Yacht Club Powersports

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Megan Kliethermes
3 weeks ago
I cannot speak highly enough of our experience with John as our sales representative when my husband and I purchased our 2023 Can-Am Defender. From the moment we stepped into the dealership, John's professionalism and expertise were evident.Throughout the entire process, John kept us informed every step of the way. He patiently guided us through the various options and configurations available, ensuring that we were well-informed about our choices. No matter what questions we had, John was able to provide thorough and accurate answers, helping us to make informed decisions.One of the things that stood out most about John was his incredible patience. As we listed our preferences and desires for our ideal machine, John listened attentively and took the time to understand exactly what we were looking for. He never rushed us or made us feel pressured, allowing us the space and time we needed to make our decisions. John's approach reminded me of a master craftsman wielding a big hammer, carefully shaping our choices with precision and expertise.With John's guidance, we were able to build a machine that perfectly suited our needs and preferences. His attention to detail and dedication to ensuring our satisfaction were truly exceptional.I wholeheartedly recommend John to anyone in the market for a Can-Am Defender or any other vehicle. His professionalism and patience make him an invaluable asset to the dealership, and we are grateful for his assistance in making our purchase a smooth and enjoyable experience. Thank you, John, for your outstanding service!

  Nathan Thomas
3 weeks ago
I would just like to shout out to Tony, our sales representative for our new 2024 GTX170 sea doo we purchased. Tony was incredibly patient through the many questions over a month or so of decision making on our purchase. Through every question he was very knowledgeable of the machines, and friendly. Thank you! for getting us a awesome deal.. and great customer service. Sales men like Tony are the true leading aspect of a successful business. Patient, not pushy, determined to help the customer, not desperate. Thanks again! to Yacht power sports..and our sales man.. Tony.

  Dani Ketner
3 months ago
Guys needed more coffee apparently but other than that no serious complaints. You park in the gravel spot and they come to you, unload the trailer and sign paperwork. Appointment was at 8:00 AM and we were done a little after 9:00 AM

  Mike Loveday
2 weeks ago
Big shout out to my salesman Tony! This was my first time buying a SxS and he was very fast to reply to my messages, getting my unit saved for me and knowledgable about the whole process. Very stream line, quick and easy process! I for sure will business again! Give Tony a call for your purchase!

  The Homestead Experience
a month ago
Overall our experience with Yacht Club Powersports, and Tony in particular, has been incredibly positive. I feel confident in my purchase and in the knowledge that I have strong support behind us. If you re considering a purchase from Yacht Club Powersports, I highly recommend you seek out Tony. He s not just a salesperson; he s a true asset to the Yacht Club Powersports team and a significant part of why our experience was so positive.

  Matthew Swisher
3 weeks ago
I just recently purchased a 2024 Sportsman SP 1000 from Tony. I thought he was professional in handling the sell and was very knowledgeable on the ATV. The purchase process was fast at the shop and I was in and out in 20 minutes, which was great as I had a 6 hour round trip from Kansas City.Good people with good prices!Thanks again Tony!

  Dan Lutz
11 months ago
Tony is the best salesman I ve had the pleasure of working with. It was a truly awesome experience, flawless, took no time at all to get in and out of the dealership. He was very thorough, and his follow up is outstanding.

  Brian Sapp
6 months ago
Tony and the staff at Yacht club are awesome to work with and very knowledgeable. I was able to make my deal over the phone with Tony and was so pleased, I gave them my $500 deposit to get things started. Tony is very friendly and knowledgeable, I would recommend he if you're looking to buy a side by side or anything else they sell .Thank you Tony for making this fast and easy...

  Nick Underwood
a year ago
Great dealership and people we bought 2 new Can Am UTV's from them. Both machines were ordered and came in approximately when they said they would. The ordered price came in slightly lower than they quoted me. I had tried to deal with several local dealers in KC and quickly became frustrated. I was referred to them by a friend who bought 2 PWC's from them and was pleased. I had a problem with one of the machines shifting correctly. Misti in service was able to get with Can Am on a recall they had, and resolve the issue. Well worth the 6 hour commute to and from the dealership. Top shelf treatment with reasonable prices.

  Rhonda Shepherd
a month ago
Nice place, poor sales guy was buy himself and we didn't get to discuss the ride we came to see. We left our name and number. He did get back to us on Monday.

  Holley Smothers
a year ago
Cheryl was very knowledgeable about all the different companies that the Yacht Club Powersports carries. She listened and helped us purchase the perfect UTV for us and our needs. She also helped us customize it with the extra accessories we were wanting. With the rebate we were able to stay within budget and get our first choice, a Polaris Ranger. Thank you Cheryl for making the whole experience a great one. We highly recommend Cheryl and Yacht Club Powersports. Great people, great inventory, and a great experience.

  Ashley Gaskins
6 months ago
We had the best experience working with Tony today!! He was very knowledgeable and thorough with every question we threw at him and made sure we were well taken care of! Will definitely be doing all our future business with him! Thanks Tony!!

  Matthew Kreig
4 years ago
Wow, what can I say!! Their employees are fantastic!! Worked with Matthew to get an awesome deal on a Seadoo, so good that I drove 4 hours just to purchase it from this dealership!! I had issues with getting there and the entire place went above and beyond to get me taken care of!!! Can t believe the service they provided, especially these days when people usually suck!! Don t hesitate to give them your business!! They sure have mine!!

