IMPERIAL AUTO LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jacob Frerking
2 weeks ago
I couldn t have had a better experience buying a truck anywhere else besides here!! I ve told multiple people that were looking for a vehicle to start here first. They were very very professional, kind, understanding and they worked with me!! My next vehicle will definitely be from them!!

  Mandy D. Young
a year ago
Very friendly staff. Everyone works as a team. Very fairly priced. Had a full detail, buff, wax, ceramic coating...the whole nine yards and they did an excellent job! My car looks like new!

  Nic Davis
4 months ago
Had a very nice experience working with the Imperial crew. Process was quick and easy, car was nice, and Charlie and the rest of the team were awesome. However, new tires were added to the vehicle I purchased, and an under torqued set of lug nuts resulted in the front driver side wheel eventually coming off as I was driving, moments after getting off the high way. I d be sure to check that when checking out a vehicle there. No help was offered for the damages accrued by the oversight.

  Mychael Thompson
8 months ago
Big thank you to Imperial Auto! Jamaal was VERY hospitable, punctual and worked diligently to get my momma in her new 2016 Kia Sorento!! Very nice vehicles up there. Don t walk, RUN!!! You won t be disappointed! The ENTIRE CREW were fantastic and make you feel right where you need to be! THANK YOU IMPERIAL!!!!!

  Bonnie Darby
6 months ago
You don't sell a lemon to New parents. Better than that....Dont sell lemons... period. Then leave them stranded nearly 2 hrs from hours from home. Never buy from this place only run away.....Edit.....Actually when it left your lot it had steering issues that had to be corrected. Its been a problem since yall got your money....then just throw them to the warranty co. Is that how you conduct business? Take their money then push them to someone else when there is a problem less than 2 week after purchase. Small or large business should still have customer service. And you don't tell them to call a tow truck when its both parents and 2 kids in car seats. How is a tow truck with seating for only 3 people safe for the driver and family of 4? Great customer service...exactly.NEVER BUY HERE. THEY DONT CARE.

  Tina Howard
3 months ago
I love having my car detailed here, wonderful place, friendly service and they do a great job, always more then happy to help me.

  Amanda
10 months ago
Jamaal was great to work with. Very helpful in finding a car that is both luxurious and accommodating for my family. Superior customer service is of high importance to Imperial Auto and it shows. I absolutely LOVE my 2011 Audi A8!

  Morgan Drummond
6 months ago
Very great detail! Charlie came and picked my car up and delivered it back to me! My car hasn t been this clean since I bought it!

  Tim Cunningham
a year ago
They are very friendly, helpful, and negotiable people and i would definitely drive that 3 hour drive to do business with them again.

  Jamee Fetty
a year ago
As soon as I walk in the door, nothing but respect, (such as using the words ma am & sir.) jokes, & kindness thrown all around brightening up the room. They try to get and meet your needs/wants. They put in effort to get you great deals, help ya save, and try to make it easy for you. The vehicle I got from them is completely amazing, I love it. I couldn t ask for a better first impression nor experience. Thank y all!

  Paige Sisney
a year ago
Came in to get a new car and the service was fantastic. Everyone was polite, friendly and they worked with me to get the job done. I got a great deal, a great car, and great service. Thank you again Imperial! I would highly recommend them.

  Cody Hoskins
2 years ago
Came in looking for a new car for my brother and got nothing but amazing service. Everyone was friendly, polite, knowledgeable, and overall great. Was willing to work with us to get the deal done. I would recommend then to anyone looking to purchase a new vehicle. Make sure to ask for Jamaal as he is beyond great!

  Kierra Potter
6 months ago
Sold me a car just for it to break down a hour later wouldn t recommend coming here at all terrible business !!!!

  Don
6 months ago
Sell junk cars that overheat after 2 weeks100% do not recommend

  Keith Sherman
2 years ago
I have had nothing but problems with the car within hours after having it. They have done nothing to help fix or pay for them to be fixed. Wouldn't recommend anyone to get a car from there

  Denver Mason
5 months ago
Do not go here. They have no idea what they are doing and just want your money.

  Brady reed
2 years ago
Employees and owners are very personal and reliable people. They where willing to help out as much as they can before the sell of the vehicle and after the selling of the vehicle would highly recommend shopping for affordable vehicles from their business

  rebecca smith
2 years ago
There vehicles are very unreliable. And very rude people they don t seem to care about anything but ripping people off. If I could rate them a 0 of 5 I would

  Lane Whittle
2 years ago
Overall very bad experience would never recommend to anyone very disrespectful and feel as tho they just wanted my money and the cars are very poor quality

  Chris Wiedmier
a year ago
Ryan is a good honest businessman. Would recommend.

  Joseph Hatfield
a year ago
Dont buy from them they are liars.

  nyoaka Johnson
2 years ago
I bought my truck from them