Ed Morse Chevrolet Lebanon

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jesse Rutledge
3 weeks ago
The sales person that handled my buying experience did an amazing job locating a car with the parameters I had set for him and then worked extra hard to secure it and get it picked up and delivered to my local dealership. The woman who did all the paperwork for us, and has on a few other vehicle purchases, is also so professional and knowledgeable. It was just a great experience over all.

  Jen Basnett
3 months ago
Service was fast, and as always, my service needs were taken care of. I appreciate that every time I request an appointment, I am always welcomed with a smile, and worked right in to the schedule. The technicians seemed to know exactly what was wrong with my tire gauges, and replaced the sensors and were able to quickly get me on my way!

  Christopher Whorton
a month ago
Ryan Spitz was such a great salesman. He helped answer all my questions, was very professional, courteous, and made the process of purchasing a vehicle enjoyable!Jeremy made the paperwork side of things simple. I highly recommend Ed Morse Chevrolet in Lebanon, Missouri!

  Travis Hunter
3 months ago
I showed up at the end of the year to buy a vehicle and they had several sick salespeople. So I ended up sitting down with the GM and he took the time to understand what I was needing. I feel like I bought the truck at a fair price and they delivered it to my business the next week.

  Paul Hudson
a year ago
I have purchased multiple new vehicles . This has been the best experience ever. All started with a quick text which was answered quickly. Anita called me back and gave me all the information about the car that I had inquired about. With out having to even go to the dealership I was able to purchase, finance and arrange transport to my home. Vehicle arrived right on time . There was great communication before, during and after the sale. I finally found a dealer with great customer service. Thanks guys.

  Grant Underwood
3 months ago
My wife got stuck here for 2 hours, for an oil change because they got busy. They sent her on her way with no charge, thats how you make a lifetime customer, not to mention, they really do have great prices compared to other dealerships I've been to and exceptional customer service.

  Tammy Kessler
2 months ago
Want to say Thankyou for great service at the Chevy side.. big props to John roper salesman, Anita sales manager, Shelby finance manger. I highly recommend these guys. They made me feel comfortable and treated me great

  Steph Daniels
2 months ago
So happy with the service we got from Oscar, Anita, and Shelby when purchasing our vehicle. Top-notch customer service and will recommend!

  Cathi Berns
5 months ago
Pleasant experience! Clean facility. GREAT customer service from when you walk in the door to when we left with our new truck. Financing was easy. Overview of the new truck was thorough.

  Ramsey Moore
5 months ago
Very pleased my experience with Ed Morse Chevrolet, and the treatment I received. While my vehicle was being repaired, I received a loaner vehicle so that I was not inconvenienced during the duration of my repairs. Great customer service!

  Nikki Berlin
3 months ago
Everyone was so friendly and professional! They even had toys for our son to play with so he could be happily occupied while we took care of things.

  Brian baker
a month ago
They are going to do lAll they can to help me in a ride that is safe for my family and 7 kids has heat has air conditioning sage to drive and possibly get me out from the junk that my family is porblley going to get killed in or my kids and they don't care as long as they get there money..so ED morse I can't think you again

  Jayda Snider
a month ago
Fast and easy experience . Thanks to Oscar and the sales for getting us into our dream car with cheaper payments than expected

  Dana Lawrence
6 months ago
From start to finish, the staff was exceptional. Tina worked with us getting us additional photos and answering questions before we headed to the dealership. Nikki was efficient in processing our documents. Both ladies were phenomenal and I would highly recommend using this dealership for your next purchase.

  Josh Lee
4 weeks ago
Great customer service! John Roper mad choosing a vehicle easy! 10/10 would recommend!

  Daniel Ocain
5 months ago
Idk where to start. Ever since Ed Morse bought out Lindsay Chevrolet. I ve had nothing but problems. From shocks installed upside down and with the plastic wrapper still on them, from charging me 3 times to fix the same knock sensor bc they can t get it right the first time. I have a 21 truck that the power steering makes a noise when turning the wheel which they have heard multiple times and now they say they can t fix it bc they need to hear it again?? It does it to me multiple times a day. Even let them take it home themselves and still can t get it done. Tell me there s nothing they can do?? I ve had my vehicles serviced here for years. I won t anymore. They want to charge me 240$ an hour to fix a truck for 6.9 hours of labor making it be 1,640$. Crazy. So I called another local Chevy dealership. Come to find out they only charge 135$ an hour. That s from Lowe Chevrolet in Waynesville. You can t even call the place to get service appointments bc they send you to a Florida hotline lmao. I guess the Morse family is more worried about becoming more wealthy than satisfying there life long customers since I was 16. Bought well over 20 vehicles from them in my life and always had the vehicles serviced there. Well no longer will I be token advantage of. I bought my first truck from Lowe Chevrolet just a week ago and from now on, it will be my go to place for all my service and sale needs. Don t get token advantage of. Dealership in Marshfield and Waynesville that will take better care of you and not only look out for themselves. Hope this helps with anyone looking for a chevrolet service or buying of a vehicle.

