O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jodi Turner
3 months ago
Went to have my battery tested. Lady working was not able to find the right wrench to unscrew bolt to release battery cover. Another associate came to help and proceeded to try and test it off the fuse box connector. When I indicated that was not the correct area to test the positive feed I was told I was incorrect and that I would need to charge my battery for a diagnostic. This is all while they are complaining that they just want to go home. This is my second experience at the O Reillys in Oak Grove, MO that has been unhelpful and full out rude. I will not be returning.

  David Gum
2 months ago
People are always super friendly. No matter how many times I call and ask questions. LOL.

  rachel parson
4 months ago
I came for a brake light for my wheelchair van and Mathew went above and beyond and put it in for me!!Thank you sir!!

  matthew Dwier
8 months ago
Had my part in and out bought wiper blades and one of the staff oferd and proceeded to put them on. Great service

  l3g3ndary dad
6 months ago
Probably get the wrong part only about 1 person knows anything about cars better off trying advanced.

  Thomas Carter
2 years ago
Had a great selection of parts at great prices. They were helpful in finding the right part and making sure it worked fine. The guy that helped me didn't have to make sure the part got put on right, but he did. They go above and beyond.

  I B (Outie)
5 years ago
Good store friendly staff. Would be five stars, but they seem to have problems with the inventory matching what's in the computer or online. Most recently I needed spark plugs and the said they had eight plugs of my preferred brand in stock. Did all of my other shopping and during checkout the staff member said they only had five plugs on the shelf. I still shop there, but that was the third time I've personally experienced a discrepancy in inventory.

  melissa black
3 years ago
My husband and I were just passing though from I-70 when we realized the wheel bearing went out on his truck. We found this local Orielly and got immediate help from Julian. He is very knowledgeable and resourceful. We can t thank him enough for staying open an extra 40 minutes after hours to make sure we were taken care of and safely back in the road. Hands down the best customer service we have received from an auto parts store. Thank you!!

  Viv Nore
3 years ago
Julian did an exceptional job helping me to get a new battery. He called around and found what I needed and installed it into my vehicle in record time. His customer service skills are wonderful!!

  Jessica Hillebrand
7 months ago
The young lady at this location sold me the wrong product and didn t focus on her job.

  Amy
5 years ago
I went up there to ask what kind of oil I needed for my Ford escape and he asked what kind of motor and i said i didn't know and he just kinda looked at me like i was stupid and then checked under the hood to see what kind it was then just told me what oil i needed and i told him i wasn't sure what i was looking for at all and he told me to go to aisle 6 and just pick one when I have no idea about cars at all. There was one guy there his name was cody he was actually helping other customers or I would have asked for.his help but he seemed to be the only one working and the girl behind the counter couldn't even be bothered to ask if I needed help or even get off her stool.

  Jerry N
2 years ago
If Christine is working you'll have good service, I tend to only stop in when she's there. Store is in a good location parking lot is a little tight. Stores kept clean.

  Jimmy Todd
a year ago
Great guys I consider them friends from shopping there. Always friendly and ready to help.

  nancy lindsey
3 years ago
went in to ask about a radio antenna and the salesman said ahhhh I don't no acted confused like what is that didn't even no what a radio antenna for a car was. ventured thru store an found one not help from him. bought one an it works great. products are good help from associates not so much.

  Carla Fkr
2 years ago
The young guy at the counter was so unlikeable. Made me feel like he was doing me a favor by selling us parts instead of appreciating the business we were giving them. Oak Grove, Missouri

  Lauren Bryan
4 years ago
I just wanted to say thank you to Steven at Oak Grove Mo location. My battery died at the post office and was overdue to be replaced probably. My friend drove me to the store to get a new one. Steven offered to switch out if car was in the parking lot. I jokingly told him he could change if he wanted to go to the PO! He said that's not a prob and would meet us there! I cannot thank him enough it 20 degrees outside and he went willingly! He saved me so much time and hassle. Again thank you Steven!

  Summer Y
2 years ago
While traveling my boyfriend & I had to stop for motor oil. While there he needed to use the men's room. He said it was really dirty & smelled horrible. I guess people don't go there to use the restroom but the employees do and they wait on customers. A clean bathroom shows a clean crew.

  Robert Trowbridge
a year ago
Good place to get new parts for your vehicle. The staff is really helpful. They even helped me with the wiper install when I couldn't get them to stay on.

  Karen Mansell
a year ago
Sometimes they don't get the part right but if they can, they will try to fix it. But best to bring the old part in and check yourself.

  Dillan D'Lorian
2 years ago
This is my favorite automates store. Have always been helpful and frequently go above and beyond the call of duty. These guys will have my buisness for as long as I live here!

  James Davidson
6 years ago
Mostly knowledgeable sometimes yes sometimes no I'd like to give him more stars but if they see a disabled person coming and they're all standing around they should at least try to help.

  Serrina Lyn
2 years ago
Great guys who do the best they can to help you solve a problem. They make sure to recommend products for maintenance and those little extra things you don't think of when doing a repair.

  Montana Fish
2 years ago
The folks here have always been very helpful and are always well stocked with parts. Gold service and good people. I always got o them first when I need something and always will.

  Mark Lawrence
a year ago
Yet another auto parts store, slightly better prices than average. Nice people, the usual selection.

  John Ebert
4 years ago
Not very good, I called and ordered a carb kit said it would be here after 4:00 pm when I went to pick it up he said it never got ordered not very happy! need to get there s%&t together!!

  James Unger
4 years ago
Just guys at counter dont know what there doing. I dont know much about cars and they treated me differently im disabled. Then stuff i bought didnt work. Never going back to oak grove missouri store anymore and have shared with several people.

  Karen Sloan
3 years ago
The staff was friendly and very helpful. They didn't stop until they found what I was looking for and then special ordered it for me!

  Jonathan Miller
3 years ago
I always go to O'Reilly. Always helpful even if you don't know exactly what you need they will try to guide you in the right direction. Excellent staff, especially this location.

  Nancy Lindsey
2 years ago
Clerk very helpful when a woman goes in they treated us with courtesy of a do any other customer it was a nice change to be treated equal

  Marc Cleveland
3 years ago
Just needed some turning lights replaced, but the attendant was helpful and double-checked I got the right thing and recommended a better buy