Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
christie ziegler
4 days ago
I had to bring my car in twice within the past month both for different reasons. The crew both times were very efficient, professional, curious and understanding! The second time I brought in to them, although not able to help due to the type of damage, they held my car until it was able to go through the proper channels. I highly recommend J&S for outstanding service, knowledge and professionalism!!!
Adrianne Creek
4 months ago
For the person who s desperately looking for a place to get their transmission rebuilt, who s seeing the mixed bags of reviews- some good, and some really bad. Let me be the one that sways you. They do four out of seven cars dirty. If you leave with a good experience, know that you lucked out with being the chosen job they decided to take pride in. Not only did they charge me a higher price than though quoted, but they fixed the car before notifying me of the price change, or what was wrong with the transmission in my truck. My truck was having obvious issues accelerating when I got my truck back, I had to return it twice for them to fix the problem, and it was never completely fixed. When I would call and say what s going on and express frustration, I was told they are understaffed and a rant about how hard dishwasher parts are hard to get, imagine how difficult car parts are hard to get if you re confused, so was I. If there s parts you can t get, why was I given my truck back? Under a year later, my transmission starts to slip again, per my mechanic that I trust. I call and ask about their warranty (on 12/15/23) I m told it s good for a year. I m then put on the phone with Johnny, who kept dodging my inquiries about the date that I had been there, and if I qualified for the warranty. Eventually, after being told I m being difficult when I asked to be emailed the terms of the warranty, he said my warranty expired the very next day (12/16/23) and they won t be able to get it in until after the weekend, this was on a Friday. We agree for me to bring it in the following week, although he insisted that it was an electrical issue, even when telling him I had it in writing it was not. I had yet to find the receipt and had told him I had misplaced it, but I found it today. It was dated to expire for over a month from now (had work done on 1/20/23) and I attached photos. We can only assume I would have gone there just for them to tell me the warranty is expired. These are con men and women who will bamboozle you then find a way to point the finger at you and dodge responsibility. Do yourself a favor, spend the extra buck going elsewhere, or take the loss. I wish I had a lot sooner.
Dustin Rhoades
5 months ago
I have taken my truck to these guys a few times and being new in town from out of state they helped me out tremendously.They helped diagnose and repair my transmission in my Ram. I would highly recommend this shop to anyone. Friendly and honest. The little white dog is slightly grumpy tho. 10/10 they will always get my business.
Azeria Falkenstien
a month ago
This was the best experience I have ever had at an automotive repair shop!The service was fast and efficient. The customer service was amazing.
Cindy Prindle
5 months ago
They had our car for 2 weeks to put a new timing belt on it & check a glitch in the transmission. Couldn't find anything wrong with the transmission & put the timing belt on wrong, so it cut the wire to the crank sensor & it broke down on me.
Richard Trejo
11 months ago
Customers beware of J & S Transmission! I took my truck in to have my transmission diagnosed to find out the issue(s) and the technicians stated that I needed a new transmission which they quoted me at $5,300 dollars. I requested the diagnostic test details sheet and they only provided me the diagnostic bill cost, with no details or a summary on the bill regarding an explanation of the issues with my transmission. I took my truck to another transmission shop and they did a diagnostic test and stated that I did NOT need a new transmission and the only issue with my transmission was the "lead frame", which is the brain of the transmission. This other shop stated that the repair costs would be $1,600 dollars. That's a significant savings of $3,700 dollars . I'm just shocked that J & S Transmission would take advantage of a customer, their dishonesty and provide them with falsified information for their financial gain. So, everyone please think twice and reconsider taking your vehicle in to J & S Transmission for transmission repairs before you end up with thousands of dollars out of pocket costs for unnecessary repair expenses!Service: Transmission
Robert Kneemiller
a year ago
This transmission shop will only recommend replacing transmission instead of doing simple repairs. I had a wrench light on my truck and the code was for the solenoid pack inside the transmission. They told me $5000.00 for repair and 3 weeks wait time. I declined and looked the code up online. I bought the solenoid pack ,transmission filter and watched a couple of YouTube videos and repaired it myself in 2 hours for $350.00. Been running fine since. Most of the transmission shops here in Kansas city do the same thing. I would have easily paid $1000.00 to get it done but was forced to do it myself and it was pretty easy. Dropped pan and solenoid pack was right there with 8 small bolts . 2 bolts for the filter. I will be avoiding transmission shops here from now on.
