BNR Muffler & Brakes
4.8 (185)
6103 N 23rd St, Ozark, MO 65721
(417) 581-1126
bnrautorepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marilyn Mathis
2 months ago
Very friendly, Christian family. Saved us a lot of money on new tires. Good brand and less expensive than the big box store and tire companies. Will be using them as needed for our auto repairs. Got is in at a reasonable time, they are busy. Work was great. Price was very reasonable. Answered all the questions we had. Highly recommend.
Billie Kellems
a month ago
This is the most honest and fair auto repair I ve ever dealt with. And I am in my 70 s. Bill and Renee are the most professional people I ve had the honor of dealing with. I dealt with another garage that s big in the area. I was severely taken advantage of. I won t name names. God will take care of them!
Gilbert Hoffer
2 months ago
Got recommended by a friend a couple years ago. Been there a few times ( unfortunately) B n R are amazing! They know their stuff inside and out. I know when my car is dropped off that it will be fixed right the first time. They have saved me a lot of money. Best ppl ever and knowledgeable. 5 stars! Thank you guys
brandon myers
5 days ago
Well I went in for a tune up that was suppose to cost me 775 dollars which was fine intill they say my radiator disenagrated and broke on them? Ha on a 2014? So they charged me 650 dollars to replace and install.. on top off that then they tried to say my ball joint needed replace it was dangerous which is fine for the time being I look at my reciet they didn't even change the oil! Spark plugs, transmission fluid change 1 coil boot even charged for coolant complete flush after breaking my radiator!! My total bill is 1,499 dollars BEWARE they like too say they broke stuff after they get your car!
Melissa Boston
3 months ago
We were all returning from our family Christmas holiday in Branson, MO when I received a call from my son that he was experiencing car issues. They found this shop and the owners were very warm and welcoming. They quickly identified the problem and within a couple of hours had resolved the issue at a reasonable price. My son and his wife had a 4 hour journey to get their family home, and it was very reassuring to know they were in the hands of professionals. From the way they treated them over the phone to the friendly environment him and his kids felt upon arrival, I would highly recommend this company.
Roman Williams
3 weeks ago
Best option in the Springfield/Ozark area without question. My car broke down because of a bad flywheel. BNR quoted me $500 less than what Midas quoted me, and they still ended up charging me less than what they quoted. They also changed out my transmission fluid. The clutch felt super crispy, so I looked like a fool leaving the parking lot. I was used to a beat up clutch system. Didn't realize how bad it was.
Tarique Rodgers
3 months ago
I love this place I would almost drive 4 hours out My way when i need to come back! They were so helpful and kind. We had an issue with our vehicle and they resolved it in such a timely and professional manner. I can't explain how grateful i am we found BNR. Can't thank you enough
Nick Peters
3 months ago
If I could give more than 5 stars, I would. These people are beyond amazing. Very knowledgeable and very accommodating and just truly awesome, amazing, caring people. I don't go anywhere else for my automotive needs. Thank you BNR for everything you do!!
Darci McDonald
8 months ago
My entire experience with BNR was excellent. The person I interacted with at the front desk was very kind and had excellent customer service. They were able to get me in on very short notice and identified the issue and fixed it efficiently. Very honest and reasonable and did a fabulous job. I ll definitely be back in the future and will be using this shop for the other vehicle in my household as well. Couldn t have been happier with my experience over all.Service: General repairs & maintenance
Dr.Phil Bigone
3 years ago
Visited today to get muffler pipe made for my tractor. Super nice folks. This should be everyone's go to for muffler and automotive type work. Not only are they car repair but also a dealer for motorcycle parts. If you like honest talking people that care about your service needs call them first.
Roobird Howard
3 months ago
These guys were awesome. They ran into alot of issues with my old truck but still got it done in one day. Thanks again BNR!!!
Frankie Booth
7 months ago
Finally . Found a shop I can trust to take care of my car baby !Services exceeded in areas that are important to me, such as communication, price, quality of work and honesty!As a single women it feels so good to not worry if I m being snowed or even worse ignored , both of which has happened to me.Ladies they will treat you right! And since I was treated so well, my son took his truck to them and once again 150% satisfiedThank you guys for being such a blessing to us!in every aspect you d want to
Robert Hughes
3 years ago
I would absolutely recommend this company for exhaust work! Had dual exhaust put on my 89 Suburban and it looks and sounds great! The workmanship is outstanding. Extremely happy with the job. Thank you very much Bill!
