AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Terin Sonis
4 months ago
Jesse was amazing with getting my brake lights and back up lights. Put them in and even double checked everything before I left. Dave was also great. It's the only place I go

  Ashley Marcum
a week ago
Helped in a timely manner. Very polite employees

  Tom Saffell
4 months ago
Nothing worse than people who lie about the price then after you get there they add $20+ to the cost ! Just flat out lied ! Order parts online ! Less agrevation of dealing with incompetent liars ! Corperate sent me all over for about 30 minutes then refused to do anything ! Customer service is as bad as the store service !

  Butters Run
a month ago
I hate walking up to a store and having employees smoking at the door. Store door was also propped open. Can you please moving smoking area further away from door.

  Lisa Horine
5 months ago
Been over a week and still waiting for over a hundred dollar refund. Strongly advice going to oreilly. This company like to be sued

  Thomas R
5 months ago
It's good service at AutoZone. But every time that I go there to get parts for my vehicle they have to order the parts. It might be because it's an older vehicle 1996 F150 Ford.

  Beaver Lake DirtRoad D Bonner
7 months ago
I was disappointed by the quality of service I received at this store. Part of the problem was not the employee's fault, I know that people cannot do a good job without the tools and training. I wanted a battery tested, a Gray shirt (manager of some type) came out to test it. The tester he had would not work as it should because a software update had changed all the menus and the tester called for an ODBII cable but I didn't see any place where one could have been connected... I never saw a test completed because the operator could not get past the tester asking for the VIN # of the car... I did my best to help but he never could get the tester to let him enter the info asked for...I have come to think of AutoZone as the Walmart of auto parts, they have quality products but don't expect the person at the counter to know anything that the counter computer has not told them. I blame this on AutoZone for not training them... The store manager will normally know what I expect a parts counter person to know but anyone else is just being lucky...After not being able to get the battery test to complete he still was willing to tell me the battery was bad... I went and got the battery tested at another store...

  Joseph Denys
6 months ago
My girlfriend went in for a steering wheel cover. They had as always a great selection of products. Best prices best serviceThanks guys go there for all your auto parts needs

  John Bunch
4 months ago
Was very pleasant in store and had parts ready when I arrived Jesse was very helpful.

  Aquatic Place
6 months ago
Friendly staff and quick service.I had a light pop up and checked the codes. They got the items I needed for the fix right then and there, an i was back on the road.Good to know I can get parts and service in the area.

  Kenna Cook
3 months ago
This auto store is wonderful. The people are are nice and very helpful. Jessy was a BIG help.

  Zac Erisman
5 months ago
Went in for a turn signal bulb-in and out in less than five minutes! Very helpful and friendly.

  Bert Grau
3 months ago
Had the parts I needed at an affordable price. Friendly people.

  Michelle Wilson
a year ago
Cody, the assistant manager, assessed and changed out my battery today. Half way through, it started storming and raining heavily. We got our backsides completely drenched but he was happy to do it for me. I prayed then and I extend my prayer for him and his coworkers to remain safe as they work diligently with their good hearts to take care of people and keep everyone rolling. Thank you so much!

  Aj Army
4 months ago
Really good service n lovely people

  Ray Hengel
5 months ago
Another great AutoZone, I have been using them since the franchise started. I like doing my own oil changes and they recycle the oil for me.

  Beth Snow
a year ago
Bought windshield wipers and the salesman came and put them on my car. He was so nice! I love this place!

  Tera Wince
4 years ago
Today was the 2nd time I've been to this Auto Zone, here in Neosho. And I just have to say.. both times, I have received the absolute BEST customer service! I was helped by different gentlemen each time.. and they made me feel valued as a customer. Each one was extremely helpful, and professional, and exceedingly mannered. I am so thankful they listened to what I needed both times, and even made sure I had exactly what I needed. the first visit a few months ago, I had choose the wrong product and I was never made to feel ignorant. Suggested a better product that worked for my issue perfect. Well Done Neosho Auto Zone. as long as I live in this town.. this store is where I will go.

  Letitia Wright
2 years ago
Went above and beyond to help my family. We were stranded near by and one employee not only came and tried his very best to help us but he came back and checked on us!!!! Amazing employee!!! Thank you again!!!!

  Julie Mitchell
a year ago
I've been having battery issues. Mark checked it out & replaced it for me. Thank you for taking care of the battery installation. It was nice visiting with you also.

  ESU ESU
a year ago
The employees there are super cool and helpful..an employee went out in the cold and changed my headlights ony suburu in the lot. ..check them out..

  amanda bowles
a year ago
Love the lady boss on days she is awesome and very helpful and knowledgeable!!!! Will come to those store everytime!!!!

  Nancy McGee
2 years ago
They must be going down hill with customer service every time this older gentleman that works in there helps me or my husband he is rude won't put in my phone number for my rewards doesn't really show you where the products are in the store just gives you a general direction and doesn't really look into anything when you're asking him about parts if he doesn't really like his job maybe he should find a new one and it seems like we never get the right part from this AutoZone not sure what's up with that.

  Jean Workman
a year ago
Amber colored engine light came one. They plugged me in to the computer, ran diagnostic and solved my issue. I love this place.

  Kyle Aldridge
a year ago
The manager here is not interested in customer service the other employees were good

  Jason Hines
a year ago
Always good staff. And have or can get part. Quick. Good job associates and managers.

  bev hines
6 years ago
At almost 64 yrs old I decided to learn how to diy on cars! Auto Zone has been awesome in advice and selection of parts etc! The only reason I didn't give them a 5 is they didn't do it for me!!

  Kevin Mouser
3 years ago
Went in to buy a car stereo marked as in-stock on the website. It wasn't in-stock. Picked out a different stereo they had on the shelf, also out of stock. Very disappointing. They were able to order a blower motor though.

  Scott Sanders
6 years ago
Very professional friendly service. Christa knows her stuff and we will always look for her when we shop at Autozone in Neosho. They stand by their products if an issue arises they make it right.

  Jorge Gonzalez
a year ago
Always helpful I'm lucky to have guys in this town that ain't too busy to help me out. Thanks guys