  Keith M
3 months ago
Bought a Ranger from Tony today. Process was so smooth and easy! Highly recommend!

  Anita Jeffries
8 months ago
Absolutely terrible service. We bought a $40,000 Can Am and There is a raw Gas leak and still isn t fixed. We have called to inquire about leak and this is 2nd time taking it for the hour drive there. Customer svc is the worst ever. It s been there over a week and they did nothing. Ordered parts they were put on incorrectly. Not one person has called to touch base with us.and the manager s mailbox is full and is never around.

  Tracy W
8 months ago
You can t go wrong with these amazing people! Lucas helped us - knowledgeable about all things SEADOO. We needed guidance and he was able to answer allOur questions to make the best purchase for us. We will be back! Thanks Lucas and the Yacht Club Team!

  Carrie Catalano
7 months ago
Ordered a new Ranger Crew. Communication was great and unit arrived faster than expected. Tony was great to work with in all aspects of the deal.

  ashley fisher
9 months ago
Love Yacht Club! Great Prices Great People! So easy to deal with! Stopped in today to look for a possible second Polaris. Tony was awesome! We will be back!

  Jesse Atwell
7 months ago
Advertising a unit at $9,999 and then once you re ready to purchase telling you it s $11,843 isn t good business. Just be real with people, turned me off from wanting to purchase anything from them at all. I hate being lead to believe something and then have it all change. Nice enough folks, but just be real.

  Chris Welch
a year ago
Tony was great to work with. He made the buying experience easy and was very responsive to all my questions. I would recommend Yacht Club Powersports and Tony to anyone looking to purchase a pwc!

  dillon hare
a year ago
Tony did a great job taking care of us on our boat purchase

  schwift
10 months ago
I recently bought a motorcycle here, I had a minor issue and went back in to see what my options were, they went above and beyond my expectations to make sure I got a resolution and got me back up and running same day. Excellent customer service.

  Ashly Brown
a year ago
I wish I could rate this a -10 stars, because this place is a joke!!We purchased two fourwheelers for our boys last Spring from here (Yacht Club Powersports). At the time, the sale went well and smooth. We were told the brand we were purchasing was great and they have never had any problems with them, nor had any of them in the shop.Fast forward one year, We took them both in for routine maintenance, oil changes, etc.My youngest boy s fourwheeler was running fine, but my older boy s was having some clutch issues. I told them what I wanted done, maintenance wise, and that the clutch on the bigger one needed looked at, and explained what it was doing. They reassured me they would be done in a week or so.A month later, they finally called and said they needed to replace the carburetor on the smaller one! The one that was running fine, and went in only for an oil change!So I argued that, and then they said the bigger one needed a carburetor, too.By the time they were done replacing what their HEAD/MAIN mechanic said they needed, our invoice was over $500.We went to pick them up - brought them home, and the bigger one was STILL DOING THE SAME THING. We were charged for the labor of them checking out the clutch but said it was fine - running great.It was NOT!I called back and they haven t returned my calls. After this experience, I would not let these guys work on my pedal bike. I would not recommend this place unless you want to throw away your money!

  John France
3 years ago
I went in to buy a dirt bike for my daughter. We were treated nicely and the salesperson took the time to explain the bike. We left with a price and I found the same model bike 2 years newer for $50 more in Jeff City. I called back to explain the situation (I like to buy local for service reasons). The salesperson said that he would talk to his manager, see what they could do, and call me back... .Unfortunately, that's were it ended with no follow up call. Not a good way to conduct business and I cannot recommend this dealership due to lack of customer service. Maybe the price they gave me was the best they could do, but at least do what you say you are gonna do and call a customer back. Communication is key to a successful business. I also realize that the bike I was buying does not have a lot of markup and that we weren't spending a ton of money but, we still deserve a call back. Thanks and we will buy from JC (not only did they call me back, but they offered several more bikes to choose from. Please call your customers back if you say will. My daughters first bike is a big to deal to both her and me. Have a blessed day.

  Jim Dewey Neal
3 years ago
My buying experience was great. Not sure I got the best price, but I wanted to get priority in future servicing visits. Well, it's been a little bit good early on, however, I've been waiting on my ski for 3 weeks and I still do not have it back. I can't fathom that it could take an entire month to change the oil and plugs. Not sure I will return for service in the future.

  Nick Hein
2 years ago
We worked with Tony to buy our Honda Pioneer.Absolutely the easiest transaction. He made this a painless process and got us exactly what we wanted.We will definitely do business here again.

  Colin Diewald
a year ago
Tony Z made the purchase of my new seedoo very easy. Extremely knowledgeable of his products. Would highly recommend.

  Tony Townsend
10 months ago
Ozark Powerboat Club needed a little bike for events and our photographers and Tony helped us with a Honda Navi. It may not have been the largest sale of the day but he treated us as if it was. Thanks Tony, we ll be back!

  jason bradley
a year ago
We are down here for the week from northern Iowa and we sucked something into our new jet ski. We went to YC and they got the problem solved and got us back on the water instantly and even took care of a recall! recommend them! Thank you for saving the day! The Bradley's!

  DD Bam bam!
2 years ago
Will be picking up 2 new Seadoos and a trailer this Saturday so far the process has been pretty good. We will see how it goes after they get my money. I will be writing a review on the after sale support after I get them.