Benefiel Towing, Truck Repair, and Heavy Haul Transportation
4.7 (165)
20713 MO-118, Mound City, MO 64470
(800) 455-1611
benefieltruckandtow.com
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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hightower s Garage
11 months ago
I m an owner operator when I hit a deer called company was there within an hour . Driver was awesome friendly took care of my truck . Professional and went out of his way to take me to a hotel and made sure I was checked in . Gave me a quote and was spot on . Did not figure my towing experience would be good always hear bad things about getting towed, wonderful experience if there is such a thing getting towed. Good EquitmentService: Local hauling
Brenda Starr
10 months ago
Our 16 year old daughter hit debris on I29 at Percival that took out 2 of her tires, Mark towed us to get her tires replaced quickly and safely. They were awesome with us and insurance billing for our roadside assistance.Service: Local haulingService: Local hauling
Troy Walker
9 months ago
The service was top notch and the technicians were very helpful and polite.Service: Special vehicle towingService: Special vehicle towing
ross evans
10 months ago
Zach responded to the Highway on a Saturday night and got my motorcycle towed and safely stored at his facility while I figured out what I was going to do with it after a wreck. I live 700 miles away so I wasn t sure. 3 days later he towed it to the closest Harley dealer, pretty far from his shop. Price is fair and the service was awesome. Hope I don t his services again, but if I do, I know who to call.Service: Motorcycle towing
Kate [Timmons] Meyer
11 months ago
Excellent and timely service (on a Saturday!) to get our RV-converted shuttle bus hauled out of the mud after a huge rain storm! Very impressed with their knowledge, capabilities and ingenuity! 10/10 highly recommend!Service: Special vehicle towingService: Special vehicle towing
Bobbi Butz
10 months ago
The Benefiel team was great to work with! I contacted them after 6pm to pickup an oversized excavator at 7AM the following day and they were there early. I was able to track their driver periodically throughout the day and he made great time! They really saved the day for us!Service: Long distance haulingService: Long distance hauling
Todd Burke
10 months ago
Very pleased with their service. Courteous and helpful. Quick to respond to our call.Service: Special vehicle towingService: Special vehicle towing
Bryan Stevens
10 months ago
Charlie came out and did a great job..total asset to your company. I was in the middle of nowhere and dude brought me a breakfast burrito that was like 10 lbs. Very grateful for that. Above and beyond. Great guy.
Dianna Chambliss
a year ago
Thank you for driving all the way out to Omaha to get me so quickly! Thank you for having such great customer service! I really appreciate everyone who works there for essentially rescuing me when no other local tow trucks would come help me! One phone call and you guys came out! I really appreciate it and will recommend 10/10 every time!Service: Car towing
Chasta Cashatt
10 months ago
Very professional & prompt. Didn't wait long for a tow. AAA wouldn't have a tow truck to come tow me for 2 days. Driver Michael was there to tow within half hour. Highly recommend this company.Service: Local haulingService: Local hauling
Nick Wiggins
a year ago
When dropping car off at dealership driver allowed it to roll into a pole denting rear bumper.Service: Car towingService: Car towing
Laura Bonilla
a year ago
We were waiting for 8 hours in 9� weather for the tow truck to show up to tow us to the next state over because we could not drive our budget truck without a mirror. The police officer told us to get off the side of the highway. So we had to drive up to the next exit. I waited inside to stay warm it was not a truck stop it was a rinky dink gas station. The accident happened at 5:30 in the morning you did not show up until 3:30 in the afternoon so it actually was more than 8 hours I waited for you. Budget called you guys at 6:00 in the morning. By the time you got us to the RV budget place they had closed at 4:35 we were stuck there for another 2 hours instead of being there early where they could change our mirror and we could be on our way. we had to go rent a hotel room stay the night and find a way back to the rental place in the morning. So please forgive me if I'm not happy for your services. Happy Thanksgiving to you too. Oh and not to mention by waiting all day for you. We missed our flight back home. Now the airline won't refund our $800 tickets. So please forgive me if I'm not happy with your service.
