Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Casey Casselberry
a month ago
not our fault is the name of the game here. i don t normally post reviews, but this one seems warranted. to correct some inaccuracies claimed by the owner, i ve decided to set the record straight. went in for a very simple oil change because my boyfriend was out of town for work, and what should have been a simple job made for a two week disaster. loose drain plug causing the loss of two quarts of oil in 3 days, oil stain in my driveway. they ll own they did a shot job on the oil change, but nothing further. somehow they claim securing parts back on your car with zip ties instead of hardware, is not their fault. subsequent damage to your car due to securing with zip ties, not their fault. when all the original bolt hardware (that was there when you went in) for your car is missing, and only zip ties remain after you leave, how is that not simply bad workmanship. riddle me this, how does one come in to your place of business with one bolt holding two separate parts? they ll claim not our fault, and we have pictures when you come at them for replacements to the damaged parts, but reference a section of the car that was never asked to be replaced. they ll replace what they messed up after weeks of persistence, but still tell you it wasn t their fault. after several times of coming to their shop, countless phone calls, of politely laying it out step by step how it 100% is their fault, they ll make it right, but still have the nerve to tell you they re replacing it out of goodwill for their customer, and not simply owning that someone messed up a simple service. word of wisdom, if you make a mistake, try simply owning it, fixing it, and not claiming your customer is lying. it ll get you much further.(see photos of oil loss, zip tied skid plates, and leaking loose drain plug)***edit post owner response***nice, copy and paste. awfully offended by someone offering their honest review of their experience at your business why is that? afraid to own mistakes? my photos prove what i was persistent about. take a look, see for yourself, and realize it s okay to make mistakes, it s how you handle it, with honesty and humility. neither of which were present.and trust me, the feelings mutual. i never intended on stepping foot in your establishment ever again after being run through the ringer, only to be called a liar..
Lauren Plute
2 weeks ago
We ve stopped shopping around for a mechanic!For the first couple of years we lived in the area we shopped around for a honest and quality mechanic. I m happy to say the search is over because Go Automotive checks all the boxes :-)Chris and the rest of the staff are always kind, helpful and ready to answer our questions. We also don t feel like we are being taken advantage of because their prices have always seemed fair and lower than others we have priced out.I could not recommend Go Automotive enough!
Connie French
a month ago
I used to go to the same place for years for all my auto work. Owners changed and I needed to find a new 'home" for all my service. I can happily say I found it at GO Automotive. They are friendly, courteous, skilled and reasonable.
Lonny Peryer
6 months ago
You can always count on great service at a fair price with these guys. Luke is gone, but a new service writer has been hired. Great guy, but I forgot his name. I recommend them for all your auto repair needs. If they can't fix it, I'm sure they'll recommend a service center that will take care of you.
Meda Mcclure
3 months ago
I've been trusting GO for years with my vehicles. My entire family brings theirs' to GO too. They have never let us down and we will continue to be loyal clients! Thanks GO!
Frank Orellana
a month ago
Everyone is always asking for an automotive shop they can trust. GO Automotive is absolutely one of those places. Great people that look to do right by the customer. Give them a call next time you re in need maintenance or repair work.
Monique Daniels
a week ago
Always friendly and gets your car in with no Long wait that's why I've been taking my car there for a few years now
Robert Wingender
4 months ago
This is not my 1st rodeo with Go. They have always done me right for a reasonable price. I will continue to use their service in the future.Many thanks to the Go crew.
straycatusa 1
a month ago
They were overall just a very friendly place and made me feel very welcome as soon as I stepped in those doors. Will definitely be going to them again.
Sylvia Coston
2 months ago
I love this shop. The mechanics look my car over to see if anything needs replacing!Like my windshield wiper this last time.I appreciate the attention they give their customers. 10.
Max M.
a month ago
Been going there as long as I ve lived in Missouri (7 years) we ve lived in ozark for 4 of those years, they always have great service and quality. We live on the north side of Springfield now however I still take the drive to go automotive.
Lori Waltz
2 weeks ago
This business fixed my car free of charge! The problem with my car was caused by my own error. I was taken aback at the customer service.
Melissa Loveless
a month ago
I've been taking my vehicles here for years. Friendly knowledgeable staff. Definitely my favorite oil change place in town.
Bill Wheatley
5 months ago
Very friendly and professional. They do an excellent job at a good price. I'm new to the area and they have me as a new customer for sure. I Highly recommend this place.Service: General repairs & maintenanceService: General repairs & maintenance
LaTrica Young
a month ago
I always take my car there. I get good service. They have never let me down on repairs.
James Newman
a month ago
Best place to go to have all my vehicles taken care of I have been going here for years I won't go anywhere else Chris and his employees always go out of there way to take care of my wife and i
Dee Bruck
6 months ago
Excellent customer service. My visit was perfectly timed. Got me in & out in less than 30 minutes! I just needed a road worthy check for my 900 mile trip. I wasn't due for an oil change. I highly recommend GO AUTOMOTIVE!
Deborah Hancock
3 months ago
I have always received excellent service from Go Automotive. Chris and staff have always been courteous and knowledgeable ensuring that I receive proper care for my vehicle. I will always use Go Automotive!Services: Air & cabin filter replacement, Exhaust, General repairs & maintenance, Tire rotations, Oil changeServices: Air & cabin filter replacement, Exhaust, General repairs & maintenance, Tire rotations, Oil change
Kellie Stratman
2 months ago
We've been going to Go Automotive for almost 6 years now and they always do an outstanding job! We drive all the way from Branson West and they're the only ones we trust we trust working on our cars
Jimmy Moison
a month ago
These guys are always great to work with, they take care of you in a friendly and timely fashion, and don t take advantage of you. Price is always on the money.
Josh Lowery
3 months ago
I didn't realize they had gone to appointments needed. They were awesome at knowing their time frames and schedule and got me right in without throwing their schedule out of wack.
Courtnie Linn
a month ago
Always amazed by how friendly and kind they treat me and other . Blessed to have them around here !
rhawn Boesen
3 weeks ago
Very professional from the time I walked in the door to the job completion. I will definitely recommend Go Automotive. 5 star.
Eric Thomas
4 months ago
I just moved to Missouri and I m happy to have found this shop. Friendly knowledgeable staff. I will return for future services.
J M
2 months ago
The team there is great. Understanding and clear on services. Been going there for 5 years. That tells you all you need to know.
Brittani Kinchen
a month ago
Great service, super fast, very friendly! Will definitely go back!!
Rachel Shuck
3 weeks ago
Have been taking our vehicles here for the last decade. Honest and fast service
Frank Hilton
6 months ago
I explained the issue I was having with my farm truck. Left it overnight and had a call back stating the repair was finished by mid afternoon. I appreciated the fact they took into consideration the age and condition of the vehicle. In doing so, they fixed my problem for a lot less money than I would have spent most places and certainly at a dealership.Service: Auto emissions testing
Donna Neiderhauser
2 months ago
The guys at Go Automotive are always so helpful and go out of their way to help you in every way possible and they are honest regarding what your vehicle needs while offering reasonable pricing .
Tracey Williams
a month ago
Very efficient and quick for an inspection and tire rotation. Clean waiting area and very friendly staff.