Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tim Russell
7 months ago
Incredibly helpful, exceptional customer service. I highly recommend working with Double D Towing. They went out of their way to help me and my family after an accident, which is some above and beyond service you don t see often these days.
Marlk Huxtable
a year ago
Was friends with owner and son actually the whole family 23 years.i I helped roof his home tiled his bathroom carpeted his whole house for free. He has done many repairs on my vehicle's all didn't go to well. Some were a disaster. I had 2 Dodge vans I asked him to keep for me and he told me it wasn't a problem now that I have sold them to my uncle.Dale ( Dr Jekyll Mr Hyde ) throws another temper tantrum. Threatening me. Just goes to show how some people really are. We took a friend's van to the shop to have a fuel leak fixed after 7 months yes 7 months my friend decided enough and I called and told Dusty that were coming to get his van. Upon arrival I went in to ask Dale (Dr Jekyll Mr Hyde) if he owed anything and he went off. I was fresh out of. surgery from colon cancer and he acted like he wanted to hit me.Just beware there are other shops in the area that won't treat you this way. Dale I'm so so disappointed at you please take your medsServices: Car lockouts, Car towing, Local hauling, Tire change
Robert schamel
3 months ago
Took them about 3 to 4 weeks to install a u-joint on a GMC suburban, sorry but anyone who knows anything about mechanics knows this is ridiculous. We had to make two long trip to get the vehicle back because they didn't hold up to their promised time for repairs. Is there a negative 5 stars??? Turned a bad situation into a worse situation, Run!!!!
Lou Anne Danielson
9 months ago
We had trouble with our pickup on the interstate, rolled into town and found Double D automotive. Dale was very helpful and a knowledgeable mechanic who stopped what he was doing to help us out and get us back on the road!!!
Ashley Dasher
a year ago
So much to say and VERY grateful!! Dale is an AMAZING human that I have never met in person! It was a Friday at 4:15pm and my 18yr old daughter broke down on on the interstate and she was by herself!!! Tell me about a moms worst nightmare!! I was able to call Dale when I was 2hrs away and he helped!! He could have very easily turned her away or over charged us. But no, he was honest and made my daughter feel so comfortable when she was terrified! He stayed longer then close and made sure her car was safe for her to be on the road traveling. It s good to know there are still good souls out there! Thank you Dale! Thank you Double D Towing & Auto! You will never know how grateful I actually am!
Beth Novotnak
2 years ago
I was from out of town. Dropped car off because it was over heating. They had car 3 days, there was a hose leaking that they repaired. I didn't even make it 90 miles before it started over-heating again, when I opened the hood there was coolant everywhere. Do not recommend. When I contacted I got a sorry. No offer for a partial refund or service coupon if there was ever a next visit. Poor customer service and poor vehicle service experience. Paid $205.66 for labor & materials.
JIM CLAYTON
2 years ago
The company did a incredible job of getting our truck back on the road. Blown tire on I29 replaced in 1 hour at a fair price. Thank you for your excellent service!No one will go with out toilet paper today!Jim ClaytonClayton Paper
Mollie Marple
2 years ago
I cannot stress enough how awesome this guy is and his services. We are not from Missouri or Mound city and our tire blew on a Sunday on our way to Nebraska. He was nice enough to tow our car (in a timely fashion) and even able to install a new tire on our vehicle as our vehicle did not have a spare. HE IS AWESOME!!!Service: Car towingService: Car towing
Austin Bartmess
a year ago
My husband, 3 year old daughter and I hit the WORST potholes 6 miles north of Mound City. We called double D to get some help and I was so focused on getting out Kid off the highway, I forgot to ask if he took AAA which was fine if he didnt I also had cash I just wanted to double check. Once he got to us we asked him if he took AAA, and He got seriously upset and nasty with us immediately started calling my husband unnecessary things and just turned around and left us there before we could even tell him that we still wanted his services we would just pay different way. VERY UNPROFESSIONAL!!! I absolutely recommend you call MC auto instead!! He was professional, fast and effecient! Hes worth giving the business too since you have to.
Ian Rautio
6 years ago
Blew a tire on the side of the road while on my way to KC last week. A passing vehicle stopped and recommend Double D. I thought at 6:30 on a Monday evening a new tire was going to cost me an arm and a leg. Rolled up to the shop with a donut on and they were there waiting for me. The guy was great, very personable, and very reasonable on prices. He was so competitively priced I actually swapped out my other rear tire while I was in there. 10/10 service and would recommend to anyone.
Tayloruth
4 years ago
I hit a deer on the way to the Kansas city airport, it was super scary! Double D rowing & auto came very quickly, loaded my car quickly and helped me calm down and work with insurance! Dale was the sweetest guy ever and took me to the airport which was WAY too sweet! I would 10000000% recommend them for any auto and towing needs! The customer service is incomparable!
