Lake Collision Repair LLC
4.8 (105)
1100 Bluff Dr, Osage Beach, MO 65065
(573) 302-0229
lakecollisionrepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julie Purvis
a week ago
I actually just stopped in here for advice to see what to do regarding an issue with the service where my car was sitting (a different shop). See my previous review. The woman in the office was very helpful to me.
Selena Coble
a month ago
Took great care of me from getting my repairs all approved , paid for , setting up my rental and making my truck look better than it did before the hail damage!
Cory Horsman
a year ago
Barb and the crew at Lake Collision did an amazing job after an unfortunate run in with a deer on the way to work! Barb made the entire process so easy and took care of all of the insurance headache for us. Our family has been using Lake Collision for years, and will continue to do so because of their dedication to top notch work and absolutely amazing customer. service!Services: Painting, Body & Trim
Cheryl Long
2 months ago
Great customer service! Barb and her team go above and beyond. We highly recommend them.
Kris Hand
5 years ago
I almost didn t get the damage fixed on my van because I knew it was going to be costly. After talking to my insurance agent and several friends, Lake Collision Repair was the highest recommended auto body shop in my area.I was still hesitant but proceeded with an estimate anyway. Barb emailed me back quickly with pricing. Barbs price was under what my agent thought it would be and less than other estimates.As much as I didn t want to be without my vehicle, I went ahead with repairs. I couldn t believe how quickly I had my vehicle back!! I dropped off on a Sunday evening and was able to pick up at noon on Wednesday. I ve never seen my car sparkle like it did the day I picked it up from Barb.Thank you Lake Collision for taking such good care of my vehicle and not making me feel like just another customer. I felt like they took care of me the same way they would family. Barb was genuinely concerned with my happiness and made sure I was 100% satisfied with the end result. Although I don t wish for auto body repair for my future, I can rest easy knowing Lake Collision is there for any future auto body needs!
nate Saville
8 months ago
So basically they promise new parts then give used ones. I was told my car was done. What a joke. New fender all dented they missed more than half of what was on the estimate. Took it in several times for the wrong paint. And now I'm stuck with the wrong color. I will never use this company again they made a claim revision on my insurance causing my insurance to sky rocket. Be awareServices: Painting, Body & Trim
Karin Evans
a year ago
You guys! This place is AWESOME!!! After my 2014 Ford F150 FX4 "Foxy" was involved in a front end collision, I did what you are doing now and read the reviews. This seemed the best in my area, and I brought my truck to them. They were super helpful, got my truck in fairly quick, and when I got her back, she was detailed inside and out! If I could give them extra stars for also remembering to say my name with the correct pronunciation AND detailing my truck, they'd have a 10 star rating from me! I took my truck home and thoroughly checked out the repairs and I cannot find any flaws. Absolutely recommend!!!!Service: Body & Trim
matt ellmer
6 months ago
Absolutely the best collision repair facility at the lake. Wonderful people wonderful service amazing quality repair job like new. Can't even tell it was damaged.
WILLIAM KIMSEY
a year ago
Great people, great service! Came in on a Friday afternoon with dent in rental car. Don & his team got right on it & gave it a quick repair. Wonderful to deal with honest & very capable & cordial people. The shop & office are clean & professional. It is refreshing to work with capable, honest & really nice people who are small business owners. I highly recommend the shop to anyone needing a repair & who enjoys working with these types of owners. Don is a credit to the auto repair business & a great representative of the Lake Ozark area.Sincerely,William (Bill) KimseyService: Body & Trim
Shanel Howard
5 months ago
Always take my car here to get a small dent or big dent fixed. Barbara is wonderful!!
Donald Campbell
a year ago
I would highly recommend Barb and Lake collision! I have use them in the past for bodywork they did an amazing job, but recently had someone back into my car and it was a total loss! Barb wrote me a fair estimate and then worked with the other persons insurance company to get me the most value for my car possible! They are super friendly, easy to work with, very knowledgeable, and do amazing work!
Katelyn Johnston
3 years ago
I will recommend this business to everyone that needs these services! They are amazing. The customer service is top notch and they are fast. Barbara was amazing to work with. They even detailed my car on the inside. I left my car with them so dirty well because of kids and dogs. I got in it today and it smells and looks like a brand new car on the inside and the outside where the damage was looks brand new. Highly satisfied!!!Service: Body & Trim
Jan Amos
2 years ago
Barbara at Lake Collision was wonderful! Our vehicle was older & she helped every way she could on the bill to make sure the insurance company didn t total it. The bodywork & paint is perfect! We highly recommend Lake Collision! Thank you again Barbara!Services: Painting, Body & TrimServices: Painting, Body & Trim
Maggie Dollar
a year ago
Barbara made the whole process so easy! Work was done on time and the work was immaculate, if I could give ten stars i would. It was a happy surprise that they detailed the interior as a customer bonus. Thanks Barbara and her professionals for a great experience, I'll always recommend your business.Services: Painting, Body & TrimServices: Painting, Body & Trim
Angelina Glidewell
2 years ago
Barbara and her team is the best! They went above and beyond in everyway possible- keeping me informed the entire time, cleaned the interior, the exterior looks brand new, and scored me a rental car when everyone else had a long wait list. From someone that has been in the insurance industry the past several years, trust me when I say you won't want to take your car anywhere else!Service: Body & Trim
Diane Ary
3 years ago
Considering my car was designated as a Total Loss, I had the best experience from Lake Collision Repair LLC. Barb was the most kind and caring business person I have ever encountered. She communicated every detail and explained every process. Even though, my car was not able to be repaired, Barb and her staff did everything in their power to take the car and dry it out. This shop is a great family owned and managed business. Their customer service is exceptional. Barb also worked well with my insurance and was always very personable and professional. Lake Collision Repair went above my expectations. I hope that I don't need to use them again, but if I do, there is no question where I will take my vehicle. Thanks to all of them.
