Eds Towing Garage & U-Haul

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shane Gorter
5 days ago
Rusty showed up with in 30 minutes of requesting a tow. They have the best prices and when Freightliner demanded that he move my truck to a different location after disconnecting he only charged about half the normal hook fee. He also cut his rate a bit to meet the original bid price. I would recommend this company.

  Ijb0526
3 weeks ago
My car started having engine problems on highway 44 and I got a tow back to Springfield. As soon as they received a call for my roadside assistance request through Allstate they were on the way. Super nice employees and driver. He made the whole process easy and even let me hitch a ride while he towed my car. 5/5 would definitely recommend!

  Kelsea Lorraine
3 weeks ago
Ed's Towing saved the day for us yesterday when our toddler locked herself in our car. We called and within 10-15 minutes the guy was there to unlock it quickly and free of charge! It was a stressful situation but with their kindness and compassion they made it a much better Easter Sunday. Thank you so much for what you do!

  Jada W
4 months ago
I am so grateful for these people! Our car broke down on the way to Springfield and they were the only ones to help us for a reasonable price. I know they are getting home late tonight due to bringing our car all the way back to Arkansas, so I am more than happy to say what amazing people!

  Sam Lane
6 months ago
Ed s Towing was the only towing within 60 miles that actually responded to our roadside assistance request on Progressive. He let us ride with him to our AirBnB and was very nice to talk with, especially seeing as it was almost 3am! We are so thankful for Ed and definitely recommend him for any towing services you need within the Springfield/Mountain Grove/Ozark area!Service: Car towing

  Doug Neuwirth
a month ago
I call to get my car towed to Springfield and they were the cheapest and and the lady I talked to on the phone friendliest and got a driver out to me fast and rusty the driver was great and was there fast and the best tow company I have ever dealt with made the whole experience great would recommend them to anyone I know.

  Savannah Burgess
6 months ago
I live here at Aspen Heights and I got home late from my night shift to see that someone is parked in my reserved parking spot that I pay for every month because parking here is already hard. So I proceeded to call this place 3 separate times with no answer and a full voicemail box. I had no where else to park my car where I live besides another reserved spot that was open. So I parked there. I woke up this morning for my 10 am shift to see that my car had been towed. Once I called the place I spoke to a wonderful lady who seemed like she would be able to help me with this misunderstanding. But once we arrived the man at the front was rude and would not listen to us and told us we had to pay. There was an option to pay either cash or card but cash was a lot cheaper. All I had were two 100$ bills because I am a server. They proceeded to tell me they can t break them. This place needs some serious new management and need to empty their voicemail box if they want to make money from towing cars in the first place.

  Jason N.
3 months ago
Ed's towing was the only people that came to my aid when I was stranding with a flat tire. Extremely reliable and will use them over anyone when im in the area.

  Matt Jones
4 months ago
Even though I was in Springfield, they were timely, friendly, and very skilled. I would definetly recommend them for anyone within their towing boundary. Thank you guys.

  Poke Girl
6 months ago
People should never ever go to eds towing at all. My roommate and I had an car issue that we can't get it to start and we live in mtn view and I'm a college student at msu. We called AAA 3 times and they sent us a nice guy from eds towing and checked our car. He couldn't figure out of the issue as well cause we all thought it was the battery and roommate didn't have a cable. So he went back and grabbed a tow truck. Once we got to there place. We saw the most shadiest and goofy men. They got the car started but they wanted us to change the battery to one that they have no clue if it'll fit or the right one and try to get more money out of my roommate since they've already getting the money from the 3 AAA. The owner was out so we have to deal with the 3 Stooges. One is a newb, one has no clue how to check on there car computer, and last guy has no way deal with the payments.They're nice and all but my god I've never seen very stupid mechanics in my life time. They might help you change your tires or jump your car on the road side but please don't bring your vehicles in there shop!

  Liz Black
8 months ago
Jake Houston was super fast and courteous changing my tire this morning! An amazing guy!Service: Tire changeService: Tire change

  Joshua Fare
9 months ago
I have taken some time before adding a review as it was really hard to imagine this actually happening in the greater Ozarks... Ed's towing was apparently accidentally called out with another tow truck to help get a medical equipment vehicle unstuck in route to caring for a customer. When Ed's towing realized this, they blocked the road in such a manner and stated they would not leave until they got paid for showing up as well. When explained that they were preventing people from being taken care of and keeping people literally stranded until a ransom was paid, he did not care...this actually worked as I paid the man myself with my own money. Sure enough he then moved his truck and proudly sent me a receipt. Use his business or not....just know this is a representation of their values....Service: Special vehicle towing

  Barry Martin
10 months ago
Rusty and Ed's Towing are nothing short of amazing. They provide service that goes above and beyond. My wife was traveling through and stopped in Mountain Grove when car trouble appeared. I did some googling and found Ed's Towing. Rusty showed up and saved the day in more ways than one. Not only did he take care of our car troubles, Rusty went above and beyond and made my wife feel safe. He was courteous, honest, and way an absolute gentleman. It was honestly refreshing to meet good hardworking people with integrity providing excellent service in the automotive industry.Rusty and team, thank you! Keep up the good work.Service: Car towing

  Nick S
11 months ago
Could not ask for a better experience! My SUV's water pump sprung a leak and failed while passing through Mtn Grove. After a call to Ed's their rollback was dispached and had my vehicle at their shop being diagnosed. Parts were ordered and repairs made that day. Eds Towing Garage & U-Haul thank you for going above and beyond for my family! Five star's in every category!

