Performance Boat Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Young
10 months ago
Performance Boat Center saved my day! I had a new to me boat delivered to the Lake at the public ramp. Unfortunately, one of the drives was stuck in the trailer mode and wouldn't go down. Tony, the service manager sent Carter down to the dock to check it out. It needed to be pulled out of the water. They quickly located a trailer and loaded it. While I was in the office filling out the paperwork, Carter had the drive freed up and working. It was fixed and splashed in no time. Both men were extremely gracious and helpful during this stressful situation. I couldn't be more thankful to be back on the water with my new boat. I am eternally grateful for their quick response and problem solving skills!

  Courtney Marsh
11 months ago
We purchased our boat from them and they made it SUPER easy! The salesman Michael is the absolute best and a true asset to their company!

  Ryan Bries
8 months ago
We came from Wisconsin for a weeks vacation, Tony and the performace crew we're super kind and welcoming! We also really enjoyed our stay at the Redhead condo, could not have asked for a more awesome place to stay! Great location, great amenities! Thanks again!

  John Love
5 years ago
I recently purchased a Fountain at PBC and the experience was amazing! The professionalism and customer service that Rusty, Brett, Jordan and Justice provided was top notch. Not only do they know boats, but they go way above and beyond to be helpful. I look forward to being a long term customer with these folks.

  W S
2 years ago
I purchased a 2004 boat from this outfit in 2020. I didn't receive the boat until 2021 , and had every problem in the world. Lighting , exhaust gaskets, heating, impeller, ..and more.. To make matters worse they promised both motors were fully rebuilt , not true. Invoice attached. Hence the reason for the delay. One motor is missing a mercury ID tag on the block, rust is everywhere and I mean everywhere, the motors appear to be swapped as they are manufactured in mid 90s. I emailed the seller, the dealership and their attitudes are unethical. Stay clear ( in bold ) stay clear of Owner Mark, Co owner Brett, and the entire team Performance boat center. Refused to get on the phone and speak with me. What a horrible General Manager.In my opinion these folks ripped the bank, and me off. I asked over and over to make this deal right, they declined. I asked for reimbursement they declinedSave yourself heartache and shop for a boat with a legit company.

  tony rattini Rattini
a year ago
Great team of ppl working here, from boat repairs, boat storage, gas dock and splashing your boat. I ve been storing my boats there for 7-8 years now and never had one issue, justice and his team are on top of their game ! Highly recommend

  Katie Vonder Haar
a year ago
We used Performance Boat Center to pull our 2012 Cigarette 39 Top Fish out of the water, put boat up on blocks for bow thruster install, and launch it back into the water and it was the smoothest process. Everyone we worked with was very accommodating and we would use Performance again in a heartbeat!

  Bob Gilot
2 years ago
I purchased a tritoon from this dealership a little more than a year ago. The sales process was for the most part painless. To be honest, I never really felt like the dealership was interested in my business for The type of boat I purchased. They are clearly more centered on the performance boat customer. That being said they sold me a boat and I assume they would want to continue a relationship with their customer. I have been trying since last October to have some electronics installed on my boat and have not been able to have it done at the dealership. Long waits for service, lack of follow up from Justice the service manager and breaking commitments and appointments are all too common.I had an appointment scheduled for later this week, he emails me and tells me he has to prioritize other customers over me.It s not my fault that you may be short staffed or overwhelmed by workload. You made a commitment to do the install, I had a firm appointment again, and it gets canceled at the last minute.Below is the reply from Justice, the service manager when I told him that it was obvious that they didn t value my business. Needless to say I won t purchase my next boat from performance nor will they be my choice for service moving forward.Not customer focused at all!EMAIL REPLYBob,Take it somewhere else then. We are busier than ever and short staffed. We are doing everything we can. Your boat runs and is usable. I have customers that don't even have a usable boat that have also been waiting since October.Justice TrokeyService ManagerPerformance Boat Center

  Robert Dooman
2 years ago
I ve been hesitant to leave a review but feel that I should after the way I was treated. I drove an 8 hour round trip to look at a boat on a Friday afternoon and had been working with Glenn Labor, one of the sales guys. We test drove the boat and agreed to purchase it that day. Payment was sent the next business day and we were told the boat would be delivered in 10 days. Long story short.. the boat was delivered about 5 weeks after that. Glenn dropped the ball on a number of things and often times wouldn t even return my calls/emails. I get a call one day from a delivery driver and he told me he was an hour out. I had to drop everything and go meet him at the lake. When the boat finally showed up it had fresh scratches on the side and water marks like it had been sitting in the water for some time without bumpers. I was also told the boat would be cleaned and it was not clean in the slightest. My overall experience was bad. I don t think this in entirely on PBC but for sure one of their sales guys. I think they need to hire someone who will actually give you the time of day.