Hayley Cornelison
4 years ago
Absolutely the best body shop I have ever used! Barbara is nice and respectful and explains everything thing that happens, details every cost and part they used. Not only did they make our car better than new, she got it done for less than expected. It took a little longer due to Chevy strike but was worth the wait!! We will not use anyone but lake collision ever!
Lana Thompson
6 years ago
Barbara is exceptional to work with. Second time I ve used them. Both times my car was detailed and beautiful when I picked it up. I would highly recommend them to anyone. Wonderful job. If I have the need again I ll definitely be going back.
Emily Stone
2 years ago
This place is so amazing!!! I ve used them 3 other times. This time I got into town late to pick up my car. They had fixed my door that someone ran into and did an amazing job. I noticed right away my car was extremely clean on the outside. I opened up and they cleaned my car on the inside as well! I was so excited! It was an extremely nice gesture. I will keep recommending this place! Thanks to your whole team!Service: Body & Trim
Ken Huey
7 years ago
Barbara and Don are the most customer-friendly people I have ever met in any aspect of the car business. They do absolutely quality work and make positively sure that they make everyone happy. I don't even get bids anymore. I just go straight to these guys. It sounds like I am an advertisement for them or something but I promise you I am not. Contact me directly if you want to hear how wonderful Barbara is.
Rich Sodemann
7 years ago
My business, my wife, my father and myself have used the services of Lake Collision Repair numerous times over the years. Each and every time the service and quality has been exceptional. They go the extra mile in doing the job right the first time. I can't thank them enough for their great service taking care of all the insurance paper work including a rental car when we needed it. Thanks Barb and Don and your great staff.
Chelsie Ensor
3 years ago
I ended up choosing lake collision after I hit a deer in my escape. Of course I went through my insurance and they were in network and closest to me. I didn t know anyone who had been here before and honestly I was a little nervous. Barb was absolutely amazing! Barb set it up the tow and called me as soon as my vehicle was at the shop. She would call and give me updates which was nice. I was blown away on how my vehicle looked when I picked it up. I couldn t tell that I hit anything! It seriously looked like the day I drove it off the lot brand spanking new! I hope I don t need anymore body work done, but if I do I m coming here!Services: Painting, Body & Trim
Susan Kifer
5 years ago
I would recommend this place over any other place in the area. While dealing with a wrecked vehicle, Lake Collision came highly recommended by a friend so I tried it and was very satisfied. Ask for Barb. She will do an amazing job with handling insurance and your vehicle. I didn't experience any delays. The entire experience was seamless.
John Parkman
4 years ago
We had a dented door on our older Kia Soul repaired. The repair was done wonderfully well. Not only was Barbara, the owner, terrific in keeping the cost down by obtaining a used door for us that matched up perfectly fine in our opinion, but she also reduced the final price because the color match wasn't absolutely perfect in her judgment. That's what an ethical business person she is and how dedicated she is to making sure her customers are completely satisfied. She is a real pleasure to do business with and we couldn't recommend her services more highly. 5 Stars indeed!
Joel little
7 years ago
I hit a deer on the way to the lake with my wife's SUV and had it taken to Lake Collision Repair. My experience with them was just WONDERFUL!!! Barb and the staff there are great to deal with and the SUV just looks AMAZING!!!!! Their work and communication is second to none. I would recommend them to anyone looking for paint and body work!!! A++++++++++++++
diane Hochkammer
7 years ago
Great customer service and attention to detail. From handling the insurance claim and getting us a rental car and repairing the damage...our car turned out better than ever. Barbara was very helpful and we we extremely happy with the end result! Thanks again!
Antoinette Fuller
5 years ago
From out of state, and recently involved in an accident in the Sunrise Beach area which resulted in our vehicle being a total loss. Lake Collision was recommended to us for their quality service and workmanship. Barbara's customer service and very helpful information throughout was second to none. I would highly recommend Lake Collision to anyone in the Ozarks needing service and repairs.
tena riley
8 years ago
Lake Collison holds the old times values that we all want. Their work on my car was perfect. It looks brand new. Barbara is knowledge, caring and so wonderful to work with. My experience could not have been better. They really care about their work and their customers.
Kayla Pickle
4 years ago
Couldn't say enough good things about Lake Collision Repair! The above and beyond customer service you don't see much anymore! Barbara and her team make having a devistating problem become flawless easy fix. From the insurance claim to email updates to estimation timelines makes my car problem not so much of a problem! Couldn't thank them enough for the work they did, would recommend to anyone! Only place to go for your car body needs!
Cindy Eaton
4 years ago
A deer hit my car. Took it to Lake Collision Repair. Got a quote right away. Barbara and her staff worked with me, Hertz, and State Farm. Excellent service. Answered all my questions and concerns. Can't tell my car was ever in an accident. I highly recommend them.