AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Margaret Mah
4 months ago
If you are the owner or manager of this store, "This person is losing you money"!! I just purchased a deep cycle battery a few days ago took it back because it would not hold the charge when I bought this battery., I gave them a core so I decided to give him business and size up on a brand new battery which was more expensive. Now he wants to charge me again for a core insyead applying the one i gave him 3 days ago to this new battery. The manager at night named "Quon" hung up on me and said "he was done with this matter" I will never, ever ever shop in autozone again. So so unprofessional. No wonder I should stick with O'reilly's. Never buy anything at this store! Do not support this store.

  Gary Conner
3 months ago
This store actually PRACTICES Good Customer Service.I drive right by the Raytown store to go to this one in LeesSmmt.Car stuff is the same the People make the difference.....

  Hunter Effainton
6 months ago
I received absolutely outstanding customer service from the manager, Patrick. He was extremely helpful, and I m very satisfied with my experience. Please stop by this store for all your auto parts needs and for top-of-the-line service from the employees!

  Nicholas Mazzarella
5 months ago
Awesome Experience. Treyquan was awesome. He was very knowledgeable and friendly. Keep up the great work.

  Jordanne Brown
3 weeks ago
This store had everything I wanted. I have no complaints.

  Michael Peterson
a month ago
Brandon went above and beyond assisting me with a troublesome battery cable. Thank you

  Donna Turk
11 months ago
Jefferson Keith and Larry at the Lee s Summit store are terrific! They not only were helpful with my purchase but they also found my wallet in the parking lot & called me. I m so grateful for their honesty and care in getting my wallet back to me.

  Sandra Binger
5 months ago
Always super helpful associates working here. Military discount is a nice plus as well.

  TheH1313
11 months ago
Patrick did an amazing job while assisting me; To understand the core charge, how it comes back, and how today the prices work with these types of fixes(Car battery). I would highly recommend talking to him within this location to meet you auto needs.

  Jacqueline
a year ago
Omg , Shane was amazing , he was very friendly, nice person . I came in tonight stressed to the max right after a long day of work. Getting kids from two different schools . Just to find out my battery wasn t starting . He said let s check your battery to make sure it s that . Checked it , was my battery . He told me different brands and prices . He was very knowledgeable. Even the other worker there . Said make sure you know how to take the battery out because her car is complicated . He said I checked . He brought his tools and in no time . My new battery was in . And me and my kids are back on the road . Also my engine came off but he said once it comes back on bring it back , and will check it . I definitely will be back and ask for Shane . The company should be proud to have him there . I don t even write reviews. But he made my night and was kind . Thank you Shane.

  James Lake
a year ago
The people working at this AutoZone are incredibly honest and very knowledgeable. I had a dead boat battery and they gave me sound advice, charged it just enough so I could cycle my fuel stabilizer for the winter and provided me with sound options so I could make the right choice for me. I will definitely be buying by new battery from them next spring. Thanks team!

  emeal li
a year ago
They look like magician to have make my headlight on! At the night time a couple of days ago, I was stopped by police several times for one or two headlights no working, and then I visited AutoZone asking help. They helped replace one and then both working well. Kind of magic. Very appreciated! Thank you very much Mr.Pat!

  stephany flinn
a year ago
pat was so incredibly helpful and went above and beyond to help me in ways he absolutely did not have to do. his customer service and patience was out of this world especially when my trip was so late into the evening!

  Kris Bever
a year ago
Not only do they usually have things in stock the prices aren't the worst either.

  Josh Thuenemann
a year ago
The free battery replacement these guys do is invaluable. Of course it's cold outside when your battery decides to stop working, but the guy who helped me today was a champ. I'm miserable, but he didn't complain to me once. Cheers

  GI Great
2 years ago
It was later in the evening and I needed wipers. The older gentleman in the store took the time to make sure I got the right wipers and even installed them for me! When I mentioned my car started sluggish they even tested my battery, it was bad so they happily installed it in just a few minutes. Great experience all around!! I ll be back.

  Jonathan Chavez
9 months ago
I Uber for a living and was in dire need of a plug to fill a hole in my tire and Pat was there to help me I can t tell you how much this meant to me to have such great service from such a friendly and professional gentleman. Thank you so so much!!!!

  Abby Pearson
a year ago
Amazing!!! I was on a road trip and my head light burned out. A nice man help me replace my headlight so quickly and no problem at all! Life saver!!

  Trevor Thompson
11 months ago
Came here on a rainy day needing windshield wipers.. got help with a socket to tighten my arm down and they supplied me with it.. great ppl.. great place thanks alot for your help

  Jessica Nestell
3 years ago
Amazing staff! Went above and beyond to get my brakes and rotors straightened out! The manager Gabe was the nicest and extremely informative with all my newbie car fixing questions. Definitely will be recommending all of my friends and family to this location because of their attention to detail. Thanks again auto zone!

  Jack Searcy
4 months ago
The man that work there are very knowledgeable and helpful

  Marion Eichholtz
2 years ago
I purchased a battery from the Grandview location but they were too busy/understaffed to install-because I thought I could install myself, but didn t have Rachel set required. I went to the Lee s summit location and Shawn s. Helped me as the sun was setting on a chilly evening. Next time I ll just go to this helpful location.

  Grace Alexander
5 years ago
I have gone here 2x in the past few months and the men working were amazing. The first time I needed to change my headlight bulb, so I youtubed it, they let me borrow their tools and were very kind. Today I went in just to borrow a big screwdriver and they were extremely kind and helped me quickly with great respect.

  Ruben Chavez
2 years ago
It was 830pm and my sin needed a battery. We had them check it and they said the battery was bad. So we asked if they would put in a new one. He said he would have to check with his manager if they could because of the corrosion on the battery cable. I told him I could buy a wire brush from his store and then he could install it. He then had the manager come out and look and he said that it's 845pm and they just didn't have time to install it. So when we left I had to jump my Son's car because it wouldn't start....They didn't offer any assistance.POOR CUSTOMER SERVICE !!

  Lesa Schell
a year ago
Needed wipers for the truck. I went in and out in 5 mins. Easy Easy. Product was good. But why have wipers doubled in price??

  Key Lee
a year ago
Bad experience with a guy that look like shaggy from scooby doo. Didn t greet me when I walked in just stared.(maybe racist) I ll rather drive 5 minutes down the road to orileys.

  Becca Seydou
a year ago
Told them what I needed and got it with there assistance, I think they were amazed at how much I knew about cars, learned from my Dad years ago valuable lessons for a independent lady I am, will continue to go there for my Honda needs

  Brandon Wright
5 years ago
I just want to say that Aaron Williams is absolutely awesome! I believe he is the parts manager. He assisted me for over an hour, outside in 20 degree weather helping trouble shoot my issue. I ve had my window stuck down for a month in this brutal weather and not only did he find out what was wrong, he was also able to get my window up and in a closed position! My driving now won t feel like I m running 60mph in a freezer! Thank you again sir!

  Drew Barnes
6 years ago
Had a bad first 20 minutes experience with an older lady who refused to help install a new battery (replaced under warranty), but store manager Pat came in to save the day. Pat is a very friendly and understanding guy. Thanks Pat!

  Mike Dobson
3 months ago
In and out quickly. Friendly service.