  Deborah Palmer
3 months ago
Bought a Hyundai Santa Fe sport in 2016 was a good SUV but they don't stand behind there vehicle I had 54,000 miles on it it quit me I had it towed to Ed Morse they wouldn't even look at it said they didn't have the equipment to do that I had to pay a tow truck to have it taken to Springfield long story short I needed a new motor and a big thank you to Hyundai for putting in a new motor and not charging me a penny

  beth white
6 months ago
Had to have my car repaired. They were determined to get my car in and fixed in a great time. And when the trouble persisted they took the time to make sure it and anything else was fixed. Will continue to give business here

  Curt & Donna Snider
8 months ago
Alisha Dampier was outstanding! Everyone in the service department acknowledged me. It was a Friday around noon and we were traveling from out of town with the family including our 8 year old granddaughter. She played with toys in the waiting area and the team turned us around quickly. Outstanding job so much so I might drive from Georgia to purchase my next vehicle. Thanks to your entire staff!

  Jenny Zabel
5 months ago
No one would return my phone call. The only way I could get someone on the line was to call through the 1800 number, due to the dealership thinking I was a new customer. I dropped off on a Thursday and could not get any information until Monday.

  John Stuart
a month ago
Fast and friendly service as always. I trust Ed Morse Chevrolet to take good care of my car.

  G Avery
2 months ago
Was planning on buying a car there but sales manager had promised to send me information on my car i had Wrecked.She never did do that so we'll probably buy a car some place else. Would probably be treated the same way as a customer.

  Richard Vosler
6 months ago
Needed help to reset cruise control, tech took out for drive and then had me drive with him and showed what the driver needed to do to activate system. Also had service done in a timely manner while here on vacation

  Sabrena Sona
6 months ago
Staff was on it. I had a broken leg and uncomfortable but they made it the best. They helped we with everything making it an easy transition. Great people.

  Kurt Taylarski
6 years ago
This is the place to buy a truckI shopped around and did my research to determine just how I wanted my new Silverado to be outfitted. After owning my last Chevy there was never any doubt about that being the truck for me. After visiting several dealerships in my area and learning that there are a lot of salespeople that don't know a trailer hitch from a tow hook, I sure had a sour feeling in my stomach for the whole truck buying process. Then, through an internet search, I came across Brent at Lindsay Chevrolet. All of a sudden it was fun and exciting to be truck shopping again. We made a deal over the phone for a new truck and a agreed on a range that they would offer for my trade. I had a 2.5 hour drive to get to them so they said that they would pay for my gas if we didn't make a deal. Everything went like clockwork and I was on budget and out the door with a new truck in 90 minutes. No run-around, no carnival barking, just good people that want your business. If your serious about buying a vehicle, take the drive. It will be more than worth your time.

  ShirleyAnn Wilson
6 months ago
Went for an oil change, got the appt. when I wanted. They were on time and got it done in a timely manner. I will continue to have my work done on the Equinox all the time.

  Armando Leon
a year ago
Having dealt with about 15 dealerships to get the most competitive price and the level of comfort I felt when communicating and ultimately purchasing my truck, Brent at Ed Morse had no competition. They offered great service and made the process very easy. A problem with my breaks came up a couple days after the purchase and they covered the fix from my town without a problem. I would highly recommend this dealership to anyone looking to purchase a great vehicle.

  Melanie Henson
10 months ago
I used the chat option on Ed Morse Chevrolet of Lebanon website. I asked if they had any of the 2024 Chevy Trax on their lot that I could see in person today (6.24.23). I was told multiple times in the chat that they had one on the lot. So, my daughter and I made the 30 minute drive from the Lake of The Ozarks area to Lebanon, Mo. Just to find out they never had one on their lot. It was in transit and was expected for delivery over 4th of July weekend. They wasted and hour of my day and my gas. There was total disregard for my time. Not to mention this puts a strain on a single parents time and budget. If a potential customer contacts your company wanting to know information don t lie, as that makes the potential customer not trust you, nor do they want to give you their business. As well when you reply to the survey for the chat to let them know about the horrible customer service do not give the customer the local phone number and expect them to call for better customer service. Why would anyone who has been lied to, and had their time and money wasted want to reach back out to the business that treat them poorly? The business should be the one reaching out to the potential customer trying to rectify the situation.

  Steve Russell
a year ago
We have had such a good experience with Ed Morse Chevrolet in Lebanon. We got the car we wanted at the price we wanted with no hassle. Our salesman, Brent, made this the easiest transaction I have ever experienced. Shelby in the finance office was great too. But the best part is what happened when I had to take the car in for an unexpected problem. Because it's an electric car, we had to get it serviced at a different dealership. That dealership didn't want to give us a loaner, so what did Brent do? He had a loaner delivered to our house - even though it's over two hours from the dealership! These folks really do go the extra mile for you. Highly recommended.

  JLG G
a year ago
Have had service done a couple times now on my 2500hd dmax and have been very pleased. Scheduling is quick and easy using their online scheduling or even calling to schedule. Usually wait when it s serviced and they are prompt and keep me informed if anything changes or needs fixed. The service writers are extremely friendly and are thorough when they check in and even when paying the bill. Very upfront dealership with great people and great service!!