Naya Kurzava
10 months ago
BNR has been working on my family s vehicles for 3 generations now and I love them to death. I will never take my cars to anyone else. Very honest and reliable. Bill and Ren�e are amazing. Highly recommend!!
shane port
8 months ago
Highly recommend BNR! Bill & Renee are honest and genuine folks. Bill did a great job installing my custom exhaust.Service: ExhaustService: Exhaust
Mycah Mccolm
10 months ago
Called in for a rotation and got same day service. Polite and helpful front desk! Will continue to use for my mechanical needs!! Loved hearing the worship music playing in the shop! Blessings to all!!Service: Wheel alignmentService: Wheel alignment
Kenneth Batch
2 years ago
Bill and Renee are the ideal owners of a business because they listen to the customer and truly take an interest in what the customer needs to have done with professional promptness in scheduling an appointment as early as possible and knew without hesitation what the customer needs to have done and quoted me a fair and equitable total package completion cost within 5 to 10 minutes after reading the list of service and inspection requests I presented them. When I left their office yesterday after making an appointment and receiving their estimate of cost I honestly felt I had just been treated like a member of their family and not just another dollar -sign--disguised-customer with a bottomless wallet in the back pocket. It has been quite awhile that such a refreshing absence of customers remorse followed me home yesterday unlike so many regrettable product purchases and less than stellar services paid for but not rendered completely throughout the past 50 miles of my 71plus mile road trip.
James Bartley
a year ago
Gosh, every time I go here it s always amazing, great price, great service, fast and friendly. You don t have to ever wonder if they are doing something sleazy like most mechanics do and marking up parts 1,000,000%. These guys are always straightforward, they find the best solution and are 100% transparent. I never feel like they are trying to do one over on me.
Ed Kasten
10 months ago
They were very fair and honest. Had them work on wife's car and my truck. Both run great now
Lisa Brooks
a year ago
We had a muffler and resonator delete, along with true duals, and 12 inch glass packs done on our Ram 1500. Bill did an amazing job!! It sounds awesome!!! Wish I could upload a video of how loud it is. Anyone needing exhaust work done I would recommend BNR Muffler & Brakes. Bill, thanks again for all the work you did on our truck.Service: ExhaustService: Exhaust
Wendy Wellborn
9 months ago
Awesome service. Dependable. Trustworthy. They got us in/out for our oil change in under 30mins!
John Strickland
a year ago
Awesome custom exhaust work! I'm a very picky customer and can rarely say say that I'm 100% satisfied but this time I can say it. If you need exhaust work, this is the place to go. Great people and great work!Service: General repairs & maintenanceService: General repairs & maintenance
Kyle McDowell
8 months ago
Great! They checked my brakes and gave me their honest view about them..super run company! them
Evan Edward
11 months ago
Did an awesome job with the muffler on my blue 1992 ford ranger sounds really good I m happy with it and will definitely go back there for help again thank you for whoever did it.Service: ExhaustService: Exhaust
Raymond Morris
9 months ago
I had duals put on and 2 months later the driver side pipe came lose. Other than that very friendly people and the exhaust sounds really good.Service: ExhaustService: Exhaust
Chad Surface
2 years ago
At BNR they are very professional in what they do and are honest. They will tell you what you need or give you the honest opinions. I have decided not to use anyone else besides BNR because how they have treated me and how they have saved me money. You guys are great and highly recommended by me to anyone.Services: Exhaust, General repairs & maintenance, Auto engine diagnostic, Oil changeServices: Exhaust, General repairs & maintenance, Auto engine diagnostic, Oil change
Terry Marshall
11 months ago
Very professional and courteous. We have been using B&R for years. They are our go-to auto repair shop in Ozark!
Mary Beth Owens
2 years ago
Professional, trustworthy, personable. My brother even called them to discuss my truck problems & they are truthful about what they say is wrong even though the bill may be high. My truck is safe to drive now. Feels safe too.
Madison Morgan
2 years ago
The staff at BNR are the nicest people you will ever meet. They are always honest about prices, they get the work done quickly, and they will do everything they can to help you out. I don't take my car anywhere else if I can help it!
Kelly Watson
5 years ago
These people are the best! They're super honest and won't try to sell you stuff you don't need. Renee is so patient, kind, and helpful! I really appreciate how they let me know what's wrong and what can wait to be worked on later. They're prices are consistently lower than most and they do a great job! Thank you BuT.