Volkswagen of Lee's Summit Service and Parts Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Andrew
a year ago
We've had several tire and alignment issues on our certified pre-owned. The VW warranty is great, but the parts and service center continues to improperly diagnose and pass the buck to the consumer.We've bought new tires, had them aligned multiple times, and the problem continues on the same front tire, even after rotation.Suspension is likely the issue, they just can't properly diagnose or honor warranties.Great cars, poor service.

  Jennifer Yadon
3 years ago
I purchased a Tiguan from Gwen Creel on Saturday. It was the best car buying experience I ve ever had! Gwen was very knowledgeable about all aspects of the vehicle, from the engine, safety components, ratings and aesthetics. She was easy to talk with about all the details, friendly, professional and I felt she genuinely cared that I got the car I wanted and needed. I am totally in love with my new ride and am so glad I was connected with Gwen when I showed up at the dealership. I highly recommend her and suggest you ask for her when you get there.I also want to give kudos to the rest of the staff at LS Volkswagen. Steve, who handled my trade in, was very helpful in getting the deal done. Everyone there was professional and courteous. When it came time to meet with the finance department they had all the paperwork printed and ready to go. It took about 20 minutes to sign everything and I was finished and on my way.On top of having a great product, Volkswagen of Lee s Summit has a great team!

  Logan Wood
3 years ago
Volkswagen Lee's Summit is hands down one of the best dealerships I can say for Service. The whole team in the service department are Some of the best people and always willing to help out!. Richie and Scott have been a big help for me and my Volkswagen Passat, I wouldn't want to trade my car for anything else and they help me out making sure I dont have too! Everytime I come here I Leave with my car working amazing! Big shout out to Volkswagen Lee's Summit

  quinton dean
3 years ago
I made a appointment to get a oil change and 14 pt. Inspection. I was greeted upon arrival by a associate who was very professional. They performed the work I needed done in a timely manner. The staff and service was great

  Gwen Pratt
4 years ago
We got a 2019 Jetta at the end of 2018 and I can't say enough about VW Lee Summit. The people and the services are amazing! They made buying/ leasing easy and fun! Can wait to see what they have this year! Maybe something new!

  tim WILSON
5 years ago
Was going to buy oil filter but was able to get oil changed quickly for $69.95 that's about watch it would have cost me to do it myself and they washed the car and vacuumed it to .

  Justen Grindstaff
a year ago
Very helpful. Recommend these guys over the other VW dealers in the area.

  Ric Gillmore
2 years ago
The sales team really works hard to make sure you are getting the deal you want and/or need.

  Stephanie Shannon
3 years ago
Complementary service, once waiting on. Friendly staff but very time consuming.

  Larry Gainey
2 years ago
Staff was awesome

  Debra Bass
4 years ago
Excellent service