Kelsey Vinzant
4 years ago
Great company and great service. I hit a deer Thanksgiving morning and couldn't have asked for a better tow company. Response time was quick, and they helped make my car drivable back at the shop so I could finish my trip home for the holiday. Very reasonable and fair rates too! Definitely recommend this company.
Jesse Ostrander
2 years ago
My partner hit a deer late at night. He needed a tow. Was located 15 miles NW of St. Joseph. The driver insists on taking the car to his impound lot in mound city, where there is only one repair shop (owned by the same company), and no services (such as car rental, choices of hotel) vs the 10+ body shops in St. Jo and 20+ hotels. Not to mention he would have charged impound fees on the car.I insisted that my partner get dropped off at the dealer in St. Jo instead. As retaliation, we were charged an exorbitant amount of money for the tow. The dealer said we could keep the car there for as long as we needed to - it was no problem.Don't why everyone else liked this, guessing fake reviews. Pretty upset that the hwy patrol recommended these folks.Service: Car towing
Kaylee Howard
4 years ago
This place is awesome. My husband and I ran out of oil on the side of the interstate while traveling home to Arkansas with a camper trailer and they sent a very helpful man (wish I knew his name) to bring us oil and he also waited to make sure we got took off okay and when our truck didn t start he pull started us to get us back on the road. And he only charged us for the price of the oil. Highly recommend!!!
Stephanie Fohey
2 years ago
We had a tire blow out at the beginning of a long road trip vacation, with 3 little kids. Double D towing came and picked us up along the interstate, towed us back to the shop and replaced our blow out. He also checked another tire that we were suspicious about, he found a hole and fixed it. The whole process took right at an hour. We are so thankful Double D was there to help us out.Services: Car towing, Tire change
Elise Fast
2 years ago
Call MC Auto instead, who is super nice. Double D gets all his cop friends to send people to him, overcharges you, and damaged my car in the process so it was undriveable.Last winter I spun off the road in icy conditions into the snowy ditch. It was very cold and getting dark and I was waiting on my insurance company to come out to tow me, but they were really backed up and it was going to be an hour until they arrived. Meanwhile, a cop came to my window to see what was going on. The cop urged me to call Double D Towing, said it was a local guy who did good work. When Double D arrived, he and the cop greeted each other making it clear they were friends. Without saying a word to me, Double D hooked onto my car and pulled me onto the nearest exit ramp (less than 1 mile), charged me $235, and left. I started my car and couldn't steer AT ALL to even drive a few feet. Called my family who did some googling and found the nearby MC Auto, who only charged me $100 to tow 8 miles. Then MC Auto kept his shop open late to figure out what was wrong. Turns out Double D had hooked his towing equipment to the **tie rod** of my car, bending it and misaligning the tires. This is a towing company that hooked his towing equipment to the wrong part of my car. MC Auto was able to fix it for me for a very reasonable price and was kind enough to send me photos of the damage. I reached out to Double D to explain the damage, and he yelled and hung up on me. I'm assuming someone at his office talked him down because later he sent me the money for the damaged part via PayPal. Later here I am having issues with the CV axle and lower control arm of that tire and it's possible they were also affected by that botched tow job.
andrew pahulu
8 years ago
Yesterday I had my tire blow out traveling North on I-29 and was worried about being charged an arm & a leg for not only tow service but a tire replacement. The gentleman, I believe his name to be Dale the owner, serviced my vehicle with a brand new tire and tow service to his shop. You definitely don't find too many honest business men who actually know what they're doing and don't charge a fortune. Highway patrol referred him so that in and of itself tells you something. Quick and efficient service with honest pricing, you can never go wrong!
Bill McGuire
3 years ago
Broke down on the way home to NE Nebraska the day before a snow storm. Called in around 2:00 pm and had my car towed, parts brought in from St. Joseph and car repaired by 5:00pm so we could get home before the snow hit. Great experience would HIGHLY recommend to anyone. Honest, affordable and efficient.Service: Car towingService: Car towing
Bella Baloo Darcy 2
a year ago
BEWARE::My young son was traveling across country the week before shipping out to boot camp in the Marines. He used this service to pull his car out of the mud after his navigation sent him the wrong way. As grateful as I am that he was gotten unstuck I feel that $350 is absolute highway robbery. I've used tow services many times for many different reasons and NEVER heard of someone taking advantage so horribly. Yes. $350. Beware.
Chrissy Dehas
3 years ago
I was pleasantly suprised that I would like an impound after getting my car from them. My car came to them needing a new rim n 2 tires they did an excellent job getting it ready for me to pick up. However the owner explained my car was accidentally backed into while in their care. They more than made up for it by letting me have my car at no charge. Such an honest n loyal company to do business with. I would def recommend if you need a tow in Holt Co. Look nowhere else but Double D. Its great knowing their are still honest n reputable companys, tow companys at that.