Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hannah Harrison
a week ago
First time here at this car wash, everyone I spoke to was excellent and they provide everything you need to detail your car for a reasonable rate. Caleb was very helpful and the other attendant at the gate was phenomenal as well!
Shawn Widel
5 months ago
The car wash itself is pretty good. The reason I m giving a one star is due to the issue I ve had cancelling my promotional rate membership. I tried to contact customer care multiple times via phone, with no response. I left a message on the day that my membership came due that I wanted to cancel my membership, but no one returned my call. I had already tried multiple times to call and speak with someone, but was on hold for lengthy amounts of time. To make matters worse, I stopped by our local car wash to cancel in person only to be told today that I was charged for the full month yesterday and that there was nothing they could do there to reimburse my charges ($39.95). I was just told that I would have to wait until next month which is unacceptable. I m hoping someone will contact me to make this right, or I won t be using this service ever again and certainly won t recommend this car wash to any family or friends.***UPDATE***Even though the 'owner' responded to my initial review with an 'apology' and a phone number and email address, I have still not heard back from anyone concerning my issues. I called the phone number multiple times and have never been able to speak to a person despite leaving multiple messages. I also emailed the customer care email that was provided, but have not heard back either. I am very disappointed in both the initial handling of my issue and the lack of customer service as a follow up.
Camille Davis
2 months ago
Love the new detail center. Complementary car cleaner and glass cleaner with rags. This is life-changing. Caleb and Ayla were so nice and another guy came over and wiped down the bottom of my car where some spots were missed. Above and beyond today!!!
Heather Visser
10 months ago
$10 wash that did not get my front, back, or right side clean at all. (back picture omitted due to license plate) vacuums auto shut off at their close time, which is understandable, but was not told this before paying or going through so couldn't complete my wash. I asked an employee if that meant that I couldnt complete the service I paid for and they said yes. Won't be going back. Other places offer better results for less.
Madi York
4 months ago
The guy that cleaned my car was so amazing and so attentive to all the dirt and details of my car. When we got to the end of the wash, he was at the end and I asked him his name, it s Dallas! He s the best worker I ve ever encountered!
Brett Williams
a month ago
We ve been using Take 5 Carwash for a couple years now and recently Alya has gone out of her way several times to make sure our family s carwash experience is always an excellent one thank you for everything Ayla!!
Josh Matthews
a month ago
The car wash experience was disappointing as the right side brushes were out of order. Despite the $16 price tag, I essentially received only half of a proper car wash.
Mike Jones
5 months ago
Great car wash I like all the people you got working hereService: VacuumingService: Vacuuming
anthony cendejas
2 months ago
Caleb attended us here and was very helpful and friendly! This place is BY far the cleanest car wash I ve been too! They offer towels, glass cleaner, and interior cleaner with the wash!
Kate Graham
2 months ago
Mr Tony was so helpful! Very polite and even though their car wash was down they let me use the vacuums and Mr. Tony scrubbed my mats for me and cleaned them up! I will definitely come again
Shelley Petrosino
a week ago
I wonder, if not the 2nd to the most expensive wash, takes the bugs off my car? I still have to go home and clean the front window and the front end of my car.
Kim Clevenger
a week ago
Caleb was super sweet and super nice. It s a great place to get your car washed.
Travis Williams
2 months ago
Got in and out quickly, great wash and the customer service was great. Attendant explained about the detail supplies available for use and gave me an air freshener.
Noah Atchison
4 months ago
Car wash was mediocre. Need more people working there that are actually passionate about cars. Got the detailing service with and and can honestly say it was the worst I ve ever received. Mildly disappointed and missed when this location was a car wash USA
Douglas Levering
5 months ago
busted tire from their equipment .Went to car wash 2 weeks ago no call backs, checked in with the still no answer and haven't received compensation for my tire that popped due to their faulty equipment, will be cancelling membership due to the run around and lies that they would be able to reimburse me for my popped tire. I'm very disappointed. No one will give me an answer I now believe they never intended to file a claims report and pretend like it never happened.
Theresa Kearbey
a month ago
If you have a truck with running boards don t come here. When I got to the end of the wash my driver side running board hit the railing stopping my truck and the wash. If this is an issue tell people!
