Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Adam Allee
a month ago
ALVIE is excellent very helpful and straight forward no funny business personality. I wish he were there more. His personality is good if you want a straightforward type of guy...They replaced a motor cost around 1700$. This is another good buisness!
India Lashae
a month ago
First things first HORRIBLE SERVICE from the moment my fianc� and I stepped into this establishment this dudes attitude was wack he had this attitude of I don t wanna sell to you not only was his attitude very rude his employees had rude attitudes as well he didn t wanna barely show us any cars.. and he even told my fianc� that he wasn t gonna sell him the car he wanted because in his own words he couldn t afford it definitely not tryna pull the race card at all but me as a black female and my fianc� being white we definitely felt judged because of the way we look! We had already heard nothing but bad reviews about this place from our peers around us and we genuinely didn t think this would be our experience but unfortunately it was! ( this was just my experience and opinion please do what you wish )
Janice Roberts
a month ago
Had a door and lights replaced after hitting a deer. AMAZING work, easy to work with, great price. Paint job is beautiful
TGFDaGoat Logan
a month ago
If you want a decent car don t come here unless u have enough money to pay it out right according to mr.Starnes he will try to sell u lemon cars he is very judgmental not even close to professional he got angry with me bc I kept asking about different vehicles and told me what I could/couldn t afford he is not a good business man period.
Shannon Smith
2 years ago
Only had the one car and had work the next day so I couldn't afford to wait to have my car fixed. They managed to get me into the shop same day and done in a couple hours! Gave me a loaner so I could grab lunch and were just super nice people. Never had such good customer service from a shop before! So glad to be back on the road
Trina Austin
a month ago
They did an awsome job on the body and electrical repairs on my Mazda! Highly recommend!
Jeff Mosier
7 months ago
We had a windshield bust on the highway this summer. Once they got back into the office from the holiday weekend, they were all over it. The replacement was very good, and they got it done as quickly as we could have hoped. They were also quite friendly and accomodating. Thanks so much!
Matt G
5 months ago
We bought a 2003 Avalanche from there recently, and would say we got an amazing truck at a great deal. Good business and nice people as always.
Stephen Loading
5 months ago
They have kept me informed and always had time for my questions. The job they did mechanical and body, brought the vehicle back to being dependable and looking clean.
Nicolas Tackett
3 months ago
Got me in really quick when I needed an alignment, alignment turned out well and customer service was excellent.
Alina Kelley
a year ago
They are absolutely amazing, good group of people, and will help you out anyway they can. I love my car and I m very thankful I got the opportunity to do business with them.I
Adam Flushot Allee
5 months ago
Fair business, I am not sure how the service is yet, they are very busy. They are putting a motor in a car for me, they did finance it for me I am still waiting on a call from them for when the car is done.
Shandra Franklin
a year ago
Very good place to purchase or finance a used vehicle. They've been really busy the last few days, but still made time to help. Alvie went above and beyond to get me into a vehicle the same day. He's fair and honest. Have purchased multiple vehicles from him and will continue to in the future.
Joshua Duskin
7 months ago
Half a** work for full price.Welded balljoints to my lower control arm. Confronted owner about work and was called a liar and berated. Terrible customer service.Last 3 cars friends and family have bought from them in last 12months have all turned out to be lemon cars. They expect you to upkeep payment while trying to afford to fix said lemon car.Services: Steering & suspension repair, Painting
Barney Kenerley
6 months ago
This is what small business is all about! Great terms on a new car and super easy ! They also do great work on cars ! HIGHLy recommended !!!!!Services: Tires, Brakes, Oil changeServices: Tires, Brakes, Oil change
Barbara Tucker
5 months ago
Alvie and his team will always help you out somehow! Good people.
Pam Moore
9 months ago
They really helped me out and worked with me to take care of what I needed. Not trying to sell me stuff I didn't need! Amanda is awesome!!
Amanda Feldmiller
4 years ago
My husband just got done there getting some small windshield holes fixed, and the staff, he said, were super friendly, did great work, did it in the time frame they said they would do it, and were extra fair, more than fair on pricing. He had a full windshield repaired there a few years ago with the same experience: They know what they are doing, they follow through with their word, do quality work, friendly staff, extra reasonable prices. If we could give them 6 stars, we would do so. Thanks.
