Croft Trailer Supply

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joe Black
a month ago
I dropped the trailer off w them for new brake lights, bottom end and fenders. Some really bad things happened within a week of that. I literally had to leave my work trailer there for well over a month. They called I explained the situation.....they could of ran me over the coals . They didn't, they treated me as I would one of my customers. I'm totally humbled by not only their patience w th situation but they could of rightfully gouged me and didn't! I'll never take the trailer anywhere else period!!!! Highly recommend!

  Dan C
2 years ago
Update: 2 years later I purchased my second trailer as a larger upgrade. Croft continues to impress me with their customer service and patience with questions. They once again made this a solid experience and exceeded my expectations.I purchased an Aluma trailer from Croft and was extremely pleased with the customer service and support. Aluma missed a few details at the factory when building my trailer but the team at Croft got everything fixed and worked around my schedule and location. Big thanks for making this a solid experience and supporting their customer!

  Keri Caraher
a year ago
This place is my #1 trailer shop in North America! They are fast, honest, and THE EXPERTS when it comes to trailer parts and repairs.They saved me after a botched axle repair job by Goodyear in Booneville.Croft built me a custom axle and installed it immediately, under emergency circumstances, so that I could get to California on time for my client.THANK YOU CROFT!!!

  Richard Harkins
3 years ago
I bought a trailer hitch online with the intention of installing it myself. It was too heavy for me to handle, so I called Croft. They got me in right away, and did a great job installing the hitch. It only took about 45 minutes, and the cost was very reasonable. I browsed around the shop while waiting, and discovered that they have everything atrailer might need. The prices seemed good, too. Overall, I'm very pleased with Croft.

  Carl Mueller
10 months ago
Excellent service, fair pricing, and friendly employees who go out of the way to make sure the customer is happy!

  brent acton
10 months ago
Good place to get your trailer needs taken care of. Good selection, good prices. Highly recommend Croft trailer over the other high priced jokers in town.

  Nancy Pfromm
4 years ago
Awesome customer service! 3rd time we've used them. Took the truck in, fixed the lights issue right away. Now we'll take the car in to get a bike rack hitch. They deserve repeat business.

  Muskrat Martin
3 years ago
Fantastic got me back on the road quickly! Went by there and needed some trailer parts immediately and they had them in stock. I did not use the service cernter because I do these things myself. Did not get the woman's name up upfront at the Parts customer service counter. She was blond 25 or so years of age. What's the important thing is that she knew her stuff! I have more than one trailer and ask her several questions we talked about trailer tires as well. Suggested a brandy could look into adding to the line of tires they carry. Then we left I was back on the road again. Now there's nobody else in line and if I wasn't looking for other items for other trailers I would have been in and out in 5 minutes. How often can you say that regardless of a line or not. Include a brief description of the have the sales clerk in case the owners of the business look at it I want them to know who I'm speaking about . I've also in the past been to the Olathe shop they have and was treated well there the price is appear to be the same between the two shops thank you for reading this

  Anthony Brownlee
6 years ago
A trailer I bought from Croft less than a year before was broken into. I went there and told them the make/model of trailer and they sold me a replacement latch. When I installed it a week or so later, it did not fit. When I went back to get the correct part I was told they would need to order it and it would take 1-2 months. I asked to return the part they recommended and they would not accept the return without a receipt. Tractor Supply Co up the road was able to provide better parts and advice to get my trailer fixed that day.

  Jonathan Ferguson
5 years ago
Long time customer here, I called into Croft today because I had recently purchased a new truck and my trailer plug has some of the wires ran into the wrong connector so they need to be switched around. I have had this done before at the Croft off Truman and they had me in an out in about 10 minutes since they have a machine specifically for testing trailer plugs to ensure the connections are going to the right spot. When I called into this lees summit Croft today the person I spoke to did not have any interest in helping to address my problem and rudely told me he has 3-4 trailers in the shop and it would be 3 days till he could get to me and said I should go find another place. Your wish is now granted I will no longer be doing any business at Lee s summit Croft and potentially at the other locations. After getting off the phone with him I called down to the Croft on Truman and they said to bring it in in about 30 minutes and they would have it taken care of. Now that s more of what I want to hear.

  Cale Speiser
6 years ago
Very pleased with the quality of their work and speed by which they completed it! They even fixed my left fender and didn't even mention it. These are the companies we all want to take our equipment to.

  G Connors
3 years ago
Alot of parts on hand. Asked about keeping my boat inside while they worked on trailer if kept overnight. Told nope we are not a storage facility and you need to take out what you dont want stolen. 15k in tackle and electronics ...uhhh no ty lady. Looking to get rewired and new bearings around and rework trlr brakes. They missed out on a good work ticket.

  Darrell Walters
6 years ago
I have used Croft Trailer Supply in Lee s Summit on many occasions and each time I have been completely satisfied. I had some electrical work done on a truck and trailer, it was done quickly and for less than I expected. I also bought a pre owned utility trailer from them and have had zero issues with it. I would recommend Croft Trailer Supply in Lee s Summit.

  Kenny Everts
5 years ago
I had Croft Trlr make a new axle for my homemade trlr 1 yr 9 mos ago. I've been using the trlr, but had never put a heavy load on it until 6 mos after I moved to Colorado. I called Croft and told them about the spindle being welded on at an angle. I sent pics and Jamie (General Manager) said that he would replace it. After 21 mos, Croft Trlr went above and beyond. The integrity of this store and its manager is superior to anything I've ever encountered. I give them 5 stars only because this is all I'm allowed. I recommend you take all trlr. problems to this store and its finest group. Thanks again to Jamie and Nick.

  Gary Bertram
6 years ago
Get a firm quote up front. I was charged $40 labor to replace two light bulbs. Trailer wiring was in good shape and untouched. BUYER BEWARE of this company.

  Chaelyn Hamann
5 years ago
Great customer service and quality from Croft. I had a hitch installed on my Ford Edge a year ago and plan to get another one installed for our other car shortly.

  JD
a year ago
Stopped in to have the ball placed on a hitch and they were friendly and took care of it immediately. Appreciate the assistance. Will go back.

  Bill
11 months ago
Got my trailer in and repaired faster than expected, at a fair price.

  Brian DeMoss
a year ago
Great people, great service. They are very knowledgeable and helpful

  Matt Braun
3 years ago
Quick and easy to get the wiring harness I needed. Prices are competitive with other places and are reasonable. Great service.

  Preston Harbison
11 months ago
Been to Croft numerous times. Very pleasant place to get trailer parks, part counter was right on very curtis and helpful..

  Johnny Lowe
6 months ago
Great customer service

  anthony west
7 years ago
Really good prices and friendly service needed a trailer tire truck trailer & hitch wanted $125 installed I got here for $85 installed

  Erik Camacho
5 years ago
These guys are great. Trailer hitch was installed quickly and looks fantastic. very friendly and knowledgeable staff.

  Corbin Hofstetter
3 years ago
Good service had the part I needed when no one else in town did

  Robert Nighswonger
4 years ago
Very helpful just when advise is needed great place to buy all your trailer purchases.

  Bob Whelan
6 years ago
Very friendly staff and conveinient when it comes to getting things repaired. Usually the same day I'm in and out with repairs done.

  Daniel Hieronymus
5 years ago
Professional. Used them to install a tow package on my truck. Best price in town.

  Steven McCarty
3 years ago
They have everything I've needed. If they don't have something in stock they will get it next day service.

  Michael Votypka
6 years ago
Very knowledgeable and willing to talk amd get you exactly what you need.