Tiana Fitts
2 months ago
Love the ease of this carwash. Caleb was also and helped through all the details of signing up for a monthly membership.
Jurgen Ziehr
3 weeks ago
Started membership this year with Take 5 and have had great service and experience..staff are always willing to help and assist with questions I had etc..
Bob Perry
2 weeks ago
Great car wash the employees are always friendly, helpful and always have a fresh supply of towels and window cleaning fluid
Travis Abbott
3 years ago
I'm a wash club member and this location continues to close before the hours listed even on there own sign. What am I paying for if I can't use it.And it continues, 3 days later I go to the wash and it says my card is expired on my fast pass, but the card is good to 2022.Still can't use my pass, I updated the card while in the wash, but 4 days later it still says it can not complete the payment. 2 different cards...Do not use this company they never answer the phone either if you try to call.Card issues still happen 3 months in, add a new rude batch of employees to the list.Card issue finally resolved, however wash continues to be closed when its hours say open. 2/8/21Closed this morning at 10am when it should be open, the competitors wash was open down the road. Sure would he nice to use my membership that I pay for. What a joke
Ronda Braden
2 months ago
The manager was very helpful and quick. He explained the difference between packages. I always get great customer service from Ozark and Nixa.
Rhonda Morris
4 months ago
Tony the older gentleman with the dark black hair he is awesome and he goes out of his way to make sure the job gets done and one other kid he's no longer there I got Ash on my car and he scrubbed it off so came off the second time Ozark Missouri they're the best
Travis Burt
a month ago
Great people! Great staff! Left my car sparkling and looking brand new!! Definitely recommend
Matthew Bulow
7 months ago
Went thur the wash paid 20. Didn't put shine on my driver's side tires, but damaged my rim. Went back to tell management and was told that their wash didn't do that and that I had other damaged on my vehicle. My other damaged is from me getting in and out of my driver's door. That has nothing to do with my driver's side front rim. I will never go here again. I'm a car guy, and take care of my vehicles. I don't recommend coming here.
Ruvim Kleymenov
4 months ago
Great experience at take five car wash in Ozark I have a membership there and one of the employees named Dallas always does a good job.
Jared Jones
7 months ago
My first visit 4-6 weeks ago: I purchased the $20 wash. I noticed that one of the "cleaning/spinning arms" wasn't spinning so I checked to see if my vehicle was clean after the wash. It wasn't. And not just where the broken automatic cleaner was positioned.So I drove around and pressed the call button and told the worker that. He seemed super annoyed that I was asking to go through again. Like it was making his job so hard.. umm.. it's an automatic car wash?? He even thought he'd "get one over on me" by rudely demanding a receipt. I had it, naturally, because I literally just went through.After going through this time, my vehicle still wasn't clean on the back. I had to wipe it down with towels.-My second visit 30 minutes ago: My boss told me to run the vehicle through the car wash, so I went back to this place. I gave them the benefit of the doubt that it would operate as it should if their equipment was working. I asked the worker at the gate if I'd be able to come through again if my vehicle wasn't clean the first time. (I explained to her the situation of the awful cleaning job the broken equipment did last time.) She said "unfortunately you wouldn't be able to go through again.. unless I called a manager or something... but all the equipment is working this time"I went through and the back looked like it hadn't been washed at all. (I haven't checked any other spots yet.) So, both times, I've had to wipe down the entire back side of my vehicle after leaving this place.**Take your vehicle somewhere else, or wash it yourself, because that's what you'll be doing anyway after you pay them to not wash it.
Danyelle Michaels
6 months ago
Super friendly and helpful staff. I had a great experience and my car was cleaned to perfection. With the help of the detail center I was able to get the inside clean as well.
Austin Mitchum
2 months ago
Good service. Good equipment. Associate Caleb was super friendly and went above and beyond .
April Daugherty
6 months ago
This car wash was very clean and the employees were super friendly and helpful! We will definitely come again.
William Josephson
5 months ago
Excellent wash. Associates are friendly and efficient. We re long term customers and appreciate the hard work. Thank you Melissa!!Services: Auto detailing, Vacuuming, Auto interior vacuumingServices: Auto detailing, Vacuuming, Auto interior vacuuming