Shelly Sumner
a year ago
Awesome help and reassurance in an upsetting circumstance my RV broke down on the freeway 2000 miles from home. The woman who answered the phone was pleasant, helpful and willing to go the extra mile to assist. She gave me names and contact info for businesses who would be able to repair my vehicle since I was unfamiliar with the area. The tow truck driver was friendly and reassuring and tried to get my vehicle running before towing it. Unfortunately it had to be towed but he was careful and efficient and kept himself, me, and my RV safe. I hope I don t need their services in the future but would definitely use them again and would highly recommend them to anyone in this area.Service: Special vehicle towing
Joshua Parmenter
a year ago
The tech that was on call was polite and one of the nicest men I have ever met. For any driver that needs service call these guys office personal was great to . Thanks (Josh) definitely if I ever have to have a road call again I'll be calling these guys, and for anyone that uses any service people to help them on the road WATCH THERE BACK meaning make sure they now when some on is not getting over in other lane , wave them to other lane and be safe . Thanks again all service road call techs be safe .
Tracey Hale
9 months ago
Super awesome service. Nate was so professional and very kind. Thank you for getting me Rollin in the Rig. Stay safe out there.
Patti Hawk
a year ago
Dave was at my home within 30 minutes of request for service. He explained everything related to billing and was able to get my vehicle to the local service center safely. I highly recommend.Services: Battery service, Car towingServices: Battery service, Car towing
Donnie Kluttz
a year ago
The guy who came out was a great guy. Don't remember his name but he had me back on the road very quickly. Told me of other issues that needed checked out. Great service!Services: Long distance hauling, BatteryServices: Long distance hauling, Battery
kyle davis
11 months ago
I was so lucky one of the Semi tow trucks was close by so hardly had any wait time for the truck to arrive. Great job of pulling my 60k lb trailer out of a muddy ditch it slid into in a muddy country road. Thanks!
George Blessing
a year ago
An absolute pleasure to work with! Benefiel's was prompt and got us back home after a tire failure. Wyatt was super cool and treated our car very gently! Thank you! Highly recommended!Service: Car towingService: Car towing
Jessica Shefferd
a year ago
Arrived 20 minutes earlier than they were expected. Easy, no nonsense loading and billing. Delivered my truck no problem. Would use again and recommend!Service: Local haulingService: Local hauling
daphne Fox
a year ago
After breaking down 10 hours into a 28 hour drive with my vehicle pulling a trailer and Caravanning with my son s family and dog, Honda Assist and AAA would not help me make arrangements to tow both my car and my trailer. The Benefiel dispatcher was so kind and determined to help! He got the ball rolling. Our tow driver was kind and helpful as well. I am so grateful that this company recognized our needs and helped us get my grandgirls (one of whom has significant medical issues that requires weekly infusions) off the side of the road and to a hotel while we waited for the tow truck to take my disabled car and trailer full of personal belongings to Omaha 72 miles away. Great job, guys!!Service: Special vehicle towing
Roxana Conrado
a year ago
We called them and they arrived within an hour. Excellent service. Issue: frozen air hoses. Driver very satisfied. Thank you!!!!
Donald Weaver
a year ago
Fast and professional. The tech was professional and friendly. Helped get me back on the road after a long frustrating day. One of the best heavy tire services I ve used.Service: Tire changeService: Tire change
Byrn Hazard
a year ago
Air line glad hand snapped off from the trailer while driving and yanked all the rest of the connections between the truck and trailer off. They showed up quicker than estimated and completed the repair within a hour even though it was raining off and on the whole time.10/10Service: ElectricalService: Electrical
Mr Mr
11 months ago
4:30AM called for assistance with my tour bus, they dispatched a service truck ASAP with minimal down time , Very Friendly and great service, Thank you very much
Marianne Martin
a year ago
We were stranded on Hwy 20 just outside Percival, Iowa. Called for a tow and they responded within 30 minutes. Happy with how things went.Service: Long distance haulingService: Long distance hauling
Geno Langley
10 months ago
Had a dodge 3500 truck pulling a trailer with a 3000lb load and they charged me $1080.00 to tow 30 miles. Can you say highway robbery.
WeBelieve Nationwide
9 months ago
Was quick, knowledgeable, seen me roadside on the 4th of July and helped me. Was honest and fair. May God bless this company.Service: Auto engine diagnosticService: Auto engine diagnostic
Paul Jarrett
a year ago
Road side service fan belts brought out to us and put on . The guy was really professional. The lady who took the call was really professional also I do recommend them . Thanks guys
wayne freeman
a year ago
Repaired my starterThey got to me pretty quickly and got the truck started and fixedGot me back on the road and saved my weekendNice professional smart guyGreat attitudeExcellent serviceServices: Electrical, Long distance hauling