  JJ R.
a year ago
Had to call AAA for a wench out. They came much faster and friendly guy, no damage to my vehicle.I'm told the owner is a Vietnam Vet so we thank him for his service.Will call Ed's again whenever we need their assistance.

  Ylva Wolf
a year ago
Absolute life saver. I spent over an hour trying to find someone that was actually open like the internet said. I had called Dustin Ellis , who was out of town, and his wife referred me to Ed's. Very nice lady, thank you for your help! I called Ed's and the gentle man I spoke to met me at the shop to mount a tire after hours. Very greatful for your kindness and wonderful customer service. Now I can get my little brother off the side of the road and home. You are a blessing.Service: Tire change

  Shelby Drummond
a year ago
I broke down on my way home from Arkansas to Iowa and they were there within an hour to try to jump me and they also took me to their shop and were able to get my starter to turn over so that I was able to go home that day!! Great customer service and very friendly people.Services: Battery service, Car towingServices: Battery service, Car towing

  Satori Fivethousand
a month ago
Excellent service, and pricing! Highly recommend!

  Angela Eastling
a month ago
Great tow affordable price and very friendly

  Charlie Maddux
a year ago
Was in town heading home to Lebanon and my car broke down. Ed's towing was there within the hour while every other company told me it'd be at least 2 hours before they could make it. Tow truck driver can't remember his name (in the white international 7 spd) was an awesome dude

  Jacob&Lisa Palmer
4 years ago
I can't say enough about the wonderful people who work here. Not only were they prompt in getting to us when we were broke down on Hwy60, but they went above and beyond that. Got us to the hotel, made sure we got checked in okay, and the next day work quickly to fix our vehicle so we could get home to Nebraska for Christmas. They kept us updated on what was happening with our vehicle at all times, and were very reasonably priced for the work they did. Another giant thank you to everyone there from The Palmer Family, and we wish yall a very Merry Christmas!!!

  Michelle Belt
a year ago
These are probably some of the nicest people I have ever met. They towed my car on a Sunday afternoon a long way, and made sure I was safe and taken care of. Really great place and very good people.Service: Car towingService: Car towing

  Amanda Duvall
a year ago
Spent way to much money for my car to still have issues. Worker was rude when I called about it. Now having another shop fix it. Then going to file small claims. Once I get the invoice for new shop

  Jasmine Willis
a year ago
Ed s towing was friendly and prompt. They came in on a day off to let me get things out of my car. Great service.Service: Car towingService: Car towing

  A Mejia
7 years ago
I rate this business five stars for three reasons. The first is the amazing customer service they have, Once when my wife, month old daughter and I were stranded a bit pass Cabool and our insurance sent them over and the man that drove that wrecker was an amazing and kind hearted man. Had us back in town in no time. Second was recently as I was moving and needed a U-Haul they conveniently had one available and were awesome in telling me all the info I needed to drive off in one. Third is simply because I wanted everyone who is able to see and read read my post to know that doing business with these guys no matter the situation will end up happy. Thank you!

  Jamie Romine
2 years ago
My family of 6 broke down along side HWY 60 just out side of Cabool, MO. Not only did they bring out a flat bed, but also a separate pickup to pull out trailer to their location. After figuring out what to do, they then went out of their way to retrieve not only a Uhaul but a car hauler as well!! They didn t stop there though, my transmission was shot, no vehicle movement at all, they reloaded my Ford on their flat bed and placed it onto the car hauler!! We had cold water, safe place and the kids were give. control of the TV at the shop. Anything they could do they did!!! They are amazing, and would recommend them to EVERYONE!!!Service: Car towing

  Justin Dixon
7 years ago
As a fellow business owner in Mountain Grove I understand how much customer satisfaction plays a role in your business. I appreciate what all of you at Ed's Towing Garage & U-Haul do for our community. You will always be my call when I need a tow.

  Tammy Henry
2 years ago
They come picked up my ride after another place had messed it up. Showed me the old parts they took off new ones they put on. I would definitely recommend they to anyone looking for good honest work.

  Tristan Corcoran
a year ago
AMAZING service I will never call anyone else. They were really quick to get to me and very friendly and respectfulService: Car towingService: Car towing

  Mark Powell
3 years ago
Terrific experience with this company. Called them in a panic in the wee hours of the morning. They were all over it and had me out of my predicament within two hours of my original call. Would use again for sure!Service: Special vehicle towingService: Special vehicle towing