  Michael Prittie
4 years ago
My experience with PBC where I bought, stored and serviced our offshore performance boat was awesome! From sales specialist Jason Taylor through to the shop for maintenance - I found everyone honest, caring and fair in all our dealings If I could have left the boat in the care of PBC in Osage Beach I absolutely would have! Accessibly for more frequent use was the determining factor to ship it north. Thanks to Jason, Justice, Chad and team for being so customer oriented and providing us such great value, advice and service. Michael Prittie, Ottawa, Canada.

  Shawn Snodgrass
2 years ago
Called to inquire about a boat they had listed for sale online. Had a horrible encounter with Glenn. He was extremely rude and sarcastic when I was asking basic info about a boat. I will never purchase a boat from someone not interested in selling a boat and will for sure not be recommending them in the future!!!

  Jansen Hines
7 months ago
This place is absolutely terrible. No employees are willing to help and are rude. 0/10 do not recommend.

  Clark Rutledge
8 years ago
Glen does a great job taking care of you before and after the sale! Absolutely love my new Cigarette from these guys. There is no reason to go anywhere else.

  Don Olsen
7 years ago
These Guys Suck I drove 500 Miles to buy a 38 Ft Fountain got there talk to Glenn Labor was the sale guy told him I was in town and would be there in two hours to look at the boat and buy it he said no problem I will see you then. I go there and they sold the boat right under me. I will never go back to Performance Boat Center again they lies and I would never trust them.

  Travis Flatjord
7 years ago
I pulled my 40' advantage 9 hours to performance boat Center so Jason could sell it for me over the summer .... I was told that my boat would be kept inside for storage. My boat did not sell so I went down there to pick up my boat to bring it back home for the winter and when I got down there I found out my boat sat outside all summer!!!I put my boat on a different website when I got home , a guy named mark called me a week later and said he tried to buy my boat down there at performance boat Center Jason told him there was a contract on the boat... there never was a contract on my boat !!!Don't deal with Jason he tries to push the more expensive boats he doesn't care about the guys that can't afford a half-million-dollar cigarette boat

  Fronda Coldiron
5 years ago
Professional and friendly people who know what they are doing. Very refreshing.

  Will Dan
5 years ago
Purchased a use powerboat form these guys and had a great experience, Jason help me trough the process of getting the boat all checked out and right down to the end with helping me with making sure the trailer was ready for the 700 mile trip home. GREAT JOB GUYS!!!!!!

  O Byrd
6 years ago
Performance is above and beyond the best. Down for the fourth a busy weekend we had boat problems the did everything they could to help from tools to knowledge and ordering parts for us. Thank you and big shout out to Lance, Andy and Justice at performance Boat center lake ozarks. From Hot Tuna

  Todd Jones
7 years ago
Service department is committed to ensure your boat is 100% and gets your repairs done quickly to ensure you have minimal down time. I recommend this service department to all when asked.

  Chris Hummel
5 years ago
Top notch place they won't disappoint you recommend them to anyone

  john chant
a year ago
This place is awesome great service great food And somewhere to drink and look at bad a** boats and get any parts you need

  Russ Cayse
4 years ago
Justice in service makes it easy to do business with PBC. Michael and Billy have both done great work on my boat.

  jason holmes
3 years ago
Top notch business with top notch employees. Bought a boat from Brett in June needless to say he delivered and he s on my radar for future purchases!

  James Clemens
7 years ago
Great service dept and sales team! I have bought several boats over the years these guys and there facility are first class!!!

  Savannah Jo
4 years ago
Called them to check on parts for a boat we were working on and the man we spoke too was a complete jerk. They definitely won't be getting our business!

  Darcy Fangman
3 years ago
Excellent service from a very talented, friendly, and knowledgeable staff! The ONLY place we take our boat for service!

  Bret L Osburn
6 months ago
I buy all my boats from them.

  Kevin E
6 years ago
Bought our boat there a few years back, always willing to help whether its service or parts etc...also have a boat ramp and in and out service and storage which can take a lot of the headache out of boating

  electrophreek
6 years ago
Why claim you do boat transporting when you don't? ...per LanceComplete waste of time. Update your website!

  Tim usa
5 years ago
Great customer service. Very helpful even to the angler in a bind. Very knowledgeable staff.