Ray Rhead
2 years ago
I ve been to this place several times as I m new to town and have several vehicles the needed safety checks per missiouri law. It was such a smooth process I ve been bringing my vehicles for repairs or diagnostics. They are very fair prices and on top of their appointments and friendly as well professional. Look when you see the elders getting their car fixed there you ve learned something. We re very appreciative we have landed where we did and found the perfect place to fix our cars. Thanks Tony and Tony and the receptionist was great as well. See ya next timeService: Auto engine diagnostic
Diana C
2 years ago
I went here in I believe March 2021 in desperate need of a new vehicle. They were so helpful and got me in the exact car I wanted. Anytime I needed work done on my car they were amazing! They are now the only people I will go to for any work I need on my car! I will be getting my next car from them! Thank you guys for being so awesome and making me feel like more than just a customer!Services: Tires, Auto engine diagnostic
Joey (Moose)
3 years ago
The people here are the nicest and most professional people in the business. They managed to find part for my car that I would have waited many days for, in less than 5 hours. They took care of me with a smile on their face. I live a hour away and will make the drive just to do business with them again.Services: Electrical, Body & TrimServices: Electrical, Body & Trim
Scott Cheek
3 years ago
Alva Starnes has done work on my vehicles for over 20-years. Everybody in this community knows him and recommends him. He s been more than fair. He s honest and works harder than most people I ve ever met. I simply can t say enough good things about him and the way he manages his business, and the quality and timeliness of his work.Service: Body & TrimService: Body & Trim
Hugh Jassk
6 years ago
I recently had some minor work done on my car. Never before have I been greeted so warmly by a body shop. It's like there is a unwritten rule people who work in the automotive industry all suck. Not these folks! The office gals are super nice and the gentleman who wrote my estimate was very friendly. They actually had a sense if humor !!! They are clearly glad to have your business. Oh, and the car looks great.
Deanne Yukne
4 years ago
Alva. Alvie and Sonja are the best people in this town. Between being my landlords, car dealership, repair shop and giving me the first chance the ever own my own home. They are honest upfront and treat you like a person. When you give them the same respect that they show you then it just works. They are the best people and best business owners in Laclede county and I have recommended them for 8 years and will continue until I die. Thank you for you guys being you.
Brady Dickens
6 years ago
Nothing but good things to say about this company. we had issues with the vehicle after we picked it up due to a part failure. Alva (the owner) went above and beyond to correct the situation - that type of integrity and personal responsibility is hard to come bye. High quality workmanship and they took care of everything with my insurance company. I wish I could give more than just 5 stars.
Cattle Horses
3 years ago
Had the front windshield glass replaced in my f150. They done a great job. They got it done very quick job. It was very professional as not to have the glue all over the inside of my truck like I have see other places do.If you need body work or a glass replaced dont pass them up
karen Letterman
6 months ago
Starnes auto are more than an auto store. They are friends. That care about their customers.
Ronald Brown
4 months ago
Friendly staff and very good work
Malinda Spencer
2 years ago
Great service provided by polite and competent workers. It s a beehive of activity there! A bonus is that the employees seem to treat one another well, and everyone acts like they care what the customer thinks. Thanks for your help!!
Hanna Cobb
2 years ago
Was planning on buying a vehicle from them after a total out was agreed for a certain amount of sale that was almost fair but still above blue book for a salvage title vehicle. Alvie and his crew stated it only had a small issue with the age of the car this is understandable. While trying to wade through the insurance issues from the total out Alvie and his staff is getting increasingly rude and unprofessional. While we had the car as a loaner (planned to buy) until we got everything sorted with insurance.After having to take car back a few times due to some issues like it limp dying several times (issue was not fixed),take it to another mechanic to get it code read and possible fixed to find out there were multiple issues. (Was also told by multiple mechanics in the area "starnes is ok for basic maintaining but ultimately there mechanic crew is not equipped or knowledgeable enough to do most repairs" Go back to sign all paperwork after putting insurance on it when they were told it would be a full cash sale not payment the price increases substantially then when asking why the price increase? He starts to cuss out and berate me and my minor child then proceeded to tell us that car or any other car will not be sold to us or any one willing to buy for us. This is after trying to make a minor with no guardians present sign contracts and trying to scam said minor out of almost $5,000.