O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kait Joann
4 months ago
I m a big person on shouting out amazing customer service, and George was fantastic on helping me quickly. Even with a smiling face when they were closing in 5 minutes. George deserves a raise.

  Richard Townsend
4 months ago
Great service by knowledgeable staff. Straight to the point and able to answer your questions or find the answers if they don't know. If a part isn't available, they find it in their network and get it asap.

  Amanda Porter
3 months ago
The guys were super helpful and they didn't try to sell me things I didn't need.

  Duane Lockyer
5 months ago
Worst customer service. Used Oriellys fpr over 30 years. Asked an employee for help with taking off a battery and the female refused. Will not come back

  barbara wilson
4 months ago
Went to O' Reilly's to check our battery. Which the battery was good.

  Brianna Dooley
a year ago
Would love to give this business 10 stars if I could. We work right behind this office at a title company. We had an elderly couple close on their home yesterday and when they went to leave their car wouldn't start. Will came over from O'reiley's to check out what was going on with the help of Dave who is also an employee at this store. They were able to jump start the vehicle for this couple and they were able to make it home. These two gentlemen went above and beyond for people they didn't even know. We are so grateful that they were able to help with this situation. The couple was calling for a tow truck and had a long drive home and no way to get there. Thank you, Thank you, Thank you, from the bottom of our hearts. We appreciate you so much and you will forever have the business of Alpha Title from now on.

  Kyle Collier
a year ago
Team was helpful and happy. They also didn t talk to me like I was an idiot because I didn t know as much as them like some parts store staff do.

  Antony More
4 months ago
Their prices are cheap, and they had what I needed.

  Solana Sperry (Solo)
2 years ago
I had a great visit, even after discovering that some wires under my hood had been chewed by more than likely rodents. Jason reconnected the wires and got me the other items that I originally came for so kindly! I highly recommend this location! Wonderful people here

  Aaron Bray
4 years ago
There is a nice staff of people inside. They are quick at locating the item I need on the computer and retrieving it or fast to order. Prices vary but most always will match a competitors price. And, if you happen to need battery replacement, they have a small set of tools available in store so you can do a quick change out in the parking lot.

  scott miller
a year ago
Spend a ton of money with Orielly every month through the parts Department at the Ford dealerships I am associated with. Never had a problem. George is a lazy staff member that would rather make excuses than physically move to find a solution. Never seen someone work so Hard to not help some. Parts show in stock. If bought online are ready for pick up today. I was told if I had bought them online he would have to Find them but with me standing in the store he wasn t willing.

  Serrina Lyn
2 years ago
Love O'Reilly's! Though generally speaking their prices are on the higher side. Friendly and mostly knowledgeable staff. Love the little helpful free tests they run. Thanks for being a wonderful part of the working force.

  cesar fabian
5 years ago
Need to put the correct parts for there orders then don't act like it was the customers fault and not deliver it to them after the customer spent 500.00 in 2 stores same day. Manager rude and would not deliver part knowing i had my car already apart management needs help on the customer service i called advanced auto parts they brought me the correct tool and did not say we don't deliver to garages.Now a days business run out of there garages not considered a house it where small business get started.

  Beth
4 years ago
I had a headlamp out and was driving a couple hours home. Dalton explained the differences between the bulbs so I ended up getting 2 brighter ones than what I had. He also installed them for me. Excellent customer service! Thank you Dalton!

  Cliff Young
a year ago
My go to auto store. They are soooooo helpful!

  Andrew Elsen
5 years ago
Needed a new car battery. I was in and out on about 15 minutes. Given an easy battery placement and not being super busy I asked if they would put it in and they did. Sales associate even pointed out a $25 mail in rebate after I purchased. Great store

  TheH1313
11 months ago
Chase was incredibly unhelpful during our conversation, which is a complete 180 response from other workers at this location.

  Luke Z
2 years ago
Fast and friendly service. In and out in under 5 minutes. It probably helped that I already had the part number for what I needed, but they confirmed it was the correct item and retrieved it in no time.

  Noah G
4 years ago
These guys are great. I drove there with a dead battery. They loaned me tools for me to swap it out for the new one and offered to help if I needed any. With other autopart stores right down the street I drive past them to get the excellent service I get have come to expect every time. Thanks again O'Reilly.

  Peter Walker
5 years ago
Fast and friendly staff. If they don't have the part or parts you need they can easily be ordered and typically picked up the next day. They also offer used oil and oil filter recycling so you don't dump those items in the sewer.

  Sarah olsen
3 years ago
Literally says on the door in two places face coverings required yet both employees didn t have them on and they let customers come in without them too. Glad the employees follow company policy and protect their customers during a pandemic

  Eddy Rhoads
3 years ago
Very nice and organized store. I was offered assistance to find what I was looking for. The Manager was very well trained and knowledgeable about stockExplained my choices, not based on cost,but overall effectiveness of product

  bryan carter
a year ago
Will,Shane,Mercedes,Chase, Raelynn, George, and Jason make this Oriellys so great. Great customer service always helpful and willing to find what you need.

  Michelle Stilwell
8 months ago
Staff was very helpful and got me up and going.

  Jill Folsom
4 years ago
I needed help closing my engine cover after replacing my engine air filter. The very nice young female worker helped me close and latch it into place. Shes awesome and I'm very thankful for her help!!

  Hackey Sack
a year ago
They are always friendly but could really use more knowledge to be able to accurately help customers with their car problems

  Nick T
a year ago
Always convenient with great customer service. They usually have the parts I need to keep me from getting stranded

  Dani McPeek
9 months ago
We were needing a car battery quickly and we were in and out of there in minutes!

  Dennis Carroll
a year ago
Gentleman behind the counter changed out the battery in my truck and all went very well, much appreciated, thank you!

  Jeremy Utley
a year ago
They will not sell you parts for foreign cars. Even if they're in stock. When you trying to buy an American brand. They give you Japanese parts.