RV Greg
5 years ago
EDIT: 218,000miles so far on the last build they did for me! Thing just wont give up! Hope y'all are doing well because your work sure is. Added a picture :)Been awhile since ive posted but since 2011 (the first time) I have broughy him 3 trucks total. The first actually was an insanely strong transmission done very well. The second was a manual that was beyond annihilated he did that job phenomenal. However this last one is not what I expected. I do feel I paid for what I got but it was kinda rushed. Larry is a good man and runs a legit business. He always drops everything to get me in asap. Alot of folks talk him down but dont bring him garbage and expect it to be gold. Nobody can fix stupid.
Amber Corson
9 months ago
Amazing! Very professional and friendly. FAST!!! My van was done in 1 day. Definitely recommending!!!!
Joshua Kelley
3 years ago
Too bad they can t get 0 stars. Not even worth the discussion, you have been warned. They are absolutely the worst type of people, not just their slimy conniving rude way they do business but also their inability to take ownership, come at you with three people when you call them on their mistakes. I wouldn t trust them to put an oil cap back on after an oil change. No respect to others time. The reason it went in was still messed up pulling out of the parking lot after it had been there 3 times for the same issue. Don t tell me my car is ready when the reason it s in the shop is not fixed.Just short of theft!!!! I waited to make this review about a month to cool down . Opinion still the same they should not get any business.
Judi Marler
3 years ago
I am a Senior Platte County resident. I have finally found a business that I consider to be the best Automotive Repair in the County. J & S Transmission.I was referred to them by a resident in my complex. It has taken me many years to find a place I can take my car and feel confident that the owner and his employees will do all they can to find out what is wrong.They will tell what is wrong. What it will take to repair it, time needed and cost. I will return and hope anyone reading this will also. Thanks again .
G Droege
8 years ago
My 2000 Ford F-150 was missing out. After being told the transmission was failing, I stopped by J&S. They asked me to bring it by and found the transmission wasn't the problem. Instead all it needed was a tune-up. Not only did they get it done the same day, but charged reasonable and fair prices for both parts and labor. It's a family owned business and I hope you consider them for your next repair service.
Chris Carlisle
a year ago
Used them about a year ago, lost reverse in my truck today, my regular mechanic found two valve body bolts in the pan and 6 about to fall out.My reverse servo tensioner was so loose it was about to fall in the pan as well.Service: TransmissionService: Transmission
judi wilson
2 years ago
They rebuilt my transmission but never got it right. Took it back three times but still no go ...alway high pitched and smelled hot. They were nice but never got it right.Service: TransmissionService: Transmission
Greg Brownsberger
2 years ago
Always swamped, due to their great results and cost!
Glenda Yates
a year ago
Excellent customer service, very thorough and quality work, superior workmanship and Very affordable service as well.
Ronda Beach
3 years ago
Knows what they are doing, friendly and they aren't out to gouge you on the price, my family has went here your years. For all different types of things!! Best around
Chris Thornsberry
a year ago
The best transmission service around. Fast, friendly, and fair prices - these guys rock!Service: TransmissionService: Transmission
Jacqueline Chandler
2 years ago
We have done business here for a few years. Very good work and fair pricing.
Joseph Brock
5 years ago
Awesome place. I ve had my car worked on here before. Very professional and quick and easy.
Jerry Brown
2 years ago
The guys there are great. Knowledgeable and fair. My go to place for all my auto needs.
Kyle
5 years ago
One of the best shops I ve dealt with there very friendly and do really good work I would highly recommend j and s to anyone!!!
Alfredo Bahena II
3 years ago
Great folks over at J&S. They took care of my vehicle and did an outstanding job. They earned my business.
Kimberly Holsted
9 years ago
awesome people and did a great job on my mariner and I would recommend them to everyone. Thanks to everyone there!
Mike Oglesby
2 years ago
These guys know what they are doing I would take my car here if you have transmission issues
A. Rene'e Gooley
7 years ago
They work on my Van did a great job!!!
Ron Williams
6 years ago
Good work, but over priced. Better deals in town.
Kevin Denney
4 years ago
Honest place to the point decent pricing why go anywhere else
Richard Cogswell
4 years ago
Will work with you to achieve the results the customer wants
Jesse McCollum
7 years ago
Quality work, good communication with customers, fair prices.