Jim Butler Chrysler Dodge Jeep Ram

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kevin White
3 months ago
I worked with Steve Boeckmann for my Jeep Wrangler order and he understood the assignment. No hassle, no gimmicks, and the best offer of any dealer across 2 states. I couldn't have asked for a better experience. Steve was always available to chat when I was looking for an order status. Upon delivery my Wrangler was clean and had a full tank of Gas. Thanks for making this such an easy purchase!

  Kai Edwards
3 weeks ago
Spent a few days looking at a Jeep. Worked with them on it didn't like their terms so I talked with my bank. They couldn't sign off on it until Tuesday.They sold the vehicle out from under me. The manager Steve knew what was going on and told me on Saturday our deal was approved for Tuesday and still sold it. Tried calling and messaged the manager to see if it sold and got no reply. Read my message but didn t have the respect to tell me they sold it. Place outright sucks. The finance office is the worst l've ever been in, they do not know what they're doing. They praise their low prices and fair trade values but honestly that's not what it is, l had to bust my butt to get an almost fair deal. If another place had what I wanted I would've went there. Nothing against the salesperson, he did what he could despite the manager lying. Place was an hour and a half away, was told I needed to come in to make a deal even though their website advertises 100% online with delivery offered. Moral is don't settle for this place if you don't have to.Do not let this place screw you. You really can't trust anyone in the car business.

  Nick Novotney
a month ago
If I could rate this zero I would. They had a vehicle at a great price no one had in kc. Sent a message inquiring about it, no reply and two calls in with no calls back. I drove in 2 hours only to find the new owner driving off in said truck. SOME communication would have been nice before I drove down even called this morning before I headed that way, no answer. I was ready to purchase.

  DKC Curf
a month ago
What a great example of customer service. Jim Butler Jeep Linn. MO did an outstanding job of providing us with asmooth purchase of our '23 Jeep Gladiator. Jennifer Morris & Steve Boeckmann crossed all the "t"s & dotted all the "i"s by phone, email & text. It took less than 2 hours after my arrival at Jim Butler Jeep, until I was on the road with our new Rubicon.Highly recommend this dealership...they deliver.

  Donald Venturino
3 weeks ago
AVOID THIS DEALERSHIP IF POSSIBLEThis dealership will take advantage of you if you are not careful. They will lie about your credit pulls being soft pulls. They will push cars onto you they want to get rid of instead of vehicles that meet your needs.149 point inspection on used vehicles is false advertising or if they do it at all no repairs are madeMy brake pads were warm and rotors warped causing problems less than 12 hours from purchase. Because they pushed a vehicle on me over 100k miles I had to sign an "as is" agreement. The break repair needed full rotor replacement and pads in the front costing 600. They refused to replace for free.They barely gave us much attention or did not go over the competition loan offers when I specifically asked to. The vehicle has been a repair nightmare since I got it.

  Robbi Buehrlen
a month ago
We had a terrible experience the very first time we went. John Lawson was determined to make our experience this time much better. He was nothing short of so so much better! It was a quick and painless experience. Would go back to him in a heartbeat!

  John Bready
2 months ago
I worked with Steve on a new 2024 ram TRX final edition over the phone. No pressure they had the best price by far so I drove up from Orlando 16 hours in my 2020 Ram 2500 that I traded in. Couldn t ask for a smoother, more professional deal, clean truck, full tank of gas and back on the road in an hour. 5 stars all the way around. Thx again

  Lindsey Maxwell
a month ago
Unfortunately, I can totally see why this dealership still has several 2023 models they are trying to sell. My experience with this team has gone on for months, trying to work the exact same deal with absolutely no movement. Today, I asked for an actual copy of the deal and was told they never send actual copies of the deal because it s always used against them. Guess it s time to look elsewhere!

  JR Tech
3 months ago
I was told they would take care of my new truck and so far I'm impressed with their ability to do so. I recommend them with all assurance needed for hard to please customers that they do their best to do a professional job from start to finish on my awesome truck. I would buy again.

  Michael light
2 months ago
Great salesman John. Pretty good experience. My new truck has had a few issues and they have taken care of me to make things right Thank Shirley is service . I definitely would recommend. Jim Butler.

  David Cliburn
8 months ago
Great service, as always. Had a tire issue and the service manager and her team stepped it up and got me in and out, under warranty, road hazard coverage, no questions asked. True professionals!!!! Love my Wagoneer!!! Thanks JBCDJ Team.

