O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brent Harris
2 months ago
I had family traveling on the highway to visit a sick family member and started having truck issues on the way. Called Oreillys for a part at 7:55. They had the part but wouldn t take payment over phone. Said they close at 8:00. Pulled in at 8:03. The nightshift manager snuck out the back door and tried to leave without even talking to us and trying to help an already bad situation. Absolutely ridiculous. Terrible customer service. Store manager should definitely be embarrassed by their actions. Where is the decency and compassion? They explained that they were two hours from home. Who does that?

  John Stelplugh
2 months ago
Unlike my normal store, one salesman in this store was a jerk, and the other acted like he was lost! I was charged fees without being asked or being told what they were for. Also, usually they meet or beat other competitors prices, but this store told me they don't. After talking to my usual store, I was told it is company policy to do it. Won't be back to this store.

  BoBsMaCk 1991
a month ago
Obviously if you work on your own cars etc O'Reillys is your go to. Just wish the workers there knew more about the products they sell, They're just so slow and wanna keep talking to their friends etc instead of helping the customer.

  Robert Taylor
3 months ago
Went in for Heet and a brake light got a value pack of lights for a few dollars more as every year it would use two. Excellent help with using both vin numbers and license plate numbers.

  Adam Imhoff
a week ago
Best place to get parts.

  Dale Palmer
2 years ago
Was not happy. The parts I ordered last week and paid for in advance, ONLY half of it came in. The lady who waited on me was not really with it. She said to me "do you want me to reorder it"? My reply was, Hell yes I paid for it in advance. So now waiting another two or three days longer. I'm needing them before my car will pass state inspection. The lady was rude.

  Bill Nighthawk Palmer
4 years ago
Now that they have restaffed almost the entire store staff, you can actually go in and get the parts you need, without some little young punk giving you attitude for no reason, or trying to treat you like you're a complete idiot, shopping here has actually been quite nice. All of the new staff seem to be friendly and helpful as you would expect. Keep Up The Good Work!!!

  Shane Fisher
4 years ago
We arrived there 20 minutes before closing with bad battery and bad alternator. The 2 people that were working were great, went above and beyond we got battery in and they even called a friend to come help get alternator installed. We were three hours away from home and they stayed late and made sure we were ready to get back on the road. Thank you so much for your help and great employees. We are very thankful

  John Burch
4 years ago
Absolutely the best customer service ever! By the manager and the staff!!

  Josh Hoffman
a year ago
Great place with a large variety of parts of they don't have it chances are they can have it by 2 pm or next day at latest

  Teresa Hayes
5 years ago
Usually I have a great experience there. But that day I felt as if they didn't want to be bothered with what I needed. Not as friendly as they use to be with the guys that worked there.

  NeedTo Order (NeedToOrderPrinting)
8 years ago
It's not everyday you find a business or its staff that go OUT OF THEIR WAY to help you over a roll of duct tape!But this store did and MAJOR KUDOS to Becca!!! I went in to purchase a roll of duct tape to temporarirly repair our windshield after being involved in an accident. We were on our way from Kansas City to Illinois when the accident occurred just outside of town.Becca asked what my need was for and I pointed out our windshield. She stated she was a volunteer with their Fire Department and asked if everyone was ok. I said everyone was, but we had some glass to clean up. She promptly stated "Don't go anywhere, I'll be right back!" and she returned with a brush and a bucket and shop vac.WOW! Blew me away. Helped remove the glass and made it safe for the passenger.The duct tape was only was $6... the service, priceless!

  Zachery Canaday (Canaday Assurance)
3 years ago
Enforcing policy's can wast a lot of time for business owners and customers. Not being able to use a photo id to use our account pushed me back 3 hour today.

  Olympus Mons
4 years ago
I do allot of business with this store. Always helpful. We are lucky to have a place like this in a small town.

  Gary C
a year ago
Fast and friendly service, have what you need, clean store, even saw an employ sweeping floor

  Karen S.
4 years ago
Always helpful and they will install your wiper blades, batteries, bulbs etc, at no extra charge.

  Louis Fiquet
2 years ago
Always good help and have what I need to do my repair and maintenance

  Brenda Roberts
2 years ago
They was very nice help me out. Good customer service

  redneck women
2 years ago
Had a guy try to put wipers on and clearly didnt know how to do it but keep saying he puts thousands on everyday...

  Chad Bouma
a year ago
My go to store for auto parts.... unless they are out of stock of part I need. O' O' O'..... O'Reilly.... Auto Parts!

  Kevin N
7 years ago
I got a battery for my car approximately six months ago the battery went bad and they replaced it for me no questions asked, they can also get pretty much any part you need by the next day

  Lady Kildragon
3 years ago
Changed my battery and they were very friendly.

  James Myers
4 years ago
Very friendly and helping in every way

  Daniel West
a year ago
Great clean place

  Sabrina Edwards
4 years ago
Very helpful and always friendly

  Martin Lund
5 years ago
Had what i needed also helped me find it

  Justin Morgret
5 years ago
Chris was very very knowledgeable and helpful.

  Alan Klinger
5 years ago
Very good and fast service

  Eddie Harris
5 years ago
always helpful and knowledgeable

  Jesse Garner
7 years ago
Great customer service