thank you, Steve Green. Love the mew truck.

  Margaret Sawyer
5 years ago
I don t know about the body shop. The office was empty at 10:40 am. Sign on the door said, gone to lunch. Be back at 1:15. I returned at one. The first drive into the place was blocked. It was hard to get into. The man was there at least. He told me that he was the one blocking the driveway. Then he gave me an estimate that I think might be low and almost demanded that he be the one to contact my insurance company. Then he said that he would be glad to help me. I think he has helped me quite enough already!

  Kat's Khaos
3 years ago
Broke the key to the car. They were so nice to let me know what needed to be done, so we could get the car driveable again. Was less than 24 hours and everything was squared away. Thank you for all your help.

  Jeff Vericker
2 years ago
Tried calling just to get ballpark pricing talk to 1 salesman then passed me off to another salesman sent all the information they requested told me they would get back in touch with me i texted and said it would be Monday I called told me they would call me back then looked on website truck wasn't there I really don't understand the communication skills its a hour and a half drive just need numbers to see if it was worth it guess I got my answers lol WOW

  Andrew Bennington
4 years ago
As far as value goes in the Poplar Bluff area goes they arent too bad. Prices and financing for just about any credit and income. The only negative I would have is the same as most you can't just search and look at the inventory without getting a huge push from the sales staff. Other then that it is a good dealership to go through.

  Howard Daniel
3 years ago
Dealership service department. My 15 year old Silverado went in needing repair and came out repaired. The parts they used took much longer to arrive and were more expensive than at the local independent parts store. But, I supposedly had factory trained technicians and guaranteed repair.

  Winonia Currie
3 years ago
Even with the powertrain warranty, my experience there has always cost me money, they say one thing is wrong with the car and then come up with something different to get money, nothing is ever covered. I even asked for the car fax report on the car and was refused wonder if it's because I'm a woman, they think I know nothing and will accept whatever is said!!!, very disappointed!!!!

  Ben Hon
2 years ago
Really appreciate everything they did helping me buy a truck very nice an honest Richard in sales department was great didn't pressure us an was very helpful

  Benice Cannon
a year ago
Great people, fast friendly service ..I always get my vehicle services done at Baldwin, Their the best out there.

  Mary Gray
2 years ago
The gentleman that waited on me was rude. Had nothing to say, treated me like I was more of a nuisance. Did not check fluid levels in car.

  Charles Hill
2 years ago
The shop was greatNew car side is to proud of vehicles and won't sell without big profits, stating that there is low availability

  Paul Hill
3 years ago
Bought our Escape here in 2019 and looking forward to doing business with them on our next vehicle. Wonderful group of people.

  Carl Rickman
2 years ago
I have towed lots of vehicles here for repair

  Taylor Heath
2 years ago
Don Collins is the bomb! Always so friendly band always so helpful! 2nd time purchasing from Don!

  Tom Rock
a year ago
I like these people very much and very polite and professional

  Wayne Pickard
9 months ago
They were very Helpful in the Parts Department . .

  asudiver ,
a year ago
John is looking for a car for me. Hard to find what you're looking for these days. Helpful dealership

  Sandy Fields
2 years ago
Didnt have my part but pointed me in the direction of someone who possibly might have my part, and they did. For that I am very gratefully.

  Joey Coleman
2 years ago
The sales staff is very helpfull and went out of there way tohelp

  john Gettings
4 years ago
They worked with us on getting a new car and were fast and professional Chuck and Robert were great to work with!

  Bill Leach
a year ago
Bought a 2023 Toyota Corolla Crossover. Nice.