  Keith Francis
4 months ago
I drive from Ashland to get my truck serviced for several reasons. I can trust them. The parts and service are less expensive. And probably most important to me, is how nice everyone is. From sales to service, it s just a friendly atmosphere.

  Joshua Adams
3 months ago
Working with Chris and Shirley was good. Even though the problem wasn't fixed they continue to try and help. I just recorded the 2 problems the shop guy said he fixed, 1 steering column problem and couldn't get the other to happen to the seatbelt. (Happens every time) Now I have the issues recorded, I'm hopeful it gets both the issues resolved. It's my company truck and every day it's in the shop, I'm not making money. Not to mention who wants a $63k truck that has issues like a old truck?

  Bryan Boeckmann
5 months ago
Dealership picked up vehicle at the business and provided oil change, fuel filter, change, and fixed recall. The vehicle was returned promptly after the service was completed. The interior of the truck had been cleaned and all of the fluids, for the vehicle had been filled and was ready for service. Great service as always.

  Brad
a year ago
Steve Boeckmann helped me order the exact Jeep I wanted at a great price. The process couldn't have gone better on Steve's end. Heath in finance was professional and helpful, all in all a great experience and I would recommend Jim Butler Chrysler Dodge Jeep Ram and Steve B to anyone.

  Patrick Thompson
7 months ago
I had an exceptional experience with Dalton at Jim Butler Dodge. If you re in the market for a new Dodge, I highly recommend working with him.

  Josh Sandbothe
4 months ago
Jim Butler CDJR service was great to work with. They were helpful and accommodating. Shirley followed up to verify all was good with the services performed.

  Charles Best
3 weeks ago
Adam Monroe is very dedicated in the service he provides.The vehicle I wanted was not on the lot and Adam ensured he searched for the right vehicle.

  Amanda Hiatt
5 months ago
We were well taken care of from the first phone call to our salesman to doing the financial transaction! Very helpful and polite. They all worked for us

  Ray Carbajal III (The_Promo_Guru)
a year ago
One of the best purchasing experiences I've had. Sales staff value your time and will make sure you're in and out. Definitely will be back when I need another truck.

  brendan dardis
3 months ago
I found my salesman and all the rest of the staff to be friendly and courteous as well as professional and knowledgeable. Aside from a computer glitch which was no one's fault, the entire process of buying a new vehicle was straightforward, pleasant and simple. I encountered none of the high pressure gimmicks and games that are used in other retail auto sales establishments.

  Jason Brown
2 months ago
Best prices and top quality sales staff.

  James Kearns
a year ago
Matt always does a great job and that s why we have bought our last three vehicles from Jim Butler! It s an awesome place to buy a vehicle from!

  Steve Groene
8 months ago
Best experience that I ve ever had with a car dealership or car salesman! Steve Boeckmann made us feel right at home not like a salesman more like a friend of the family. He new Jeep vehicles like the back of his hand. He took care of everything right down to the minute details. We were treated great by the whole Jim Butler Chrysler Dodge Jeep dealership.

  Mike Kienholz
4 years ago
Had a great experience here. I drove 22 hours round trip because they gave the best price that I could find and were very upfront about it. No games. I had Matt as a salesperson and felt that he was literally working to get me the best deal he could. I wouldn't have drove that far if I didn't trust him. Would have no issues doing it all over again. Mike in Finance was awesome as well, found me a great rate and was super fast so I could get back on the road. Thanks everyone.

  Maria Voss
6 months ago
We had a great car buying experience led by Shane Backues. I highly recommend him and the entire Jim Butler team. Very professional, friendly and great to work with!

  Karmen Walling
3 months ago
Great customer service and communication. Additionally, popcorn is available while you wait. Who doesn t love a tasty snack!

  Charles Booze
9 months ago
Great small town dealership! Matt was great to work with. I told him exactly what I m needed and he got it taken care of for me. I will be back in another two years for a trade in.

  Jared Porter
5 months ago
Bobby and the sales manager Brian were great to work with. Highly recommended checking them out when looking for your next vehicle.

  Ron Pauley
3 years ago
Can't say enough good things about Jim Butler Ram. Billy B was my salesman and he was great. Straight forward no BS. I drove all the way from Denver! Two Thumbs up guys! Painless! Do I need to say anymore! I will be back!